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“Amazing Holiday / Fantastic Lobster” 5 of 5 stars
Review of Trade Winds Hotel

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Trade Winds Hotel
3.0 of 5 Hotel   |   Dickenson Bay, St. John's, Antigua   |  
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Hotel amenities
Special Rate
FREE NIGHTS & UPGRADES
Ranked #9 of 18 Hotels in St. John's
Macclesfield
1 review
“Amazing Holiday / Fantastic Lobster”
5 of 5 stars Reviewed June 4, 2013

I recently had a holiday in Antigua with my wife and some friends, and apart from being an amazing island with 365 beaches, some of which are in the top 10 in the world, we were greated with Idyllic views of the water and warm friendly staff when we arrived to see Trade Winds.

Apart from being a great place to stay i can highly recommend the food, an amazing choice of local delicacies and signature dishes, including my personal favourite, the lobster in garlic sauce. This was a feast for the eyes and the palate, washed down with a lovely pinot noir, and a few Bailey's coffees made for a fantastic evening when sitting outside bathed in the natural moonlight, looking out to the ocean.

A short drive from all the places of interest on the island, combined with 5 star service, food and views makes Trade Winds an ideal place to stay. We would definitley visit here again.

Stayed May 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, June 17, 2013
Thank you very much for your wonderful review of your stay at Trade Winds Hotel and your dining experience at our Bay House Restaurant. The Lobster is a favourite on our menu and we are happy you enjoyed it and all your other meals.

We are pleased to hear you took some time to explore our beautiful island. Thank you for choosing Antigua and Trade Winds Hotel, see you again soon...HAPPY TRAVELS!
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134 reviews from our community

Traveler rating
    53
    41
    27
    8
    5
See reviews for
13
37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Barbados
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 2, 2013

I just returned from a 2 night stay here on business and it was overall just average. The reception staff were very friendly and very helpful. So too were the security staff and housekeeping as well but the F&B staff were not up to mark at all!

My first night it took about an hour to get a simple Caesar salad without anchovies or bacon and the dressing on the side - needless to say when the order came it was incorrect and I had to send it back. While I was sitting there for that hour waiting for my salad I was so hungry I asked for some bread - note that I saw other tables getting bread and no one offered me any, I had to ask if I could have some! The bread was brought to me by the bartender, I think his name is Steve, and this is how he served me, "here honey". I was so taken aback by this out of order and totally unprofessional approach that all I could do was stare at this man in utter shock... "Here honey!"

The next day I decided on room service for breakfast and I ordered the Antiguan with a fruit plate. The wait again was about an hour, the breakfast was cold and very very tasteless, the saltfish was so over cooked and tough that I couldn't chew it and to crow it off they forgot to send my fruit plate. Later that day at lunch they forgot the fries with my sandwich.

I sat at the bar my second evening there having a drink with my colleague and we observed the bartender closely... he really crosses that line from friendly and professional to being out of order and very unprofessional.

This hotel has potential but it needs an exercise room, the grounds need great attention and the F&B department needs a good shake up!!!

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl C, Manager at Trade Winds Hotel, responded to this review, June 17, 2013
Thank you for your review of your stay at Trade Winds Hotel. We are sorry that your experience with our F&B team was unpleasant and not on par and we will address these issues with our team.

Please accept our apologies on the state of our grounds during your stay as we were on that day cutting and uprooting some overgrown shrubs.

Thank you again for your review and we do hope you choose to stay with us again in the future...HAPPY TRAVELS!
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St. Albans, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 2, 2013

I didn't expect to be staying here last night but a missed connection to Anguilla forced my hand. It had been years since I stayed here and I arrived upset that my birthday vacation plans were ruined. I found a tranquil oasis of excellent service and charming staff. The views are great and the vibe is discreet and understated. Thank you for making the best of my previously bad day. The food is the restaurant is as great as ever - taking the MAP is a good deal and worth doing!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, June 17, 2013
Thank you for your very kind review of your stay at Trade Winds Hotel.

We are happy to hear that your stay was tranquil and comfortable. We do hope the remainder of your birthday celebrations was wonderful.

See you again soon...HAPPY TRAVELS!
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Stratford, Canada
1 review
5 of 5 stars Reviewed May 14, 2013

Great hotel, service and food excellent , Staff member Steve and Michelle we luv great people , the food was excellent , the beaches are the greatest , we walk to the beach everyday good exercise and the most beautiful beaches about 85,000 people on island with 365 beach, luv Antigua, we did the catamaran one day I highly recommend it was a blast and we saw the full island its beautiful, Thx to Sams taxi both hubby and wife where there waiting whenever we needed a taxi and they are very helpful in telling us all about the island , we did Shirley heights with the local BBq and great music

Room Tip: Upper room
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, May 17, 2013
Thank you for your wonderful review of your stay with us at Trade Winds Hotel. Steve, Michelle and our staff sends their thank yous and hellos. It was indeed a pleasure ensuring that your stay with us was relaxing and comfortable. We are glad to hear that you enjoyed your exploration of our island and beaches. Shirley's Heights is a wonderful MUST experience and we're happy to hear to enjoyed.

