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“Bad value proposition” 3 of 5 stars
Review of Renaissance Aruba Resort & Casino

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Renaissance Aruba Resort & Casino
4.0 of 5 Resort   |   L G Smith Boulevard 82, Oranjestad, Aruba   |  
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Ranked #1 of 9 Hotels in Oranjestad
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Bad value proposition”
3 of 5 stars Reviewed February 13, 2013

Something good + something bad = 3 star review.

For starters: the Marina Hotel does NOT have beach access. You cannot step outside the hotel and be knee-deep in sparkling blue water within 20 feet.

People are being charitable about saying the bathrooms (and the rooms in general) need updating. Our first bathroom door did not close and the tub stopper was unattached from the drain. For starters. At $300 a night, I'm pretty sure those things should be included.

The front desk tried - really tried - to accommodate a room switch, but weather cancellations and Carnival made getting a different room impossible. When we did switch, our new room was arguably worse - no mattress pad, the shower curtain bar coming off the wall, the door handle coming off.

The good, because there's good: the private island is very nice. No problems getting a boat ride, even during peak hours. The pools at the Ocean Resort have a "lazy river" and a swim-up bar, and there's a (man made) beach head with a breaker, so you can still see fish in the deeper end.

No reliable wifi. Really?

Most of the staff is great. Desk staff, bartenders, many servers. There are truly friendly, hardworking people on the staff. And then there's the poor clueless lady working the adults-only side of the Island. Or the one in the Marina Hotel bar, for whom apparently getting a chicken quesadilla ordered takes 45 minutes.

Wouldn't recommend the Marina Hotel. I didn't see the Ocean Suites, but I can't believe they wouldn't be a significant upgrade over the Marina. If you have to stay Marriott or Renaissance, stay there.

Room Tip: Don't stay low: outside room, you'll hear the street noise. Inside room, you'll hear the...
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,373 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (496)
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Sudbury, Canada
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 11, 2013

My husband and ! just got back from an 11 night stay and had a fabulous time. We stayed in the Marina Hotel and the only reason I'm giving the property a four, is that the room was a little out-dated and the bathroom needed refurbishing. That being said, the bed was comfortable, the room was clean, although a bit small, and we had a nice view of the marina. In fact, we were pleasantly surprised by the room.
We enjoyed having the options of using the pool at the Marina Hotel, the Ocean Suites, and the absolutely stunning private island.
We enjoyed the choice of restaurants and the very friendly, courteous staff.
In my opinion, this is a great place to stay for the value and plan to return.

Room Tip: Ask for a room that doesn't face the atrium and are a little higher for less noise.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 10, 2013

My boyfriend and I went here in March of 2012. Needed a break from the cold winter in Toronto.
We read the reviews about this hotel which were very positive. We were not disappointed! It was amazing. The hotel is close to the airport, downtown on top of a shopping centre (expensive stores but fun to look around), has a casino, it's own private island to go swimming...the list goes on.
WE loved going to the beach everyday, either the private island or the beach in front of the hotel. You were waited on for lunch and drinks which I thought was awesome. The food was delicious and we totally got our money's worth doing the all inclusive. I highly recommend it!

our room was nice, bed was comfortable. Not fancy but who cares, we are there for the sun, beer, food and beach.

This was a unique hotel because they separate the adults only hotel and the family hotel. Our hotel, adults only, does not have it's own beach but the family one does and of course there is always the private island. I thought this would bother me but it didn't.

