We stayed at the Blue Heron for one week (which we found was no where near long enough!) at the end of September. We have previously stayed at other Rex resorts in the Caribbean, so we knew what standard of accommodation to expect. We were not disappointed by what greeted us.
On arrival, we were greeted by a friendly receptionist and handed an ice-cold face towel and the choice of either a fruit or rum punch, which was most welcome after our long flight (we chose the rum punch!!!). After about ten minutes, we were shown to our room (No. 81) which was situated in the Superior block around the pool area on the first floor. Our room was clean, tidy with fresh white bed linen and towels. The housekeeper had placed fresh flowers around the room which was a really nice touch (see photo). Contrary to what other people have written, we had no problems with our shower in our room, apart from on the first night when there was not much hot water. However, we did find out one night, that they completely turn off the water! This, we found out, has something to do with the maintenance of the water system and happened every night in the early hours, so it didn’t really cause any problems.
We stayed on the all-inclusive basis, as we have found it to work for us previously in other Caribbean resorts. The breakfast consisted of tea/coffee, cereals, yoghurts, sausages, bacon, scrambled eggs and cooked to order omelettes and pancakes. We found that most guests ate quite early between 8.00am and 8.30am, so we quickly followed suit, as the cook seemed to disappear later on. One thing that we would have liked to have seen at breakfast was a selection of fresh fruit. Lunch was fine, although it would have been nice if there could have been a bit more choice. There was usually soup with a fresh a bread roll, a choice of fish, meat or maybe pasta, chips and burgers cooked to order and also a small salad bowl. We would have liked to have seen more salad dishes and also a choice of vegetables to go with the meat or fish. The quality of the food was fantastic though. Breakfast and lunch was buffet style, served in the open decked area overlooking the sea which was very nice. We understand that there used to be a block of standard rooms there and they were knocked down to make way for this decked area, which has provided the guests with a really nice area to eat and drink. Dinner was alternated between the indoor restaurant (waitress sevice) and outside decked area (buffet style). Dinner in the indoor restaurant consisted of a menu with three starters and main courses to choose from. Dessert was generally ice cream but on one occasion we did have cherry pie which was delicious! It would have been nice to have had a wider choice of desserts if possible (for those of us that have a sweet tooth!). One night, there was a BBQ on the decked area which was very nice indeed and the food was wonderful!
Whilst at the Blue Heron, we celebrated our wedding anniversary and a birthday and the hotel gave us a complimentary bottle of champagne, bottle of red wine, a birthday cake and card, which was a lovely surprise. We would like to say a big thank you to Miss Adams and Miss Francis for making our two celebrations memorable for us. It was much appreciated.
All the staff at the Blue Heron are like one large family. They are all lovely, so please make sure you take the time to get to know their names and chat with them. We got to know quite a few. Namely: Errol, Marlon, Jarrell and Andy, the bartenders and the lovely waitresses Natasha, Gillian, Ursula and Hayley. Apologies if we have missed anyone off our list – you were all wonderful! They all went out of their way to make us feel at home and made sure that our stay was special. We would also like to say a big hello to Nyoca, a lovely lady, who has a stall on the beach, selling everything from conch shells to necklaces to sarongs. We bought a lot of souvenirs from her and she did us a great deal. She was always smiling and so friendly, so please make sure you pay her stall a visit. We should also mention Joseph, who sells tours on the beach. He comes highly recommended. We did not do any tours on this occasion as we were only there for one week but would definitely have used Joseph if we had stayed longer.
We didn't use the pool area in the hotel during our stay, as the beach is literally a step off the decked area, but the pool was cleaned every morning and the gardens were always well tended.
We borrowed some snorkeling equipment from the water sports centre at the hotel, and we found some lovely fish just near the rocks to the left hand side of the beach. The beach itself was lovely and the crystal, clear blue ocean very inviting. The resort was about half full during our stay, so we had no problems getting a sunbed or sunshade. The only time the beach got a bit busier was when the cruise ships came in on a Friday. The passengers were brought to Turners Bar next door and sometimes they wandered across and used the sunbeds of the Blue Heron but apparently they had to pay for the privilege!
The entertainment at the resort was fairly subdued. There was a steel band, group of singers, fashion show (put on by the staff!) and the manager’s cocktail night whilst we were there. Some nights they just played music. If you are looking for somewhere that has a lot of varied late night entertainment then this is not the place to come. It all depends what you are looking for. We were quite happy with the entertainment as we were looking for a quiet, relaxing holiday.
Whilst we were there, we did become aware that the resort is a bit understaffed. Sometimes you will have a wait a while for something but all the staff are pulling together to make the best of the situation and I have to say that our hats go off to them!
All in all, we thoroughly enjoyed our week at the Blue Heron and will be planning on going back at some time in the future to see all the friends we made at the hotel. Errol, I hope the football skills are improving! ☺ Miss Adams and Miss Francis, you are both doing a fantastic job – keep doing what you’re doing and everyone will have a fantastic time and want to come back for more.
Love O’Shawn and Annette


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