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Blue Waters Hotel: Traveler Reviews


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4.5 of 5 stars 341 reviews
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Blue Waters Hotel

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4 of 5 stars
ktcat220 3 contributions
ktcat220
Oct 5, 2008 | Trip type: Couples
6/6 found this review helpful

Upon arrival, the hotel didn't seem as grand as we had expected it to be (based on photos and brochures we had received) but calming and peaceful, nonetheless. Check-in was hassle-free enough and once we entered our room (which was composed of one king sized bed and a large enough bathroom) it was about 2pm. During the course of our stay, we had seen other hotels, and in comparison the Blue Waters was definitely 5 star compared to the others.

We found out the first day that in order to go anywhere, you need to take a taxi (DEFINITELY would recommend renting a car if you plan on staying for awhile and/or you want to go into the main city to eat). Even though the hotel says it's in St. John's, it's really on the outskirts. We went to get something to eat locally (not even in town) but it was $12 US. To go into town, they charge $24 US, and to go to English Harbor (opposite side of the island) and back is $80 US. Apparently all hotels negotiate with taxi drivers a certain rate... so no matter which taxi driver you use, they will all charge based on which hotel they are taking you. Everything at the hotel is charged in US dollars... makes you wonder if they're trying to rip you off... make sure you know the conversion before you leave... It was $1US = 2.7EC when we were there but some people round it down to 2.6 or 2.5... when you're paying hundreds, it adds up.

Part of the reason we went out to eat for dinner/lunch every day was because at the time, The Cove (probably the best restaurant at the hotel) was closed for renovation, Vivyien's was only open certain days, and The Palms was average food. Breakfast was included which was pretty good. Along with fresh fruits, breads, hams, cheese & cereals, there is available hot foods - eggs all different styles & french toast and waffles. We had dinner at the Palms one day (International Buffet) $50US per person, and I would say it was NOT worth it. The desserts were good but that's about it. Meals only during certain hours so be careful. Breakfast 7:30 to 10:30, lunch probably 11 to 2, tea 4 to 5, dinner 6 to 9pm. Room service needs to be entered in a DAY before... and closes at 9pm.

In town, go to Commissioner's Grill (best carribbean seafood... conch salad, conch fritters, lobster). Coconut Grove wasn't bad either. Island Beehive for their grilled shrimp for a casual snack. Papa Zouk's has some amazingly fresh seafood (snapper was awesome) and some crazy rum punch.

Service on the other hand was amazing. Everyone's willing to help you. However, this may be because this is the low season and not as many occupants as they normally have. They mainly service people from the US and the UK but this season so far has been down... probably because of the economy of both these countries. My boyfriend & I were comparatively younger to a lot of the clientele and got a weird vibe from a lot of the older customers.

The beach is MINISCULE... a small cove area which is beautiful but I'm sure that during the high season (December through May) people will fight over spots... Didn't spend any time at the pools. The adult only pool isn't that nice... your average inground backyard pool that no one goes in. The other two main pools looked really nice.

Nighttime entertainment: every night they have some kind of entertainment (steel drum band, singers, DJ, etc.) but kind of on the slow-end... We ended up watching a lot of TV on the small screens that were available to us. A lot of the hotels have small screens probably b/c of electricity shortages (we had 2 during our stay), so that's probably normal. There were only about 7-10 channels available.

Daytime: sailing, kayaking, snorkeling are all included... We did the snorkeling with Phoenix... took us out to the protected reef area and we had seen probably 10 different types of fish.

We also participated in a lot of excursions: Adventure Antigua (Eco-tour) worth going on (hell's gate and snorkeling was pretty good), Scuba Diving at Halcyon Rex Resort (which you have to schedule yourself), chartered boat for full day fishing on Overdraft (out of English Harbor), taxi driver will take you on a tour (Betty's Hope Sugar Mill, Devil's Bridge, Pineapple beach, Half Moon Bay (which used to be the most beautiful beach on the island until '95 hurricane), $110US for 3-4 hours or you can take yourself if you rent a car... Definitely go to Devil's Bridge (east on the island). Harmony Hall is open but only during high season.

The only thing we didn't enjoy was an EMBARKATION FEE when we got to the airport... many people were as confused as we were there. No one tells you about it... Not even our travel agent or the travels guides I had read. it's $20 US per person.

  • Liked — service
  • Disliked — having to take taxis everywhere, small beach, food
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 05, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $703 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastic!!!!!!

