We made a reservation back in January 2008 for 4 nights for Nov 8 to 12 2008. We received a confirmation email and our credit card was charged for the entire stay.

So now less than a week before traveling to Antigua my husband happened to check the Rex Resorts website. It says: "Please be aware this hotel will be closed from the 5th of August to the 5th of December 2008 for refurbishment. "

WE WERE NEVER NOTIFIED. We would have shown up and the place would have been closed!!!!! Then we would have been trying to find a place to stay or sleeping in our rental car. WHAT LOUSY SERVICE.

Now a fax has to be sent to them then they will confirm the cancel without penalty. How nice of them (sarcasm).

WHAT A MESS. I would not recommend any Rex Resorts Hotel after this. Obviously they can't be trusted to actually be in operation and have nothing remotely related to customer service. Book here at your own risk.

Excellent location on the beach but unfortunately too many beach vendors who felt the need to bother you every day. I felt the management/security could have stopped this. Like most of the hotels in the caribbean the rooms were in need of upgrading but it was not the worst.

It was an all-inclusive hotel and the food was fine most nights. The hotel was in the process of being upgraded and apparently the new rooms looked good although we did not get the chance to see one we were offered but ran out of time. Overall I would consider returning again in the faraway future after I have seen more of the world.

Me and my girl friend stayed at the blue heron for two weeks 15 june to the 29,i had my 25th birthday there and on our arrival they upgraded us to what i think was the best room in antigua (111).

our stay there was great and all the staff were very helpfull and polite they would always smile and ask how you are and have a chat , and by the end of the holiday felt like they were our friends.the rooms were nice and big and cleaned every day and the food was nice and plenty of it.

I think the beach at the blue heron has got to be one of the best beaches in antigua the sea is crystal clear and the sand is like powder you could sit out there all day and relax.there are afew venders on the beach but they are friendly and once you take the time to say hello will not hassle you and greet you with a big smile every day like evey one else at the the resort.

the blue heron is a very relaxed and friendly resort, we met some of the nices people there and at the same time could just sit by our selfs and chill out.on my birthday the staff set up a dinner for me and my girl friend next to the beach with champagne and lobster which was perfect and i cant thank them enough.It was the little things like this that made our holiday so special.overall i would say that antigua was one of the nices places i will ever go to, a real piece of paradise and i would recommend this resort to anyone and have started saving for next year so they better have room 111 ready lol.

My wife and I decided to celebrate our anniversary at Antigua and Barbuda. We stayed at this calm hotel. We stayed from July 15 to July 23. Our days at this hotel were great. When we were not in beach we were touring the entire island. People at Antigua were nice and polite. Our budget kept us away from eating in the hotel. Therefore we ate and bought all of our needs at St. John. We were aware that these was not a 5 star hotel, we were pleased by the worked done by our cleaning personnel.
Our wonderful experience at Antigua took an unexpected turn when the receptionist that was working there the night of July 23, 2008 called our room at 22:40pm, that we had to pay $70 US dollars for two international calls we made around 6am on July 20th and 21st. I was shocked because we only contacted our family per email in St. John internet at Kangaroo Express. I told her we were not going to pay anything that we didn't do. We never used our room phone. We went to the reception to clarify this unexpected event. She started threatening to call the authorities and hold our passports. I said, call them, we are innocent. But my wife decided to pay because unfortunately she was scare to death. I told them we were being robbed big time. That if I would have made the phone calls I wouldn't have any problem paying for them. The lady looked very corrupt and totally the opposite of 99% of the friendly people we met in the island. We are planning to call
management in the upcoming days, since the incident took late at night. If you are going to go to this hotel, and you are not planning to use their phone, tell them to block your phone line, and take plenty of mosquito repellant.