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Blue Waters Hotel: Traveler Reviews


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Traveler Reviews

87% Recommend
4.5 of 5 stars 341 reviews
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Superb relaxing time at Blue Waters

Blue Waters Hotel

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5 of 5 stars
Cowles65 3 contributions
Gloucester, UK
Oct 24, 2006 | Trip type: Friends getaway
28/29 found this review helpful

First of all lets got a common misconception out of the way - a "4 star" Caribbean hotel won't necessarily get you the same level of accommodation or service as a 4 star hotel in Dubai or the Far East so make sure when you're complaining about a hotel not being 4 star you're comparing apples with apples.

After that whinge let me say that my wife and I have just returned from Blue Waters and we had one of the best holidays we've ever had and we've travelled all over the Caribbean. Everyone we spoke to found it hard to fault anything about the hotel so if you're thinking of going don't be put off by some of the other reviews on this site.

We encountered some very minor problems and how the hotel deals with these issues is an easy gauge of how well they look after their guests. We were originally allocated Room 806 which was huge - on an upper floor with a vaulted ceiling. All rooms have huge beds, nice white bedlinen, LCD TV etc. Unfortunately the air-conditioning packed up after a couple of days - but no problem, we were upgraded to a beachfront room (602) without hesitation. On another occasion, there'd been a mix-up in the restaurant and our table for 6 had been given to someone else. Now these things happen so we were all pretty relaxed about it (remember you're on you holiday) but Edgar (the new Food and Beverage Manager) provided us with a bottle of wine the following night (a very nice Pauillac at just under a $100US!).

The food in both restaurants is superb. We had breakfast (buffet style) and lunch in The Palms and ate most nights in Vyviens - couldn't fault it. Vyviens is closed on a Friday when it's International Buffet in Palms and on a Monday when it's Manager's cocktail party and BBQ night.

As for the staff - I just cannot understand some of the other reviews on this site which suggest the staff are unfriendly. I guess I'm reminded of the old saying "you only get back what you put in" - if you talk to them, call them by their name (that's why they wear the name badges) you will find that the staff here are amongst the friendliest people you'll ever come across. There is always someone from hotel management around - either the Duty Manager, Edgar (see above) or Marina (the Deputy GM) and expect to be asked regularly (i.e. every day) if you're having a good time, have you had a good day, any problems?

We were on an all-inclusive basis so a word of warning if you're thiking about going for 2 weeks and save some money by booking B&B. There are no cheap options for eating and drinking near the hotel. A beer at the bar will cost you nearly $6US, lunch (with a couple of beers) will cost $25-30US and a three course dinner for 2 at Vyviens with a bottle of house wine will cost around $150US so my advice would be book AI and forget about it.

St Johns is good for shopping - lots of jewellry and watch shops as well as perfume, clothes etc - expect to save around 30% on the UK costs.

So in summary, we had a fantastic time, would recommend it to anyone and will definitely be returning.

  • Liked — Elegant Sophistication
  • Disliked — Nothing
  • Tips/Secrets: — Talk to the staff!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2006
  • Visit was for Romantic getaway
  • Traveled with Friends
  • Age group 35-49
  • Member since October 24, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $733 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Worth it

Blue Waters Hotel

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4 of 5 stars
stabiman 2 contributions
Suffolk, England
Oct 23, 2006 | Trip type: Family
10/13 found this review helpful

Just got back after 8 nights there with wife and two teenage children. Very nice hotel, made special by the staff. Good facilities for us, maybe a bit limited for teenagers. Excellent location, excellent tucker; very easy to drift away on endless supply of grog and food. Manager discreet to point of anonymity (he didn't show for his own meet n greet party) but everyone else really nice. Very welcoming, very friendly

Trivial point - they charge you US$10 to send a (mandatory) fax to airport for check-in ! This after £5k for 8 nights.............

Happy to recommend it

  • Liked — Service/setting
  • Disliked — Could do with a bit more entertainment
  • Tips/Secrets: — Chill Winston !
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2006
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since October 23, 2006
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $733 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Paradise Wedding at Blue Waters

Blue Waters Hotel

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5 of 5 stars
KLCW 1 contribution
London, England
Oct 6, 2006 | Trip type: Family
19/21 found this review helpful

We travelled to Blue Waters in May after doing many checks on reviews and comparing to other hotels on the island and on arrival we knew we made the right choice.

We were greeted by very friendly staff, taken to our room which was a perfect size, bathroom lovely, decor perfect and very clean.

We had other people come out for our wedding who were staying in 3 other hotels on the island which we visited and none came close to Blue Waters which was very apparent in their faces when they came to see us!

Our wedding day was more than we hoped for, Cindy the wedding organiser was great and the lady who performed the service was fantastic and made it really special, it was the most perfect day. If you are getting married here(which i highly reccommend) do go for the steel band its the icing on the cake!

The day after our wedding we were upgraded to a villa which was lovely as we started our honeymoon.

We spent 3 weeks here and absolutely loved the hotel, we are going back for our anniversary as soon as weve saved up!

The staff were great, the food was great, the rooms were great,everything was wonderfull.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2006
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since October 06, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Shopping, Golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $733 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful Time at Blue Waters!

Blue Waters Hotel

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5 of 5 stars
Sara_j333 1 contribution
England
Sep 21, 2006 | Trip type: Couples
12/15 found this review helpful

I will make it short and sweet for you: we spent 10 days at Blue Waters at the end of July and it was absolutely what we were looking for: nice room accommodation, relaxing atmosphere, wonderful surroundings, great food at both restaurants and very nice staff.
I have to say a couple of the staff members especially in the dining room and bar areas needs some training as they were all but friendly and happy but overall the staff was very nice and attentive.
Our room attendant was extremely friendly and so were the staff around the hotel and the management.
We took a few trips outside to see what Antigua is like and we decided it's a lovely Island and we would love to come back next year...

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2006
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 21, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway
  • I do not recommend this hotel for Young singles, Girlfriend getaway
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $733 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Dont believe all you read

Blue Waters Hotel

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3 of 5 stars
sunking661 2 contributions
england
Sep 15, 2006
13/20 found this review helpful

We stayed at Blue Waters at the end of August 2006 and after reading countless great reviews for this hotel, were expecting something rather special. We were, however, rather dissapointed with Blue waters,(We stayed at the 'Coral Reef Club ' in Barbados last year which was in a different league)
The service was mixed, some of the staff were fantastic, but some were pretty miserable particularly the pool bar staff at the main pool (Carolyn was the exception, she was great)the resort itself is ok, the 2 main pool areas are fine, but not the adult pool area which is NOT well kept, our room was ok, we were in block 100 (109) the views are lovely but the room could have been bigger and better for the money - bathroom was poor, food and drinks are expensive, so would definitely recommend the all inclusive.
The biggest dissapointment was the food, which was way below par for the price you are paying, - even in Vyviens restaurant ( which is supposed to be A La Carte) the standard was low - and expensive. All in all a nice hotel which is just charging too much for what it has to offer - and watch out for the mosquito's under the tables in the palm restaurant - they will FEAST on uncovered legs and ankles.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2006
  • Member since May 03, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $733 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Blue Waters Hotel Also Known As

Address: Soldier's Bay, St. John's, Antigua