Blue Waters Hotel

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5 of 5 stars
AnitaEngland 1 contribution
England
Sep 27, 2008 | Trip type: Family
2/2 found this review helpful

We arrived hot, tired, and very fed up after having a delayed flight and stopping at barbados when it should have been a direct flight but all that went out the window when we arrived at bluewaters! Staff were there to assist and made us feel more than welcome with the manager there also to introduce himself.
Me and my husband to be had been looking fwd to this for over a year and had been planning our wedding for nearly 18 months. I searched every brochure possible to find the perfect hotel to get married at. We were taken nine of our family and wanted it to be the holiday of a lifetime for everyone and that it was.
Our wedding was amazing, Alicia the wedding co-ordinator was brilliant and the photographer outstanding how many weddings have u been to where you get the photos back the next day presented perfectly in an abulm, they were better than any english photgrapher could do.
The staff couldn't do enough for us they were always happy to accommadate our large family at meal times and never turned us away, even at vyviens which is a more private restaurant and alot smaller, there was never a problem. Yes we did have rain but always smiles of sunshine from the staff were given to us.
I feel that the people who complain about this hotel are looking for problems and should learn to relax and remember that your in Antigua not England or USA where everyone is in HURRY!! We look forward to going back to Bluewaters for our anniversary one day.
The only downside to going to this hotel was having to come home but all good things must come to an end.

  • Liked — The fanastic wedding gazebo!!!
  • Disliked — The mosquitoes but we were in carribean, so what do you expect!!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family (extended)
  • Age group 18-24
  • Member since May 10, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene
  • I do not recommend this hotel for Young singles, Pet owners, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $703 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Freidnly Relaxed Atmosphere

Blue Waters Hotel

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5 of 5 stars
RupertJ 1 contribution
London
Sep 25, 2008 | Trip type: Friends getaway
1/1 found this review helpful

I loved this Hotel, it is relaxed and charming and typically Caribbean. The staff are increadilbly friendly and always available to help. I particularly liked the gardens and all the greenery.

Try snorkling at the reef!

I reccomended this hotel to a couple of friends for their honeymoon.

  • Liked — the gardens and the view
  • Disliked — beach was a little small but made up for it by its privacy.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since September 25, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $703 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
If you travel frequently, read this review..

Blue Waters Hotel

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1 of 5 stars
neville516 1 contribution
New York City
Sep 24, 2008 | Trip type: Family
8/22 found this review helpful

travel to hotels around the world. On average I am in about 40 different hotels per year. I haven't been to many hotels more than once. I have rarely written reviews about hotels because my time is limited, but Blue Waters deserves the following review more than any hotel I have ever been to.


Chipped dishes. Same utensils per course.
Almost no one says "you're welcome" or acknowledges you.
Problems getting water. Fresh water is unavailable after 6PM... on the whole resort.. and the hotel strongly advise against drinking tap.
Order came out incorrect twice in one meal, then the waitress gave an attitude.
Canned vegetables are served, with the liquid from the can. They have no fresh vegetables.
Bathrooms are extremely dirty, stained, missing caulk- truck stop style (in your own room) DISGUSTING!
Feel random springs poking out of the mattress
Television channels are on and off frequently due to exposed and frayed wiring
Televisions are very small approx 18"
Sink was leaking to the point where majority of the towels were used to keep from flooding. Hotel staff placed extra towels on the ground when I asked for it to be fixed.
Air conditioner was leaking to the point where there was almost an accident (after requesting it to be fixed 6 times in three days)
There aren't more than seven beach umbrellas available on the whole beach.
Tons of mosquitoes in the rooms before we got in (BIG ONES)
Fat diseased looking cats roam freely around the dining areas
Welcome drink caused horrible stomach pains for a scary 15 min period for 6 adults.
Will not replace sink soap if requested (even though it was used before we checked in).
Handles for closing the windows were broken. So you couldn't open or close the blinds or windows- Screens were broken as well.
No beverage or food available after 10pm.
Decent wine list printed, with no wines available
Hotel told us that there is no taxi available after 10pm.
Manager stated that he called the taxi already - when we originally asked for him to call..When I asked for a taxi, the manager literally said " We already called the taxi for you sir" and hung up." 45 minutes and two calls later, the taxi was still not there.
After complaining about every problem we already encountered, he was able to get a taxi within 10minutes. The only problem was that the taxi had two locals already in it smoking pot. The manager insisted that is the best he could do.
Shower head knob broke during shower in two different rooms
Mixed drinks come out barely drinkable for 10 people.
Band on a nightly basis is consistently talentless and extremely irritating... I believe it was members of the kitchen staff.
The jacuzzi in the large suite was large but did not work at all. The pump for it was broken, hotel refused to fix it saying that they do not know how and don't know a repair man that can.
Made a reservation for a Friday night, they didn't tell us till we sat down that they will not be able to serve us dinner at the table, and only a buffet was available. Then they told us that nothing was available in the only alternative restaurant so don't bother trying.
The laser sailboat had a broken Rutter
Housekeeping staff is rude, pushy, and says rude comments under their breath as you pass - consistently for everyone in our party throughout our stay.
Hotel manager was incredibly rude and walked away in middle of conversation.
Hotel security said that a family member from the university of Antigua stayed three nights when he really
stayed one, and manager was not willing to refund money charged until a major argument erupted.


