City View Hotel & Restaurant: Traveler Reviews

TripAdvisor Traveler Reviews

Reviews of City View Hotel & Restaurant

( 1-5 of 10 )
“Worst Hotel Service around the Caribbean!”

City View Hotel & Restaurant

Feb 7, 2008

I am an Tourist just visiting Antigua to get away from the cold back home,but to be honest after checking in this Hotel here in beautiful Antigua i just want to pack and go back home with the lousy service i receive here at City View Hotel in St.John's,,first of all the Front Desk is not much help at all and the Restaurant service needs improving and no hot water since my 5 day stay there,,i recomend this Hotel a hell a way from home.
To turn your strategy into reality, you must create an environment that builds employee pride and quality. It is absolutely vital that customer service be a long-term, everyday commitment that employees believe in. Otherwise, employees will think it just another passing management fad that will fade away after a brief flurry of activity like so many other programs. They've seen it all before and if they don't believe it, it won't succeed
Sorry about this review, but its the truth.

Tom
Yonker's NY USA

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobeTravellerTomNY's Summary
Date of Stay: January, 2008
Member since: February 07, 2008
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“Works for me.”

City View Hotel & Restaurant

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3 of 5 stars
canada
Dec 11, 2007
1/1 found this review helpful

I have been traveling on business for 30 years and now live in the Caribbean. I found the CIty View to be a good stop if you have to overnight between flights. Contray to other reviews, I found the staff to be exceptionally helpful. The rooms were large and clean and for those who find the TV too far from the bed, I found the 23 inch TV to be well placed for sitting at the table and watching some great college football games while enjoying a Big Banana Pizza delivered to the hotel within 30 minutes. There was a little problem with the water--but this is the Caribbean--it's part of the charm.

My wife has stayed here before when she has missed tthe connection to Nevis and recommended the hotel to me because she has also had a good experience in staying there. After I had booked--she read me the scathing reviews at the start of this section and I admit I was a little aprehensive--but you know what--No Problem--. I recognize that you should provide a balanced view from the reviews --but I don't think starting the reviews with the negative views of some folks who thought that Liat was going to put them up at a 5 star beach resort is fair to this place.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joe030's Summary
Date of Stay: December, 2007
Member since: December 11, 2007
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“Like the face of doom on a lovely island!”

City View Hotel & Restaurant

May 4, 2007
2/6 found this review helpful

I was forced to stay here when LIAT decided to re-route our connecting flight leaving us to miss our BA flight home.

All I can say is after staying in the glorious Rosewood properties throughout the Caribbean, this was like waking up from a beautiful dream in the nightmare from hell!!!

There was no food available apart from a few limp unedible sandwiches and the bedroom STANK. Thank god I had a scented candle with me. After a fitfull nights sleep on a rock hard, thin bed I was over the moon to be leaving this vile shack.

  • This TripAdvisor Member:
    • Liked — Leaving it
    • Disliked — The rock hard bed, the smell, the heat...how long have you got?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supercat68's Summary
Date of Stay: May, 2005
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: April 27, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
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“Not Worth The Price”

City View Hotel & Restaurant

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1 of 5 stars
on planet earth
May 2, 2007
3/6 found this review helpful

I've been to Antigua three times. Decided to travel there the weekend of sailing week. Of course, my original hotel was overbooked, so my friend suggested City View. I was like ok it's in town, sounds good. Hmm, first of all, the rate is tooo expensive for what you're getting. Their room service is terrible. My first night I opened a piece of plastic wrapping and the wrapping stayed on the floor within eye's view for the four days that I was there(I wanted to see how long it would sit there, I finally threw it out the morning of check-out). That was the first hotel that I've ever been to, where you have to pay for your local calls(after the US$20 deposit to use the phone in your room of course). The food at the restaurant sucks! What you read on the menu isn't what you're getting.(don't ever order the ribs or the garlic bread!!) The plate is piping hot, but the food is cold.The waitress was moody and cold. I tried to make conversation and be friendly with her but she didn't respond. The front desk girls, were very very nosey and you can here them whispering about you as you pass, without a care. In fact, openly discussing other guests personal info., while I was waiting for my ride to the airport.That is the first and last time that I will ever stay there. You couldn't pay me to stay there again.

  • This TripAdvisor Member:
    • Liked — it was walking distance to town
    • Disliked — too expensive, service wasn't worth it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mediumthick's Summary
Date of Stay: April, 2007
Traveled with: Solo traveler
Visit was for: Other
Age group: 18-24
Member since: May 02, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
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“Worst Hotel in history and management attitude needs a makeover”

City View Hotel & Restaurant

Apr 6, 2007
4/7 found this review helpful

I have been to many hotels in this beautiful island and trust me they were great meaning food, price,service everything but one thing made me wonder. City View Hotel. This hotel is the worst hotel to ever go in Antigua. It is very expensive nd it is not worth it. Management does not even make a difference bcuz one of the receptionists tried to give me a helping hand and management fired her. The rooms are large but the tv is really small and far away from the bed. The food on a scale from 1-10 is about 4, the room smelt like hogs feet and i felt like i had just wasted my money there. I stayed there for two nights and then i left. You would hear staff members gossiping your business to other guests and other staff members. this is really ridiculous and trust me I will be back in Antigua as I go there every year but to City View? Never again. They have vagrants staying in the front of the hotel, look it is not a nice to stay. If you have to plz stay at another hotel where you will feel more at home and as a regular visitor to antigua there are many many many other hotels to choose form than city view hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antiguaisthebest's Summary
Date of Stay: April, 2007
Member since: April 06, 2007
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Reviews of City View Hotel & Restaurant

( 1-5 of 10 )
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City View Hotel & Restaurant Address

Newgate St., St. John's, Antigua