We have just returned from 10 days at the Galley bay resort. We chose this hotel because of the Tripadvisor reviews and its position as the #1 hotel for Antigua (when we booked). The staff were very efficient and polite from the minute we stepped out of the taxi from the airport till the time we departed. Everyone greeted us no matter what time of day and whatever they were doing from gardeners and maids to restaurant and bar staff. We never witnessed any of the poor service we’ve seen at other Caribbean all-inclusive resorts or the difficulty in getting a second glass of wine as some earlier guests have reported. In fact the reverse is true in our experience, sometimes the staff wouldn’t leave us alone, topping up any half filled glass of wine, water or cup of coffee. Clearly the result of the American management.
The beach and gardens around the resort are generally very well looked after, however it has to be said the lagoon behind the main complex did have a lot of floating green algae around its edges and the un-made up service road with rain filled pot-holes did slightly spoil an otherwise pristine resort.
We stayed in one of the Premium Beachfront Suites, which in hind sight turned out to be a smart move. The Gauguin Cottages and Superior Beachfront Rooms looked fairly small and only had louvered glass windows, which is not a good idea – more about that later.
If you decide to go and your budget can stretch, my top tip would be to stay in either a Deluxe or Premium ground floor room. Then you’ll have direct access from room to patio then straight onto the sand. The beach was very good and never crowded, at times we were the only ones there and I never saw more and about 20 people spread over a half-mile stretch of sand. Equally the pool area was very pleasant and again very quiet. There were never more than 3 or 4 in the pool at any one time and sometimes I was on my own.
Although we did try the Gauguin restaurant, we mostly dined at the Seagrape as it was closer to the evening entertainment. Service at both was extremely good with the Gauguin coming out tops. Birds at the dining table were never a problem at this resort, they exist but not in the predatory way we’ve seen at other places.
The whole resort is very quiet and relaxing and ideal for couples wanting a relaxing holiday. There is no Reggae blaring from speakers in every palm tree and as it’s adults only you didn’t have to suffer the Brit families enjoying themselves in the pool with the proverbial blow-up football. Come on, you know who you are!!
All in all a very good all-inclusive Caribbean resort, which I would have no problem in recommending, however from a totally personal point of view there were a few things I thought took the shine off an otherwise top resort. The sand isn’t white as described and shown in the pictures, it’s your standard yellow and the food had way too much garlic in it for my taste. The premium room’s so called wet-bar was a fridge with a couple of bottles/cans of local beer, soda and water. I was expecting a Sandal’s type concierge room bar with a range of full size bottles of spirits, red and white wine, beer, fruit juices and Champagne and my final observation is that you will get bitten by the bugs. There are everywhere including sand flies on the beach, which even the local vendors where complaining about.