The beach and ocean are beautiful and the weather was amazing.
I'm looking forward to going back, except this time we will bring our baby :)

Room Tip: Try to get a room that faces the outside of the hotel, some rooms face the inside of the hotel.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaughn
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 10, 2013

I loved the fact that there was a private island. There were 2 pools 1 beach and 2 parts of a private island (adult exclusive and familly freindly), tons of drinks to choose from about 4 restaurants and some pretty nice rooms and an awsome location (2 steps away from most of the restaurants) .
I'd like to thank Andrey at L.G. Smith's steak and chop house for his great service

Room Tip: 1st or 2nd floor are the best beacauseyou don't have to wait for the elevator 2 minutes you can...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uxbridge, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2013

We've been going to this resort for the past three years! We stay at the Marina tower and LOVE it!! The service is great and the hotel is very clean! Rooms could use a little updating though.
The bartenders ( Raffie and Ally) are awesome. They seem to have remembered us. We do and would highly recommend this place to anyone and everyone. Private island is great!
See you next year!!!!

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2013 via mobile

My girlfriend and myself went for a trip here in January of this year. The staff was very friendly and were always smiling and making us feel at home. It also appeared that they were almost overstuffed during much of our stay which was great because for how busy some of the restaurants got they handled the capacity just nicely.

We had the All Inclusive option which was terrific.. We got to eat at all of the restaurants at the resort and it was an easy swipe of our card at the end of each meal to have the tab covered.

My only complaint about this resort is that the only beer they include with the All Inclusive is Balashi and Balashi Chill. These are both local beers brewed in Aruba which I enjoyed the taste of however I found that it was contributing to me having indigestion most days. It is an option to purchase Coors Light among other beers at this resort, I just feel they should be included with the AI. Any other drink you can imagine is on the menu!

The island is AMAZING. It's a place everyone should get the chance to see!

There's so much this resort has to offer in terms of food variety, drinks and plenty of scenery to walk around and explore. This was a big thing for us as we wanted more than to just sit around every day on the beach. We just simply had a great time :)

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 8, 2013 via mobile

We stayed here for a few days before moving on to the Marriott Aruba Surf Club and then the Ocean Club. The main parts of the hotel, bar, pool area etc., are lovely however the rooms are looking a little tired now. But we were only there a few days so not a problem. The main reason to stay at this hotel must be the boat ride across to the Renaissance Island. There are two sides, one of them adult only, with iguanas and pelicans just mingling with the crowd. It's so relaxing here and there's a bar and restaurant so you can spend all day there. Would I recommend it, definitely.....

Stayed September 2012, traveled as a couple
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Additional Information about Renaissance Aruba Resort & Casino

Address: L G Smith Boulevard 82, Oranjestad, Aruba
Location: Caribbean > Aruba > Oranjestad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Oranjestad
#1 On the Beach Hotel in Oranjestad
#1 Spa Hotel in Oranjestad
#1 Top resorts Hotel in Oranjestad
#4 Family Hotel in Oranjestad
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Aruba Resort & Casino 4*
Number of rooms: 559
Official Description (provided by the hotel):
The wonder of Renaissance Aruba isn’t just white sandy beaches, or crystal blue waters. The chance to discover something wonderful is all over the island, and we can show you the way. Our location in Oranjestad’s vibrant downtown gives you endless opportunities to indulge your inner shopaholic, get the thrill of a hand of poker in our two casinos, or take in Aruban culture from the beating heart of Aruba’s capital city. For an escape within an escape take a water taxi to Renaissance Island, Aruba’s only private beaches. Its pristine, secluded shores offer peace and solitude simply not found anywhere else in the world.We offer two hotels each with their own unique experience, but still allow you to enjoy the amenities of both. The Renaissance Marina Hotel was especially designed to be an intimate couples escape, and features a water launch to Renaissance Island from inside the hotel itself. Renaissance Ocean Suites is perfect for families so the littlest ones can discover the wonders of paradise for themselves. No matter where you go with Renaissance Aruba Resort and Casino we will be your guide to finding everything this happy island has to offer. ... more   less 
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Also Known As:
Renaissance Aruba Resort And Casino
Renaissance Aruba Hotel Oranjestad
Renaissance Hotel Aruba
Renaissance Oranjestad
Oranjestad Renaissance
Renaissance Aruba Resort & Casino Oranjestad

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