travel to hotels around the world. On average I am in about 40 different hotels per year. I haven't been to many hotels more than once. I have rarely written reviews about hotels because my time is limited, but Blue Waters deserves the following review more than any hotel I have ever been to.
Chipped dishes. Same utensils per course.
Almost no one says "you're welcome" or acknowledges you.
Problems getting water. Fresh water is unavailable after 6PM... on the whole resort.. and the hotel strongly advise against drinking tap.
Order came out incorrect twice in one meal, then the waitress gave an attitude.
Canned vegetables are served, with the liquid from the can. They have no fresh vegetables.
Bathrooms are extremely dirty, stained, missing caulk- truck stop style (in your own room) DISGUSTING!
Feel random springs poking out of the mattress
Television channels are on and off frequently due to exposed and frayed wiring
Televisions are very small approx 18"
Sink was leaking to the point where majority of the towels were used to keep from flooding. Hotel staff placed extra towels on the ground when I asked for it to be fixed.
Air conditioner was leaking to the point where there was almost an accident (after requesting it to be fixed 6 times in three days)
There aren't more than seven beach umbrellas available on the whole beach.
Tons of mosquitoes in the rooms before we got in (BIG ONES)
Fat diseased looking cats roam freely around the dining areas
Welcome drink caused horrible stomach pains for a scary 15 min period for 6 adults.
Will not replace sink soap if requested (even though it was used before we checked in).
Handles for closing the windows were broken. So you couldn't open or close the blinds or windows- Screens were broken as well.
No beverage or food available after 10pm.
Decent wine list printed, with no wines available
Hotel told us that there is no taxi available after 10pm.
Manager stated that he called the taxi already - when we originally asked for him to call..When I asked for a taxi, the manager literally said " We already called the taxi for you sir" and hung up." 45 minutes and two calls later, the taxi was still not there.
After complaining about every problem we already encountered, he was able to get a taxi within 10minutes. The only problem was that the taxi had two locals already in it smoking pot. The manager insisted that is the best he could do.
Shower head knob broke during shower in two different rooms
Mixed drinks come out barely drinkable for 10 people.
Band on a nightly basis is consistently talentless and extremely irritating... I believe it was members of the kitchen staff.
The jacuzzi in the large suite was large but did not work at all. The pump for it was broken, hotel refused to fix it saying that they do not know how and don't know a repair man that can.
Made a reservation for a Friday night, they didn't tell us till we sat down that they will not be able to serve us dinner at the table, and only a buffet was available. Then they told us that nothing was available in the only alternative restaurant so don't bother trying.
The laser sailboat had a broken Rutter
Housekeeping staff is rude, pushy, and says rude comments under their breath as you pass - consistently for everyone in our party throughout our stay.
Hotel manager was incredibly rude and walked away in middle of conversation.
Hotel security said that a family member from the university of Antigua stayed three nights when he really
stayed one, and manager was not willing to refund money charged until a major argument erupted.
This hotel would have discouraged me from ever going back to Antigua... luckily I have had a great experience at Galley Bay Hotel in the past. I warn you that 99% of the hotel staff Ive meet at any hotel in Antigua has been slightly rude to tourists. I don't think they like us very much.


(3 votes)




