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“location location !” 4 of 5 stars
Review of Grand Pineapple Beach Antigua

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Grand Pineapple Beach Antigua
3.5 of 5 Resort (All-Inclusive)   |   | Long Bay, St. John's 33442, Antigua   |  
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Ranked #6 of 17 Hotels in St. John's
Certificate of Excellence
London, United Kingdom
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“location location !”
4 of 5 stars Reviewed July 10, 2013

Just returned from a week at the Grand Pineapple, 
the hotel is not in St John as many have stated, it is on the other side of the island in St Philip; in Log Bay, which is near Devil’s Bridge.

I think the confusion regarding the location comes from the PO box address used by the hotel being in St John, it is quite a distance between the two locations, a taxi trip is US$30 one way.

However don’t let that put you off, Long Bay is a fantastic stretch of beach, at one end it has soft powdery sand, clear waters perfect for swimming, splashing around or water sports, at the other there is a large coral reef full of fish if you fancy snookering, its probably one of the best beaches on the island as its got a bit of everything.

The hotel itself is quite old, some would say full of charm, it certainly is not like one of the flat pack Riu type things, the grounds are kept immaculately clean and maintained by the staff


I stayed in a garden room, which was basic, but functional, although it could benefit from a refit, one slight negative there was no fridge.

The hotel attracts a good mature crowed and we did not see any larger louts, the choice of food is quite limited but is of quality rather than quantity, some of the restaurants require a reservation which should be made at the “soon come back” desk near the main bar the day before as early as possible, the food in the pineapple grill was especially good and worth a mention.



I don’t think they have really helped themselves branding it as a sandals resort; its not, and if you book it thinking it is you will be disappointed.

Only one negative and that is in every other hotel I have stayed in around the world you normally get a folder in the hotel room giving some details about the resort, in the case of the grand pineapple there was no folder, this would have been helpful because the beach is crescent shaped and only half of it belongs to the hotel this was not made clear.

The sun loungers at the end of the beach not owned by the hotel; near the coral reef are not the hotels property, and are chargeable by the beach vendors at a rate that changes depending how stupid you look, we sat on them and after three hours were approached by a guy demanding $50 (I must look really stupid) needless to say we refused to pay as we thought he was trying to scam us, he then went running to the hotel threatening to call the police.



We where eventually accosted on the beach in full view of other guests by the hotel manager and her head of security recommending we pay the vendor, very unprofessional common sense would have said that you take the guests to one side to deal with the matter, better still you would have thought the hotel would have told the vendor to get lost and stop trying to exploit their guests,
the hotel blamed us for not attending the welcome meeting (jet lag) and pointed out a small sign on the wall of one of the buildings saying “you are now leaving our property”

apart from this blip

The rest of the staff where warm welcoming and professional and always greeted you with a hello and good morning.
 Overall the holiday was good, and we would return (in fact I’m already missing it ) 




If you have any questions please ask

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,957 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,072)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Bothwell, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 9, 2013

Let's start with the downsides so that I can end on a positive.
The food in the buffet is fairly basic although on a la carte nights it is better. Very unsure on hygiene aspects of having breakfast and lunch with hundreds of birds as fellow diners. Surely the hotel could enclose the eating area fairly easily to resolve this.
The outhouse (Mary's) is unfortunately to be avoided as mongoose run around all over the place and must cause health problems. I developed a 24 hour stomach bug after my visit and I don't get sick easily. This is a shame as Mary is a lovely welcoming person. The hotel should give her some support to improve cleanliness. Great views though and worth the walk up for that alone.
On entertainment, there is only so much steel band music you can take although on the nights where with singers in the band they were brilliant.
Shirley Heights on Sundays is a must, great party with great bands and atmosphere.
We had an upgraded ocean view room which was big with great views and the room was cleaned to the highest standard every day. However friends of ours had a beach front room which was smaller but, in my opinion, better due to location.
The security is tight in the hotel even though the vibe of the island is non threatening and relaxed
The beach is beautiful, cleaned every morning at daybreak and truly a touch of paradise. Also worth considering is a trip on the "Excellence" boat, particularly the 360 one round the island. The crew are brilliant and the boat immaculate.
A quick mention on the dogs and cats around the beach. I know that they are not the hotel's responsibility but if Antigua hopes to be really eco friendly they should consider looking after the animals as well a birds and general wildlife. There aren't enough to be an issue but many guests were upset by a really friendly dog who wasn't being cared for. Maybe a local sanctuary could be supported by the big hotels on the island.
Finally I must mention the staff who, without exception, were friendly and helpful at all times. You could teach us Brits (and our European neighbours) a thing or two about good service so many thanks. A special mention to our cleaning attendant who was lovely and brought us a little bunch of flowers that I think she picked herself on our anniversary. We didn't tell her, she just noticed our cards to ourselves in the room. Fantastic and a great touch. I would give her a job in customer service in the UK in a heartbeat.
I don't know much about the hotel business but I feel that the owners (Sandals) should invest a little money in the property as the management and staff deserve it.