This hotel would have discouraged me from ever going back to Antigua... luckily I have had a great experience at Galley Bay Hotel in the past. I warn you that 99% of the hotel staff Ive meet at any hotel in Antigua has been slightly rude to tourists. I don't think they like us very much.

  • Liked — Location to the airport
  • Disliked — Everything else was so bad that it took me a couple weeks to get over my ruined trip
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since September 24, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $703 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice beach

Blue Waters Hotel

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4 of 5 stars
WSbuddy 3 contributions
London
Sep 13, 2008 | Trip type: Couples
2/2 found this review helpful

We stayed at Blue Waters for our honeymoon. Went in the rainy season (mid july) and rained for 1hr for the whole 10 days. Very sunny hot weather. We stayed in an air-contioned deluxe beach front room which was lovely. Felt like a normal room but had patio doors and balcony looking out to the sea. Could have gone for a standard which also seemed nice and most rooms probably have views of the sea here. The hotel wasn't up to Mr and Mrs Smith class but it was a really nice hotel and we had a fab time. The staff are very friendly and helpful. Beach amazing and loads of loungers, shade available and the staff bring you free water and drinks on the beach.

There are three restaurants at the hotel (Palms and Viviens in the resort grounds and The Cove 5min walk or free golf buggy ride). The food is mainly western - the Cove food is the best but it was so hot as no fans where most of the tables are. Viviens very good food too and a/c. Food is not caribbean - and you will find this in all the hotels. There are three cocktail bars - 2 by the pool which serve great cocktails. Hardly any kids in the resort - mostly couples which was nice. Bands came to play every other night which was good to listen too. There is a tennis court and gym at the hotel too. Hotel has hobbie cats and windsurfers (basic equipment).

One complaint is that when we checked out they had double charged us on tax and service. Everyone will need to watch out for this in Antigua as tax and service (10%) is added on seperately. Therefore when you order a cocktail to your room number they note the total amount (incl tax and service) then underneath added extra tax again onto the bill. Fortunately we noticed as did other guests and the money (almost £200!!) was refunded. Am sure wasn't intentional and computer glich but at every hotel would watch out for this.

We hired a car for a week and drove around the island. Nelson's Dockyard is a MUST. St. Johns is an experience as bit chaotic but depends what you like. The driving is horrendous - pot holes everywhere, no signs and people and goats walking in the middle of the road. So if you have guts go for it. Wouldn't recommend night time driving (i.e. going to restaurants far away from the resort - takes 45 mins to get to English Harbour)

Antigua has some poor areas but did not appear violent - despite what you hear in the news. The hotel has its own security staff as do most hotels. You just need to be a bit streetwise.

Northwest Antigua is best place to stay if you are into watersports - Jabberwock beach amazing wind for kite and windsurfing but no facilities. We heard Dickenson Bay was nice and good for windsurfing but was the worst place in the whole of Antigua for us - totally packed with resort holiday makers, no shade and got loads of hassle by locals trying to sell horse riding tours and goods.

We did the Ecotour (Adventure Antigua) this is an absolute must as was fantastic - cost US$100 each and they pick you from the hotel beach and you can go snorkelling, see the Pelicans, visit the caves of Bird Island and learn and hopefully see turtles.
We also did the Zip Lines (Anitgua Rain) really would not recommend this - the zip lines are good fun and challenge course is great for kids but most of the staff completely ruin the experience as they bark at you and have SO much attitude (zero customer service). Cost was US$85 and you need to drive or get a taxi there. Also went to Cedar Valley Golf Course - total cost for buggy, club hire and 18 holes (good course albeit fairly short) was US$200 for 2 people.

Also went diving US$110 (two-tank) from Jolly Harbour (again need to drive or get taxi). Went with Indigo Divers (PADI) who were amazing - very professional and don't take out huge groups which is good. While I was diving Jolly Dive turned up with 13 divers on board small boat - looked very cramped and same cost as mine- whereas I had 4 divers on my boat.

Hope you have as much fun as we did.

  • Liked — The beach and cocktails
  • Disliked — Decoration could have been higher standard - i.e. not plastic chairs, nicer lobby area.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 13, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway
  • I do not recommend this hotel for Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $703 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Blue Waters Hotel Also Known As

Address: Soldier's Bay, St. John's, Antigua