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Verandah Resort & Spa: Traveler Reviews


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83% Recommend
4.5 of 5 stars 262 reviews
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Verandah Resort & Spa

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5 of 5 stars
andiamo5 1 contribution
brick, nj
Jan 18, 2008 | Trip type: Couples
26/29 found this review helpful

I would have to thank all the posters who gave such wonderful information about this resort and basically answered all my questions. We loved the resort. The resort is 25 minutes from the airport (cost $28.00 as one poster was kind enough to tell me in advance). We had a 4 pm flight home and easily arranged a late check out (1:30 pm) on the morning we left. The resort also arranged for a taxi back to the airport (same price, whereas, transfer companies charged double for return). The cottages were nice, not what I could rate a 5 star. But for the ambience they are going for, perfect. Small seaside cottages, whitewashed walls inside and out, with a nice verandah (we had waterfront). Simple but tastefully decorated in the jewel tones (I think brighter colors would have been better). Bathrooms are average and overall cleanliness I would rate a 10. Some previous posters said that they could hear their neighbor and for the 7 nights we were there I never once heard them or their TV. The bed was comfortable, but the pillows are a little to hard. The food was very good to excellent for an all-inclusive. We have been to several all-inclusives (Couples, Grand Lido, Punta Cana, Cancun, Riveria Maya) and both my husband and I felt that perhaps this was the best overall. Breakfast was the norm and I really can't imagine anyone not finding something that was good. All sorts of teas (except Green Tea, I brought my own). They had the catch of the day prepared any way you like at the Beach Bar and I believe at the Seabreeze buffet. Great salad bar, cold cuts and several choices of cheeses. I love soup and thought the soups were superb. Offered were a variety of beef and chicken entrees, in addition to vegetarian meals (served a veggie burger at the beach bar and a very good eggplant parmesan at Nicoles). Plenty of vegetables, potatoes, rice and local delicacies, all I tried except one I couldn't (goat). They offered a special menu for kids too. I was a former travel agent (15 yrs as an agent) and remember going to Couples in 1979 (who for the most part started the all inclusive concept) and how they gave you everything top shelf. I felt the Verandah did just that. Quality liquor served in normal glasses, not plastic cups, wine served in wine glasses and daiquires, rum punches, etc, served in tall glasses, beer..beer glasses. I only drink water and seltzer and I did find it odd that they didn't offer bottled water. Due, of course, to the eco-friendly concept they are trying to follow. It just so happens that the tap water was perfectly fine for me. The staff was excellent, could not do enough for you. I no sooner finished something the plate was whisked away, drinks were constantly refreshed. Most of the management staff came from the St James Club (same owner as the Verandah) and some are new and doing a great job. The watersport/beach team were terrific, we did more watersports than we ever have on a vacation. We didn't find the steps to the beach a problem, but I could see it being a problem for some. Although we did have a few elderly people there and they seem to manage quite well. They do have another beach that isn't used, primarily because most of the rooms by it are not finished. It's access is a little better and we felt had a better view. It also was better for sailing the Hobie's or sunfish sailboats. Both beaches are small cove shaped and the water refreshing (not to warm or cold). If you like waves then this may not be the place for you. The gym was great...all Cybex equipment...two treadmills, elliptical, recumbent bike, and free standing weight system and circuit equipment.
Weather was outstanding...it rained between 1am and 5 am for about an hour and by the morning was clear to partly cloudy (average 80-85 degrees). Slight breeze throughout they day into the evening (I personally needed a shawl or sweater at night). It was funny because I would check every weather website before we left and it showed 30-60% rain every day, all day and this was just not the case.
Entertainment was offered every night, but we never quite stayed up long enough to observe. Did hear that it was pretty good though. They do have the Pirate's Den equipped with a pool table and about ten slot machines. The pool bar has two TV's so you could sit and watch whatever (got to watch the two football playoff games) Yeah Giants!!
Mosquitoes...never saw one...thank goodness because they love me. A few people went off property and seemed to have gotten bitten. Bring the bug spray and a little vinegar (in case you get bitten it helps ease the itch, works for me).
Lastly, we met so many wonderful people (from Britain, Canada and NJ) and I do believe that makes the vacation that much better.
Only advice I can say is what you like and I like could be totally different so digest a few of this reviews (good or bad) and hopefully you will be able to compile enough information to decide which resort/island is the best for you.

  • Liked — That is was a cottage and not a highrise hotel
  • Disliked — To remember to make dining reservations every night
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since January 21, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Golf, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $276 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastic Wedding Resort!!

Verandah Resort & Spa

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5 of 5 stars
MrMrsGaffney 2 contributions
Lancashire
Jan 14, 2008 | Trip type: Couples
8/8 found this review helpful

Stayed at The Verandah December 7 to 21, and held our wedding there on the 13 December (no not a Friday).

Whilst having some reservations prior to travel having read reports that the resort had not been completed, the truth was that whilst some work on rooms/swimming pool was going on, these works did not cause any problem.

On arrival Lionel Lake Customer Service Manager, took control of our wedding arrangements and nothing was too much trouble for him and his staff to organise, even offering to landscape an area of the resort should we have wished to hold the ceremony in that location. In the end we chose the gazebo overlooking the beach which provides stunning views, and gave us privacy, but at the same time allowing guests to watch the ceremony from a discreet distance. The gazebo, the beach, and the whole of the resort have provided us with some wonderful photographs, taken by a local photographer (Lionel will have his name), who took his time to ensure each shot was perfect. (ie not like other resorts where the photographer was on a timescale).

