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Verandah Resort & Spa: Traveler Reviews


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Traveler Reviews

83% Recommend
4.5 of 5 stars 261 reviews
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Very nice stay

Verandah Resort & Spa

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4 of 5 stars
luvleavingnj 5 contributions
New Jersey
May 4, 2008 | Trip type: Couples
1/1 found this review helpful

My husband and I were in Antigua for 1 week. We stayed in St. Johns for 4 nights, and we stayed at the Verandah for our last 3 nights. We were extremely nervous about staying at the Verandah because of all the negative reviews it had receieved. Overall, however, we were extremely happy with our stay.

Firstly, the quality of the alcohol is incredible--they have top shelf liquor, and it is included with the all inclusive, as is champagne. The food was fairly good; there are a lot of choices at the buffets, but I do think they need to vary the menu--especially at Nicole's--a bit more. The food at Nicole's was good, but unless you are planning on drinking your body weight in alcoholic beverages, it won't be worth paying more money than what you're already paying to stay there once they begin charging for it. Having only been at the Verandah for 3 nights, I am not sure how often the menues change, but it isn't every night, or even every other night. The egg station at breakfast was delicious, and the stir-fry at lunch was very good. I do agree with other reviewers, however, who say that the coffee is terrible. If you love coffee, bring your own.

We did not like the beach very much, but we also did not really go in the water. It gets VERY hot on the beach, so we preferred to stay by the pool, which does get a nice breeze. Both the beach and pool area are extremely relaxing. The entire complex is beautiful--the landscaping is spectacular, and there are a varitey of plants everywhere.

The staff was simply incredible. It was very obvious that the management runs a tight ship--we no sooner would lay down our forks on our finished plates before they were whisked away. Refills on wine or whatever else we were drinking were offered every few minutes, and all of the staff, from bartenders to cooks to maids to maintenance, was extremely friendly. Many went out of their way to ask if we were enjoying our stay. I think I remember reading complaints that the staff was very slow, and that people would languish while waiting for dinner/refills. We simply saw no evidence of that whatsoever--dinner came in an appropriately timely manner, and as I noted earlier, drinks were refilled almost before we could drink them. I also think I remember reading that some people claimed to have been treated rudely. What goes everywhere else seems to go on Antigua--you get what you give. If you are nasty, rude, or demanding, you will not be treated well. If, however, you smile at people, and if you say 'please' and 'thank you', the staff will happily accommodate you.

Our room was the only part of our stay at the Verandah that we were not extremely happy with. It was fairly clean, but it already looked 'beat up'. The TV is in a very awkward spot, and it's very difficult to watch it if you are in your bed already. There is a ledge over the sinks in the bathroom that is very easy to wack your head on while washing your face. As much as we attempted, though, we did not create a flood! The biggest problem we had, however, was that the front door that leads outside had a big gap between it and the door-jam . It may have been paranoia on our part, but we stuffed the gap with plastic bags every night before we went to bed--we were taking no chance with having Carribean critters crawling in our room!

Overall, we were very happy with our stay at the Verandah. But, as other people have noted, it may not be as peaceful or relaxing once the hotel reaches maximum capacity.

  • Liked — The pool and top shelf liquor
  • Disliked — minor problems with the room
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since May 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $276 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
We thoroughly enjoyed our vacation! =)

Verandah Resort & Spa

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4 of 5 stars
sunshine4fun 1 contribution
East Wenatchee
May 3, 2008 | Trip type: Couples

What an amazing vacation! We were hesitant until the final moment if we were making the right decision. Fortunately, we stayed with our decision and loved every minute. So, if you are the least bit hesitant and I am a very picky traveler.....DON'T BE!
It was a truly amazing vacation. From the moment we arrived and ventured down to The Beach Bar and Grill and met the most fabulous gal named Barbara....do stop by and say hi she is such a sweetie. The unbelievable views from that area were remarkable. The food was delicious and we tried each and every restaurant. Nicole's was very attentive....but the others will gladly accomodate any desire/need. It is a must to do the ALL-INCLUSIVE...MUCH BETTER DEAL! As for the any cons.... The only drawback I can mention...housekeeping was a little frustrating.....no set time....check your bill to make sure no unexpected calls show up before you check out. Do go next do to Long Bay and snorkel we had an absolute blast! The water at the resort was murky and we couldn't see anything. But, all the recreational options were fun to use! Get down to the beach early if you want a tiki umbrella =). If you plan on going on an excursion to St. John to do shopping....think twice...unless it is necessary....people are all over you asking you if you want to buy or do this etc...making an unpleasant shopping experience.....although it is MUCH LESS EXPENSIVE THAN THE GIFT SHOP AT THE RESORT!!!!!!!!!! Would you pls. do us a favor....there is a homeless dog we named Mrs. D that lives over near bungalow 164.....can you pls. keep and eye out for her and give her some TLC and scraps. She's very skittish but such a sweetie. We miss her very much!!!!!!!! Hope you enjoy your vacation as much as we did!!!! We will treasure our memories!!!!

