Stayed at this resort 19th Sep - 3rd Oct. Did consider changing to another resort after reading some negative comments - so pleased we didn't. We have been fortunate enough to visit different caribbean islands and can't fault the Antiguan people - so friendly.
Beautiful resort kept in immaculate condition. Did not find one rude member of staff at all. Found all staff friendly and helpful, a special thanks to Samuel, Neil, Lionel, Abbe, Margaret, Roberta, Nicole, Steve, Judian, Vera, Michael and Felisia.
Security not a problem at all, we were always last out of the bar late at night or should I say "Office" as we all renamed it and felt safe walking back to our room or around the resort.
Rooms are gorgeous and cleaned daily, there could be noise from the next room which I think the hotel may need to look at.
There is a dress code in the restaurants which we didn't know about, they were trying to enforce a shirt with a collar (polo shirt will do) but they did allow 3/4 trousers.
No charge at Nicoles yet which was really nice and service impeccable. Only critisim with the restaurants is lack of choices for people who don't eat much meat or vegetarians. The buffet was very basic, salad limited but after speaking with Guest Services this improved and the chef prepared a baked potato for me as and when required. They really do want to make things great so if you do have any queries call into guest services who do bend over backwards to help in any way they can.
We stayed for 14 nights which was fine because we met some great people (hi to John & Alicia, Matt & Michelle, Tom & Nicki, Alison & Sophie, Chris & Donna, Richard & Chris) and everyone else that met in the office. That said, had it just been the two of us maybe 10 nights would have been better as the resort is very quiet.
We did a tour around the island which was great and felt very secure.
If you want any further info, please get in touch as this is truly a fantastic resort well worth a visit!