We look forward to seeing you again soon...Happy Travels!
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Cambridge, United Kingdom
Top Contributor
72 reviews 72 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 12, 2013

We were staying for a day as part of stopover. We arrived in the afternoon and the staff were very friendly. The rooms were basic but very clean and the pool is small but there was plenty of beds around the pool and on the veranda that looks out onto Dickenson bay below us. The dinner in the evening was delicious and the Antiguan breakfast was different but worth trying if you want to try the local speciality saltfish, a spinach mix, fried plantain, a hard boiled egg and johnnycake ( a savoury doughnut) . It's a beautiful setting on the hillside onlooking the bay below. Didn't have time to explore further.

Room Tip: Rooms on the top floor have a better view of the bay below
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, May 13, 2013
Many thanks for your kind and positive review of your stay at Trade Winds Hotel. We are happy that your stay with us was comfortable, relaxing and that your meals at our Bay House Restaurant were delicious and we loved that you tried our Antiguan Breakfast <<---great stuff!


We look forward to seeing you again soon and thank you for choosing our hotel...HAPPY TRAVELS!
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UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 4, 2013

I did not expect to be staying at the Trade Winds Hotel but unfortunate circumstances (my husband suffered a heart attack whilst we were on a Carribean cruise and he was taken into a medical clinic on Angitua whilst the insurance company arrange accommodation at the Trade Winds for me) led me to stay at this hotel. The whole team were amazing and helped me to feel cared for, safe and reassured in what was a very stressful time. My room was excellent and the restaurant was simply marvellous. Every meal I had there was wonderful and the waiting staff were kind, gentle and loving towards me. The setting of the restaurant too was amazing with views over the bay in the company of the brilliant birds during the daytime and the crickets during the evening. A huge thank you to everyone.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, May 8, 2013
Good day we do hope your husband is recovering well and you are both comfortable.

Although your stay with us was under such unfortunate circumstances thank you for taking the time to share a review about your experience. At Trade Winds Hotel our goal is to ensure that your stay is relaxing and comfortable and we are pleased to hear we were able to give you comfort and tranquility during this stressful time.

We look forward to hosting you with your husband in the future and our team sends best wishes to you both.

Thank you!
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Northumberland
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 13, 2013

We had an overnight stop at the hotel.The view from the room was amazing looking down on Dickinson Bay and the hotel is situated in beautiful tropical gardens. Food was quite good but the service is so unbelievably slow that you almost give up the will to live when waiting for coffee. At breakfast, it took 30minutes for a simple bagel, croissant and two smoothies to arrive. There are beautiful bird sounds in the evening;the hotel in their wisdom cover these with 1980s syrup music.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, April 29, 2013
Thank you for your candid review of our hotel. We are very sorry to hear that service at our restaurant was below your expectation, we will surely share your feedback with our team so that our services can be paced appropriately.

Thank you again for choosing the Trade Winds Hotel & Bay House Restaurant and we look forward to hosting you again soon.

Happy Travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trade Winds Hotel

Address: Dickenson Bay, St. John's, Antigua
Phone Number:
Location: Caribbean > Antigua and Barbuda > Antigua > Saint John Parish > St. John's
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#5 Business Hotel in St. John's
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Trade Winds Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Trade Winds Hotel is located in the St. John's Antigua neighborhood, close to Dickenson Bay Beach, Fort James and Runaway Bay Beach. Nearby points of interest also include Cedar Valley Golf Club, and we are 15 minutes from V.C. Bird International Airport. Resort Features. Trade Winds Hotel's Restaurant; the Bay House serves breakfast, lunch and dinner. A poolside bar and a bar/lounge are open for drinks. Room Service is available during limited hours. Recreational amenities include an outdoor pool. This 4.0-star property has a business center and offers small meeting rooms audio-visual equipment, and business services. Complimentary Hi Speed WiFi Internet access is available throughout the property. This St. John's property has event spaces consisting of banquet facilities and conference/meeting rooms. Wedding services,Cocktail Receptions, concierge services and tour assistance are available. Guest parking is complimentary. Additional property amenities include laundry facilities. Guest Rooms. 50 air conditioned guestrooms at Trade Winds Hotel feature CD Players and Coffee/Tea making facilities. All accommodations have balconies. Bathroom feature shower/tub combinations, complimentary toiletries, hair dryers. Rooms also include safes, mini fridge, Iron and Board and ceiling fans. Housekeeping is offered daily and guests may request wake-up calls. ... more   less 
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Also Known As:
Trade Winds St Johns
Hotel Trade Winds
Trade Winds Hotel Antigua/Saint John Parish

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