Firstly, this property has the most stunning and uncrowded beach. Unfortunately, it seems to soley rely on that fact as the rest of the property is hideous. Whilst the rooms could be considered to be 'clean', they are poorly maintained. The food is extremely limited and not to a very good standard. At times the staff appear surly and dissinterested. The pool area is small and uninviting. There are so many beautiful hotels on this island why go to this one?

My wife and I stayed at the Blue Heron at the end of August last year. The location was spectacular and the beach was beautiful.
The staff were very helpful and the guys on the bar were a real laugh.
Our biggest problem with the resort was the rooms. They were very basic and in need of a lot of TLC. The aircon never really worked, but did sound like the end of the world, and the fan shook more than it cooled. This would have all been acceptable, if the hot water had worked. For nearly a week didn't work, or worked for a bit.
All in all, the holiday was ok, but we'll never go back.

I Cannot speak highly enough about this hotel and its excellent staff!!I had the good fortune to be married there on April 16th and the experience can only be described as magical thanks to the hard work of all concerned!!
In all honesty the fabric of this hotel is somewhat jadedbut its situation on probably the best beach on Antiguamore than compensates for this inadequacy.
On this beach can be found some excellent characterswho,unlike on some caribbean islands,do not pester the life out of youand are genuine in their desire to provide you with whatever you require.The lovely lady from the beach stall even brought us a bag full of wedding presents!! At this point i should mention my friend Joseph who is widdowed andbrings up three children on commission earned for selling trips such as the trip around the island on a catamaran.He is as honest as the day is long and is a great example of knowledge and integrity to us all!! I would urge you to seek him out and buy your excursions from him and not your tour operator.
During our twelve night stay we found the food to be excellent with a nice mix between formal dining in the restaurant and less formal buffet nights in the beachside restaurant,many of these nights had entertainment of some sort such as steel /reggae bands.
These nights are enhanced by the attentions of staff such as Colin[American Idol!]Kerry -Ann[Baywatch Babe!] and the dynamic duo of Erroll and Andy behind the bar,or,in Andy`s case,sometimes in the pool [hope the new phone is working ok!!]
There are many others too who are not as high profile but equally as efficient and friendly,especially the dancing chef who made the best wedding cake i have ever tasted!
Finally i must mention the management,Carleen Adams and Sandy Francis who ensured that our Wedding Day was faultless in every way and could not do enough to make our stay as memorable as possible,we both hope that Miss Francis has had some better news about her poorly daughter.
To conclude this hotel does it`s best to make you feel special,yes it could do with a lick of paint but our beach front room was fantastic and to those with teenage children,do not be put off by some of the negativity on here,my wifes teenage daughter is saving to go back already!!!!

My Fiance and I decided to have our small wedding at this resort.
Our families and friends came from Trinidad and we were all blown away by the friendly staff and the homely feeling that they created...
They made all of our dreams come true for our perfect day...

This is a must stay at resort....
Keep up the good work guys...