while the heritage hotel is nothing special, it has a great, centralized location if you are in town for business and not leisure.
i stayed at the hotel for four nights during a business trip to the island. while the hotel is not close to any beaches (you would have to take a cab at least 10 minutes), i really enjoyed the location. staying in the heritage and redcliffe quay areas, each less than a block away, i could try a number of restaurants, walk to the supermarket/convenience store (across the street), shop at the market (directly below the hotel) or numerous boutiques and get to where i needed to go relatively quickly. everything felt safe to explore as a solo female (and i do not look like a local), although i didn't walk around that much outside of the quays areas after about 8pm, since st. john's is rather poorly lit. i found the redcliffe quay, which is the older of the two, to be more charming and useful than the more commercialized heritage quay. the australia homemade ice cream is absolutely delicious and the big banana had tasty options. also, if you are a roti fan, you must try the roti king up the street from the hotel; their vegetarian option was addictive! keep in mind that few businesses are open on sundays, which can be really annoying.
the only downside to the location is that the area can be a zoo when cruise ships are in town, which is most days of the week. fortunately it clears out at night, but i still found the area to be quite noisy then (i think someone was selling pirated discs out of his truck and there was a club nearby). it seems to be the norm for the caribbean - things are generally louder and the walls are usually thinner. luckily i was not in town on a friday or saturday, but i would imagine the noise level and sleep quality for those nights would be really bad.
the hotel was basic, but my room had a wraparound balcony (with a view of the city), loads of television channels, and a good internet connection. however, they do not offer wifi in the rooms, which was a real pain, as i normally like to surf the internet, etc. via my phone. if i needed something on my phone, i had to go down to the lobby. i also found the room itself to be kept clean, although the shower was pretty gross (so i used flip flops).
there are really not many options at all for the business traveler to antigua, so unless something new opens up within the us government's per diem price range the heritage hotel may be your only option. while it is not a 4 star property, i felt safe, the location was great, their were plenty of food options nearby and the hotel staff were friendly.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.