My wife and I stayed at the Blue Heron from 1/10/04 thru 1/23/04. We chose the Blue Heron, like most of you, by reviews and price. Our experience was that we loved the beach; however we changed rooms 3x for one reason or another. Towels were always in short supply. They had to wash the towels and return the same to the rooms. One day we waited until 7PM for towels. Meals were generally very English with both lunch and dinner very heavy meals and mostly over cooked. Breakfast was O.K.; however the milk was always powered and there was no fresh Orange Juice ( only a combination of different juices, very sweet and unpleasant).
The staff for the most part were good and responded well to some problems we had. However I would suggest to the management that they inform their help to smile once in awhile, some of the staff looked like it was going to be their last day on earth. Entertainment definitely needs some improvement + the hotel needs a complete renovation. We loved Antigua but would not go back to the Rex Blue Heron. Good Luck.


(3 votes)



