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Sunsail Club Colonna: Traveler Reviews

No photo provided
Average price*: $399 (year-round)
TripAdvisor Traveler Rating: 3.5 based on 69 reviews 69 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
23
3.0 of 5 stars
4
2.0 of 5 stars
9
1.0 of 5 stars
8
TripAdvisor Popularity Index: #13 of 25 hotels in St. John's
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 114
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Mediterranean-style Beachfront Hotel set upon 5 tropical acres. This description is based on information provided by the hotel.
Address:
Hodges Bay
St. John's
Antigua

TripAdvisor Traveler Reviews

Reviews of Sunsail Club Colonna

( 15-19 of 69 )
“Room for improvement but ok value.”

Sunsail Club Colonna

Nov 29, 2007
13/15 found this review helpful

The hotel/club needs to be viewed in the context of the fact that the place is being closed next summer for a re-furb, which it needs. Hence the finish, fixtures and fittings in the rooms are tired.

As for the location, it is only 5-10 mins from the airport which is great for getting there quickly yet thankfully the resort does not suffer from aircraft noise.

There are two beaches, one for lounging/swimming, the other for exit/entry for the dinghys, and both are not much more than 40 yds in length, although there are two man made sandy peninsulas which are the main lounging areas, in addition to the pool area. Overall the outside lounging areas are fine, if a little cramped beachwise. The gym/spa area is pretty good, being more modern. The number of hobies, dinghys etc was fine, the beach staff good and lots of wind. We found the sailing side of things to be very good.

The food was pretty average, although with a mass catering buffet style you can expect little else at Sunsail prices. If you go with mediocre expectations you might be pleasantly surprised. The meats tended to be over-cooked which is a shame, but perhaps this is to err on the side of safety, hygiene-wise. Salads fine, if a bit dull.

You get a good mix of guests at these sorts of places and everyone was friendly and out for a good time.

As for the staff. Firstly, the locally recruited guys and girls are lovely and efficient. However the UK staff are very mixed. For the most part the female sailing staff were efficient, polite, and well presented. However, the male staff let the place down big time. On our first afternoon there was some drunk guy at the bar who the barman was clearly regarding as something of a nuisance. We thought it kind of weird that someone should be in such a bad way at 3 pm so imagine our surprise when he introduced himself to my husband as one of the sailing instructors! This was very much the theme for the male staff. If dribbling drunks leering over female guests is your bag then the Sunsail evenings will be a joy, but I found it actually quite unpleasant and rather insulting. On more than one occasion some staff were drunk in the restuarant before dinner! There appeared to be no senior management around to control what in effect were people who would be thrown out of any normal bar. The fact that they actually worked at the hotel should not have absolved them of decent behaviour. Hubby got quite angry at one stage and we weren't the only people annoyed by it. To be fair they were pretty much kids who must have taken a wrong turn at Faliraki, but First Choice needs to get a grip.

Anyway, once the place gets a refurb, tweeks the buffet quality up by 10%, and gets some decent local management then it'll be worth going to again. In fact it's all pretty easy to fix so don't be put off going later next year, but best wait till then.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdinburghTerry's Summary
Date of Stay: November 2007
Member since: November 29, 2007
Was this review helpful? Yes No
Management Response
ColinRalph, Activity Manager
(Management representative)
Dec 4, 2007
Hi there
Thanks for your review and we will take note of your points and action them. Unfortunately a re-furb will not replace our staff. We have already acted upon your point with regard to the incident you mentioned.

Our HR process is lengthy and all of the UK staff (and a high% of the locals) are all RYA qualified instructors who have chosen this to be there career. Not that this justifies the situation you experienced I would like to reassure you that this is a rarity than as opposed to the norm

Falaraki we aren't and I take this gesture in best taste.

Your comments will be highlighted to all on the management team and perhaps we will see you back here after the re-furb.

Colin Ralph
Activity Manager
(I was acting as General Manager whilst you stayed with us so I will try to up my profile in order to present a more sense of presence.......if you missed me)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
“A Caribbean welcome”

Sunsail Club Colonna

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3 of 5 stars
Winnipeg, Manitoba
Nov 23, 2007
9/9 found this review helpful

I arrived at the airport at 11:00pm. Cleared customs, got my baggage and took a taxi to the hotel. I was checked in to Room 121 and the young lady led me to the room. She opened the door and then declared that somebody was occupying the room. With that, she opened 122 and put me in there. I wanted to phone my wife as I always do on arrival. The card by the phone said dial *6811. Ha! Good luck. It never worked. I went back to the front desk for help. It was after midnight and the young lady had gone. The security guard was very helpful, suggested I go back to my room, dial 0, he would answer and then connect me to the international operator.