The rest of our stay at The Verandah will be remembered for the wonderful location, excellent food, unbelievable staff (friendly, pleasant and always smiling from senior management to gardeners always having an hello/good morning for you).
Apart from Lionel other senior management took the opportunity to enquire that we were happy with our wedding experience, and we know that this was extended to all other guests holidaying at the resort.

We certainly will be returning to The Verandah to see our many friends.

David and Susan Gaffney

  • Liked — Fantastic view from our villa, friendly staff, stunning location
  • Disliked — Paper towels in wash rooms
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 14, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $276 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Give it time

Verandah Resort & Spa

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4 of 5 stars
NewYorkSunlover 2 contributions
New York
Jan 8, 2008 | Trip type: Family
8/9 found this review helpful

We stayed from 12/27/07-1/04/08. All and all it was a good vacation. we traveled with another family as ours 2 adults 2 girls 7 & 9. The kids had a great time. The kids club was very large with a great playground. The problem was they didn't do to much at the club like activites and such. Our kids went anyway for about 1-2 hours a day. The food was better in the 2 full service resturants than the buffet. I don't like buffet restaraunts because I'm a fat pig and eat too much wether its good or bad. so with that said lets move on to the rooms. They were large and nice. There was something missing though. They felt empty like they forgot to finish decorating them. Also no big deal. Now to the beach. There are many stairs to go to the beach now just so you know I'm 47 years old 5'8 190LBS. I do not smoke and am 15-20 pounds overweight. I must say that the steps and small hill at the top of the steps were a pain in the behind. If you are a big fatso or old or have a heart condition this place is not for you. but if your are in decent shape no problem. The grounds will be nice once they finish the hotel. I would not on a serious note bring older people the grounds are quite hilly.

  • Liked — The staff was great
  • Disliked — nothing
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since October 23, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, People with disabilities, Older travelers, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Never Again !

Verandah Resort & Spa

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1 of 5 stars
JC/GC 7 contributions
TORONTO CANADA
Jan 7, 2008 | Trip type: Family
11/15 found this review helpful

If your family standards are set high to enjoy a 5 star travel/vacation expierence, do not stay at the Verandah Resort.

This is a work in process 3 star facility charging 5 star pricing.
The food is ; buffet bad, and the selection over our 7 day stay in the a la cart restaurant was poor .

Please note my family is grown and this was a very special opportunity for the four of us , my wife and two daughters to spend time together.
We are professionals ages 57/53 and our girls , 24/26.
And no , we are not snobs!
We enjoy high end properties and this does not fall in that class.

We had two rooms ,initially in a construction zone, our room was completed literally hours before we arrived.The bad news the first morning we had 15 workers next door building the next units with a backhoe BEEP-BEEP Beeping at 7:30 am . The rooms are large yet very basic . Furnishings are new yet entry level.Forget beach front there is none!
But we paid for beachfront?Changed rooms after 2 days .The description should read BayView /Beachview/Pool view/Garden view.

The food became prediciable and poor , the entire week .
The Seabreeze was the Buffet ,we hate buffet ; but after trying the higher end NICOLE'S and the Buccaneer ; we acually would recommend the Seabreeze.

The entertainment was not in a proper location to allow the performers to entertain, at the outdoor bar were the wind Blew , everynight and made the expierence marginal at best.,
The resort was a ghost town by 10pm everynight except New Years Eve.

The gym is new , and the equipment was fine.
The highlight for us was leaving the property to ZIP-LINE, great expierence and worth the expense.

The beach(2) , man made , only had 5 umbrellas, imagine that battle at 7 am to secure a piece of shade although the trees on the beach do provide ample shade.The equipment is current and in good shape .Watch out for the Sting Ray in shallow water on the right side of the beach! He seemed to visited every day.

The guys manning the beach were great .
The beach bar was also very good for a hot dog, albieit slow.

I have never seen so many misbehaved 7-10 years olds in my life whom were un supervised and throwing sand at the guests on the beach and gennerally running wild.
I mean crazy.They have a kiz club but not sure whom was using that new beutiful facility?

If it was 3 star prices we paid , this resort would have been a fair expierence however charging approx. $1200 a night for our side by side units (all units the same) desevers a big thumbs down for the discriminent Traveller . Management admitted the resort will be a wonderful place in 3/5 years.

One final comment , this is a very windy side of the island and I mean windy, not breezy.


We will never return.

  • Liked — Space
  • Disliked — unfinished
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since March 18, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Another Great Stay at the Verandah !!

Verandah Resort & Spa

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5 of 5 stars
ElsiesophieOxford_UK 4 contributions
Oxford, UK
Jan 7, 2008 | Trip type: Family
4/6 found this review helpful

This is the 2nd time I have stayed at the resort - this time with my Wife and 2 kids in tow - well 1 kid - she became a Teenager on the day we left !

The resort certainly has the WOW factor and the name is the giveaway - where can you get your own massive Verandah overlooking turquoise caribbean sea for the price of a non descript resort. All the 3 restaurants were open, 2 serving a la carte and the main Sea Breeze - buffett.

The whole resort has a 'Resort Elegant' atmosphere - and everything is brand new - so it feels really luxurious !

The staff make all the difference - trying walking past one of them - without them giving you a smile and a Hello.

They are still building the units between reception and the main area - but there is virtually no building noise and the electric mini vehicles trransport you through this area anywahy.

Another pool is also being built in the middle of the new units.

A lovely beach to consider - apart from the Resorts 2 is Long Bay Beach this is 100 yds from the resort entrance and reputed to be one of the best in Antigua

Overall had a great time and will certainly come back again.

  • Liked — Great Friendy Service, Stunning Views,
  • Disliked — It will be even better when they finish off the final units
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since May 16, 2003
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Verandah Resort & Spa Also Known As

Address: Indian Town Rd, St. John's, Antigua