We have just spent THE most fantastic ten days at Blue Waters. Before we went to Antigua we looked at several reviews on this site for Blue Waters and were quite confused because different opinions appeared to be offered, particularly about the staff. Now we've been there we can see why......
Yes, some of the staff at reception can seem a bit snooty (I guess they think they are a bit more important than some of the others) but Cindy - guest services and wedding co-ordinator - is brilliant, and the rest of them relax a bit when you get to know them. BUT..... all the remaining staff were absolutely GREAT!!! Superb sense of humour, excellent service, good advice about wines/food etc, nothing too much trouble whether it be a porter, chamber maid, bar staff, restaurant staff (both Vyvian's and Palm restaurants), cheerful gardeners and housekeepers, visiting tour salespeople - all were warm and friendly and full of fun. Without doubt, the best we have experienced anywhere.
And the hotel itself? WONDERFUL. They seem to have thought of everything, and ensured there would be no problems. We lost count of the number of photos we took in such a beatiful setting - and when we show then to friends they wonder if we were on our own, the place gives the impression of so much space and privacy. We are not 30-something jetsetters, but found plenty to fill our time with the gym, watersports centre (kayaks and hobie cats being our favourites) and the adult pool where no-one else seemed to go (except the bar staff who made sure we always had drinks, even if it was only water!!) Evening entertainment was quite adequate for us, but if anyone wants to look further, there is an excellent taxi service to anywhere else on the island. And the food is absolutely superb, especially in the evenings when it doesn't matter which restaurant you eat in, the food is just first rate. (As good as in my local restaurant which I keep for special occasions!!)
As for excursions, an absolute MUST in our view is the helicopter flight over Montserrat - absolutely AWESOME (and this is not a word I often use). To fly over the devastated land at the speed at which the lava would have flowed leaves one quite speechless. We also did a Virgin Dundee safari involving jeeps and kayaks and snorkelling which we would wholeheartedly recommend. Be prepared to get jolted and wet!
Blue Waters is absolutely THE BEST - even the Virgin rep cites it as her favourite hotel. We can't decide where to go next year because this was so much the perfect venue.
Two words of caution - one, mobile phone reception is not good at Blue Waters ( it is surrounded by hills) so you may need to use land lines. And two, when you arrive you will be asked to leave a credit card number at reception in the event of charges against your room. Being fraud conscious we declined to do this, thinking we would not need to charge anything tp the room, but when we did have to make an emergency phone call to the UK from our room, we were very quickly contacted by reception to settle the account in cash (ie within a few hours) We have not experienced that anywhere else, and it did leave us feeling a bit sour and harrassed.

Overall though, we would have to say this is a holiday not to be beaten, and we may wellbe back there again next year. and the next, and the next, and.....
M and N. Sussex England April 2005

I stayed at Blue Waters and bwoy was it wonderful, the food and drinks were out of this world. Grounds were always so neat, I wish my own was like that!!!! Danielle, Makeba and Mekela are all 5 star girls and know their work really well. Helped with all their might and went out of their way to help us. To be honest Cindy was ok, Jolie bwoy attitude girl. She always had her face looking for misery, you need to put a smile on your face. I know that we don't all have good days, but the other 5 star girls really stood out compared to you and Cindy. Supervisor, ha ha. Carolyn and Clifford were wonderful and cheerful. Avonelle and the "Morning Gang' oh happy ladies!! Dinner ladies lovely gals. Everyone was wonderful all to the Grounds, Housekeeping staff all ways happy and greeted us with so much grace. Wonderfull and thumbs up!!! Bell hops, Ivan was a trip happy hap, Tasean and Daniel lovely fellas keep it up. Who else did I forget, ooooooo Orlando the man with the dead locks, oh he informed us so much of the Rastafrain tradition, thank you. Yolanda lovely lady. The ladies that turned down our room thank you. Water Sports fellas thank you for the boat trips, and informing us on how to use the boats and other facilites. Thumbs up to the Blue Waters Gang you all deserve a merit, with the exception of the front Office Supervisor and Guest Services Attendant, you need some training big time. You all did a good job, and do hope to see you in the near future

My husband and I would definitely return to Antigua. We just wouldn't stay at Blue Waters. For my husband and I the hotels location, food and rooms are a key factor when we choose where to stay. Location is lovely with a sweet little beach but I am afraid that the rooms and food left a lot to be desired. The food was, for the most part, bland and uninspired. Eating is such a big part of ones holiday, and we always look forward to getting ready and then spending 2-3 hourse eating and talking in the evening. Most nights we were back in our room within the hour. The service was hit and miss and after sampling a pudding on two different occasions I decided that I wouldn't bother for the rest of the stay. The a la carte restaurant??? reminded us both of a pub. The food sounded delicious on the menu but on the plate nothing special, very ordinary.
Rooms - Ok, but the mini bar was not stocked daily unless you left a note outside, which we did. Still wasn't stocked daily and when it was, i think it was inadequate quantities, especially the water.
Overall we had a lovely time as I believe that it is who you are with on a holiday that counts, but that had nothing to do with this hotel which I think is distinctly average.

Though we spent a perfect 10 nights here in June 2003 for our honeymoon, have now only felt compelled to write a report, especially after seeing some reports on trip-advisor slating the place, though I cannot conceive how...!
We took the AI package & found Blue Waters to be the perfect honeymoon resort with its combination of first class quality combined with low key atmosphere.
With only 70 rooms or so & a private cove beech, the place has the feel of an exclusive resort from the off, is never crowded & always exceeded every expectation we had built up during the 6 months after booking & paying the sizeable bill (but worth every penny & then some).
The staff were always courteous, friendly & enthusiastic, starting with my e-mail exchanges with a member of the Blue Waters UK office who upon request offered me advice on local trips & treats I wanted to arrange for my new wife as a surprise. The water-sports guys spent 4 hours brilliantly teaching me to wind-surf. The list could go on.
The food was top class in both venues, but the air conditioned ‘Viviens’ Restaurant service & quality is one so far unrivalled in my various travels around the globe.
Okay, the beech is small but why have people complained about this on other reviews when it is clearly pictured in all brochures & the Blue Waters web-site? Again, this is what contributes to Blue Waters exclusive feel, rather than mass-shared beech’s as with other locations.
Blue Waters is a perfect place in our opinion in every way & will remain a truly special memory – we hope to go back for an anniversary one year – just have to start saving now!