Back to my room, but I could not get in. I had a key for 121. Back to the front desk. He had to call somebody down to make a new key for me. Back to the room. He tried many times but could not get an international operator. I asked him to quit, I have to sleep so I never did call my wife.

After five days they wanted me to move me to another room. No problem, I had been warned this might happen. I was moved to 123, the identical room next door. So what was the point of that? The phone in that room was haunted. Every two minutes it would ring once but there was nobody there - just the dial tone. I pulled the plug in order to get some sleep.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DougYWG's Summary
Date of Stay: November 2007
Member since: July 08, 2005
Was this review helpful? Yes No
“Sailing was terrific”

Sunsail Club Colonna

Nov 16, 2007

The sailing was terrific, pool was huge and staff were incredibly nice and helpful. A little more variety in the salads and olive oil would have been nice, but still overall it was quite good. Unfortunately we won't be going back to Antigua again though due to the recent expropriation of a significant piece of land and resort there by the Antiguan government. Investors in Antigua beware.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hbsmba03's Summary
Member since: November 16, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
Was this review helpful? Yes No
“Great for the sailing, but not really the whole Caribbean experience”

Sunsail Club Colonna

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4 of 5 stars
London, UK
Nov 14, 2007
3/3 found this review helpful

We booked through SunSail, although were on the island as part of a longer holiday, so didn't fly on the charter that most people did. It's a great part-inclusive destination although you need to be keen on the activities side to make the most of it. But if you are keen then the sailing is worth the trip - excellent instructors, a wide range of well-maintained equipment, consistent winds for the sailing and short distances from other eventful opportunities (for diving, yachting and snorkelling). It seemed to be great for the kids (who didn't radically impinge on the childless) and their parents. The accomodation and food/drink was merely reasonable - we likened it to an upmarket Butlins - but it was plentiful and (where not inclusive) relatively reasonably priced (although the bar service sometimes bordered on the scandalously poor).

I would recommend Antigua as a destination - and aside from the sailing and water sports, this isn't a good representation of the island - but Colonna is well worth the trip, and make the effort to leave the joint and see some more of Antigua.

  • This TripAdvisor Member:
    • Liked — The water sports
    • Disliked — The holiday camp catering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
unsliced's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: November 14, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Families with young children, Families with teenagers
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Outdoor / Adventure, Other
Was this review helpful? Yes No
“Fab Holiday”

Sunsail Club Colonna

Oct 7, 2007
7/7 found this review helpful

I totally recommend Club Colonna (which we booked through Sunsail) and everything about it. It was a very relaxing and fun holiday. We had apartment 30 which we booked in advance, we wanted apartment 32 but it was already booked. We had been told apartment 32 was the best and when we got there we agreed because that apartment had four balcony windows which would have let more wind through when you were relaxing on the balcony and ours had just two and was a bit hot (mostly from the air conditioning unit but you could turn that off while you sat outside) with beautiful views out to sea. The rooms were really large and clean and the bathroom spacious enough. TV and fridge very handy with kids. Pool fab, kids club great, sailing excellent, most staff very nice but bar staff a bit slow and needed to smile a bit more. John's garden tour was great. Owain's fitness classes were brilliant and I even did the triathlon which I have never done in my life before which was great. My husband enjoyed Craig's sailing courses. The coffee shop in reception was wonderful but I got a bit addicted to their iced creamy coffee concoctions. It was good for a light lunch if you wanted a change from the restaurant although the food in the restaurant was yummy. So as I say, a very good holiday. We had great weather too. Enjoy!

  • This TripAdvisor Member:
    • Liked — Space
    • Disliked — Hot balcony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kt_ball's Summary
Date of Stay: June 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: March 19, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No

Reviews of Sunsail Club Colonna

( 15-19 of 69 )
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Sunsail Club Colonna Also Known As

Address: Hodges Bay, St. John's, Antigua