Room Tip: Go for beach front and accept the smaller rooms, especially if you are like me ( 50+) and can no lon...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2013

I'm still coming back. But they need to fix poor decisions. Thanks to Jules, Sasha, Devon, Ocean, Cato, Franklyn. Pineapple Grill staff. Joanne and Mary at outhouse. Great breakfast. Thanks to all the staff! Restaurants, Goldine, Delanie.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithville, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 7, 2013

I just got home July 6 th 2013
A very personable staff every one of them. My room 512 fantastic. Very easy to over eat their. Great warm pastry's and great cake. The BQ chick and ribs and bottled beer up the hill really cool thanks Mary. Snack Bar great fry's, hamburgers, and good hotdogs. Gourmet Restaurant excellent
The bar beer should be better.
Good place to bring a few friends , other wise not to much mingling going on.
Entertainment was good, just not much participation by the customers.
Married crowd, Middle age family's.
Very Romantic for the newly weds.
They did 2 weddings when I was there and that was first rate, fantastic spots, check it out.
If your old school and like to smoke around the bar and get ripped its not that kind
of place.
But if you want service ,big beach , waves, on the reef snorkeling, good food all the time.
The people that work there, they work long hours and make you feel special, so treat them well they deserve it.
The whole resort is a Botanical Gardens.When they upgrade the rest of the older rooms this will be a 4.5 to 5 star.
I talked to a lot of people and they come back all the time because its what they want and you get everything you need.
You go their swim and swim ,sun bath, read, eat great, have a few drinks, get up and do it again. And great breezes.
So you can make it to suit you.
Take 360 tour by boat, and ride through the rain forest and jolly beach area paradise man.
And don't forget to make friends.
Larry from Canada

Room Tip: Upper floors have vaulted ceilings. Cliff side, Beach front and Ocean View are the newest.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed July 7, 2013

We recently returned from Grand Pineapple Hotel. We previously stayed at this hotel approximately 3 years ago. We had expected the hotel to be brought up to date as Sandals had taken it over. There was very little improvement. The staff are brilliant and really go out of their way to make you feel at home, but the whole hotel needs a lot of attention.

The hotel was not full when we stayed and as a result there was only the main restaurant open every evening and The Grill opened several evening each week. Breakfast was good, lunch is a buffet and dinner in the main restaurant is mainly buffet. The Grill is a la carte, but be careful when eating there and ask for a table on the left of the entrance as in this section the air conditioning keeps it nice and cool. When sitting at the tables to the right of the entrance it is very warm and gets very uncomfortable. The hotel states 4 restaurants, but one of these is The Rib Shack, which is very very basic and different. It is up on the hill open for lunch and you help yourself to BBQ ribs, chicken, salad, beer and soda drinks.

This hotel is a little basic and is certainly not at the same standard a other Sandals hotels, albeit the cost of staying here is considerably less. In the Garden rooms there is no fridge, but if you upgrade, all the rooms have fridges. If you just want to sit on the beach, or play games organised by the staff and you are not expecting to be served with dinner then you will then enjoy your stay.

The hotel is rather isolated and there is nowhere to go outside of the hotel. The beach is lovely, but to get anyway you must use a taxi. We organised our own transfers from the airport to the hotel and it cost approx. £20 each way. The rates seem to be fixed and it is very easy to get a taxi at the stand directly opposite the exit from the airport.

Room Tip: The Ocean View rooms are much larger than Garden Rooms. They have wonderful views out to sea, but...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 4, 2013

We have returned from the GP and have to agree with the review made by fgo496. The hotel is basic and the food was not upto expectations. When they state that they have four restaurants or does not expect to sit in the same dining room and just have a name change and still get chicken.

On another matter, there is a beautiful black female puppy who is also pregnant. We have been feeding her and making sure that she gets water and we have asked other guests to take care of her and do the same. So please, if you see her, make sure that she gets fresh water and at least one feed per day. The security guards have been throwing stones at her but stopped when they saw the look of horror on our faces. This little dog is so cute and friendly, she doesn't beg and sits and waits, so we think she has been abandoned. Please be kind and pass this request on to other guests and keep this going on trip advisor. Her life is in Your hands. Thank you

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galmpton, United Kingdom
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 4, 2013 via mobile

Well I'm here now and I'm extremely hard to please , but do book to come here, it's been one of the best experiences of my life, firstly the AMAZING STAFF in this hotel need recognition.
They are the best, the hotel is not 5 star and not 5 star prices so don't expect that, but the staff are 5 STAR and the nicest people that want you to have a great holiday.
The Hotel setting is perfect, not commercialised like a lot, gardens are beautifully kept.
We love all the food and drinks, fresh homemade cakes, pastries and biscuits lovely!
The trips booked from the hotel are very well organised , and exceptional.
I will be sad to leave these lovely very hard working people of Pineapple and Antigua.
It's a beautiful island
I will come back
It's been a Dream experience.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Pineapple Beach Antigua

Address: | Long Bay, St. John's 33442, Antigua
Phone Number:
Location: Caribbean > Antigua and Barbuda > Antigua > Saint John Parish > St. John's
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in St. John's
#5 Top resorts Hotel in St. John's
#5 On the Beach Hotel in St. John's
#6 Romantic Hotel in St. John's
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Pineapple Beach Antigua 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
•Situated on Long Bay – the best secluded white sand beach on the north-eastern coast in Antigua•Thirty minutes away from the V.C. Bird International Airport and from St. John’s, Antigua’s capital city•An all-inclusive resort that caters to everyone…singles, couples, families and groups•Houses 180 deluxe rooms with bright and colorful buildings and perfectly manicured gardens •Interactive and family oriented…where warm and friendly staff refers to guests by name ... more   less 
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Also Known As:
Grand Pineapple Beach Antigua Hotel St. John`s
Grand Pineapple Beach Hotel
Grand Pineapple Antigua
Grand Pineapple Beach Club
Pineapple Beach Antigua
Grand Pineapple Beach Antigua Saint John Parish

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