  • Liked — The view!!!!!!
  • Disliked — housekeeping
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since May 03, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Older travelers, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
hotel verandah review

Verandah Resort & Spa

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5 of 5 stars
davejude 1 contribution
west yorkshire
Apr 28, 2008 | Trip type: Couples
3/3 found this review helpful

we have just returned from a two week stay at the verandah spa resort . we were quite anxious about our visit almost to the point of changing our travel arrangements having read the poor reviews that it had been getting since it opened in oct. we are so glad we did'nt.
we would like to say that we found the resort excellent, nothing seemed too much trouble, all the staff were friendly and always provided a good standard of service in the bars & restuarants.
the three restaurants served a good quality and variation of food,especially nicoles which was excellent for an all inclusive hotel, there had been initially a little difficulty securing a reservation to eat there but this seemed to be rectified quickly,
if we had to gripe about anything, it would be that the coffee option could be a lot better flask coffee at breakfast is ok but at other times it would nice to have more options of fresh coffee, and they should have a better selection of beers available, the wines served were good
the suite rooms were very spacious , well equiped and clean, most have a sea view and the ones occupied presently are convenient to all facilities. we had room 267 which was an excellent location for all amenities with a good beach & sea view for a standard bayview suite.
we found that there were plenty of sun loungers both at the beach & pool and plenty of shade at both beaches. the watersports facilities was v good and the beach staff exceptionally friendly & helpful.
the resort was not at full occupancy due to some accomodation still to complete, but you werent aware of any work going on, the resort was quite relaxed and low key, as was the evening entertainment although most nights v good,but don't go there if your a party animal.
we highly recommend this resort.

  • Liked — all suite rooms & cleanliness bay views
  • Disliked — n/a
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since April 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Tourists
  • I do not recommend this hotel for People with disabilities, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
great staff

Verandah Resort & Spa

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5 of 5 stars
buba100 1 contribution
England
Apr 27, 2008 | Trip type: Family
2/2 found this review helpful

The Verandah Resort and Spa is a lovely resort and the staff are amazing.
The resort was clean and well managed with two good beaches and a big pool.
The 3 restaurants were lovely and the food excellent, however there was one fabulous extra, the chef would prepare anything you fancied!!
We are a well traveled family with a disabled child who usually have something to complain about on holiday, we were proved wrong on this resort.
Mr Samuel and Mr Peters ran the resturant and made you feel welcome and relaxed and would do anything for you.
Ronaldo the Chef and his team did not deliver one bad meal in 3 weeks!
Dayton the bar manager and his team were a pleasure to see everyday. They were friendly informative and never left a glass empty.
Myriam was fab!
House keeping and the waiting staff were exceptional, always on call and happy to help.
Lionel was great, any quiery any time he could fix it!
Overall a great place and a great holiday, we couldnt fault it. Five stars!
Looking forward to going again in the near future.

  • Liked — villas rather than high rise
  • Disliked — nothing
  • My ratings for this hotel
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since April 27, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Tranquil spot

Verandah Resort & Spa

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4 of 5 stars
Golfing_girl 5 contributions
London
Apr 20, 2008 | Trip type: Couples
3/4 found this review helpful

We needed somewhere to stay in Antigua for 3 nights en route to a week's sailing in the BVIs and the Verandah (despite the mixed reviews we'd read) did not disappoint.

The rooms were spacious, well appointed and spotlessly clean and the verandah was huge! Our suite was not right on the ocean but still had a great view and was centrally located for the pool, restaurants, beach, bars etc. The food was more than OK - especially the buffet where you could make yourself a caesar salad and eat delicious fresh fruit. As others have said, the egg station at breakfast was fantastic. Only one major grumble - the coffee is undrinkable. Take your own with some filters and use the coffee machine in your room.

It was the first time we'd done an all inclusive and we would definitely do it again. The quality of the alcoholic drinks was good and they were freely available - we even had bucks fizz at breakfast one day! Having said that no one seemed to abuse the system and we didn't see anyone worse for wear or drinking heavily. Without exception staff were friendly and helpful.

The beach facilities were good and we took out kayaks and hobie cats and never had to wait. It's true there could be more shade (more umbrellas would be good as well as preventing people bagging the shady spots with their towels at 6.30 in the morning!!). The beach bar is a lovely spot with a great view over the beach.

If you want a pamper while you're there the spa is also excellent and has a lovely shady verandah with squashy sofas to relax into.

Because of the situation (in the middle of nowhere) the resort is very quiet and peaceful - however if we'd been there longer than 3 days we would probably wanted to have explored further afield and taxis are extortionate. It might be worth hiring a car for a day or two?

PS due to the constant breeze didn't see a mosquito the whole time we were there!

  • Liked — spacious, clean and new
  • Disliked — l
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since January 14, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Older travelers, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Verandah Resort & Spa Also Known As

Address: Indian Town Rd, St. John's, Antigua