My girlfriend & I stayed here in January, we opted for the Junior Suite (double bed, lounge area, kitchen & balcony with hammock), we were a little unsure after its renovation & 1 bad report in December. The hotel prices in Antigua are extremely high and the Coconut Beach Club were offering a good deal. I would class the hotel as a 3*, aspiring to a 4*. There are parts that are really good, and areas where work is really needed.
Accommodation;
The rooms were spacious, confortable & serviced efficiently. The bathrooms are a bit of a disappointment however - when renovations were done, they really should have sorted these out. The balcony is great, with a nice hammock & wooden chairs to relax in. Initially when we arrived, they were not able to allocate us a J/Suite, so we stayed one night in a standard room - it was very comfortable, but we did find the air con was very noisy. When we got moved, we noticed the J/Suite had a much newer & quieter a/c unit.
Dining;
Breakfast is served in a thatched restaurant right by the sea, unfortunately it does get very windy and sometimes, quite chilly, even in the middle of the day & sometimes your food got cold. The food was very good, although service could sometimes be a little slow & attitudes varied, although most of the staff were pleasant. My one bit gripe was that there was an abundance of flies - I know that you have to expect this in hot climates, but they really spoilt the nice presentation & quality of the food.
Dinner is served in the restaurant by the pool, the food is extremely good, with 3 choices & 2/3 extra supplement items such as Lobster & imported steak. You have to prebook your dinner time everyday, and the best slots 7.30/8pm go really quickly. Every Wednesday & Saturday, you can dine around at their sister hotel - The Cocobay (about a 30min drive away). This is well worth it, the food was very, very good & the location is awesome (you do feel a bit sad to return to Coconut Beach!). You do have to pay the taxi fare for this excursion though.
The bar area is small, but cosy & gets you a good chance to mingle with the other guests. Some nights entertainment is provided, and the 2 guys who sing one night are very good & extremely amusing. The bar only serves non branded drinks, but the beer on tap is very good.
Room service is not available, and bottled water is USD1 per litre, available from reception.
Staff;
Generally we found the staff very efficient & helpful. The manageress was extremely helpful with our room problem at the start of the stay. One employee on reception was not particularly efficient, we even found her asleep one day!
Hotel Environment;
Its seems that some parts of the hotel escaped the renovation process, which leaves areas around the breakfast restaurant & the beachfront area untidy.
Facilities;
The pool is quite small, and rather cold, but refreshing in the midday sun. Located next to the restaurant & bar makes it close for lunch snacks & drinks. The beachfront area is very windswept, and sea quite rough for swimming. The hotel has an excellent, small beach hut offering spa treatments at a reasonable price. The staff there are so friendly, and the massage I received was heavenly, added to it was the sound of the sea in the background.
So, overall - we enjoyed our stay, but they need some improvements before I would recommend it to others. Once they sort those things out, it will be a great, reaosnably priced resort. In the meantime, head for Cocobay.


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