The hotel/club needs to be viewed in the context of the fact that the place is being closed next summer for a re-furb, which it needs. Hence the finish, fixtures and fittings in the rooms are tired.
As for the location, it is only 5-10 mins from the airport which is great for getting there quickly yet thankfully the resort does not suffer from aircraft noise.
There are two beaches, one for lounging/swimming, the other for exit/entry for the dinghys, and both are not much more than 40 yds in length, although there are two man made sandy peninsulas which are the main lounging areas, in addition to the pool area. Overall the outside lounging areas are fine, if a little cramped beachwise. The gym/spa area is pretty good, being more modern. The number of hobies, dinghys etc was fine, the beach staff good and lots of wind. We found the sailing side of things to be very good.
The food was pretty average, although with a mass catering buffet style you can expect little else at Sunsail prices. If you go with mediocre expectations you might be pleasantly surprised. The meats tended to be over-cooked which is a shame, but perhaps this is to err on the side of safety, hygiene-wise. Salads fine, if a bit dull.
You get a good mix of guests at these sorts of places and everyone was friendly and out for a good time.
As for the staff. Firstly, the locally recruited guys and girls are lovely and efficient. However the UK staff are very mixed. For the most part the female sailing staff were efficient, polite, and well presented. However, the male staff let the place down big time. On our first afternoon there was some drunk guy at the bar who the barman was clearly regarding as something of a nuisance. We thought it kind of weird that someone should be in such a bad way at 3 pm so imagine our surprise when he introduced himself to my husband as one of the sailing instructors! This was very much the theme for the male staff. If dribbling drunks leering over female guests is your bag then the Sunsail evenings will be a joy, but I found it actually quite unpleasant and rather insulting. On more than one occasion some staff were drunk in the restuarant before dinner! There appeared to be no senior management around to control what in effect were people who would be thrown out of any normal bar. The fact that they actually worked at the hotel should not have absolved them of decent behaviour. Hubby got quite angry at one stage and we weren't the only people annoyed by it. To be fair they were pretty much kids who must have taken a wrong turn at Faliraki, but First Choice needs to get a grip.
Anyway, once the place gets a refurb, tweeks the buffet quality up by 10%, and gets some decent local management then it'll be worth going to again. In fact it's all pretty easy to fix so don't be put off going later next year, but best wait till then.







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