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Sandals Grande Antigua Resort & Spa: Traveler Reviews


Sandals Grande Antigua Resort & Spa
P O BOX 147 | Dickenson Bay, St. John's, Antigua
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Traveler Reviews

73% Recommend
4.0 of 5 stars 1,150 reviews
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Not Fabulous but just OK

Sandals Grande Antigua Resort & Spa

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2 of 5 stars
VANatalie 5 contributions
Arlington, VA
Sep 6, 2005
14/17 found this review helpful

My husband and I just came back from spending our honeymoon at the Sandals Antigua from August 27th till Sept 4th. (Ages 24 and 28)

I'll be completely honest about this resort....This is definetly not a five star resort as they advertise. I don't know where they even came up with the idea they were, maybe there other properties but not htis one. I have been to plenty five stars and below resorts and Sandals Antigua is no more than a three star property. We both arrived and left disappointed...I had read the reviews before leaving for Antigua and almost switched to the bahamas resort...At the time I didn't think a 1000 dollars more was worth it, but now looking back...I really wished we had just switched locations.

ROOMS: We were upgraded to a honeymoon suite lux (They upgrade everyone, I did not meet one person during our stay that was not upgraded) So yes this was a good thing......however our room was nothing spectacular. It had a very large four poster bed, which was indeed comfortable, but the only thing noteable in the room. The bathroom was very small, with only one sink, tub/shower and toilet so very basic. We didn't have any bugs however so that was a good thing. We did bring bug spray with us just in case. Make sure you pack some - the entire resort is basically set in the outdoors so there are plenty of mosiquitos. I was just very disappointed with the room.....our airconditioning also did not cool down our room very well, but I dont think other guests had that problem. FYI - They are doing construction on the property - they are adding ton of new rooms/pool so be sure to request a room away from the bulldozers and etc. We met a couple that was woken up every morning to the construction.

FOOD: The food is just ok, nothing fabulous but not terrible either. The only thing they lack is choices and variety. With only Five restaurants, only three are open a night, so you have a very limited choice. Make reservations 24 hours in advance in order to ensure you get the time you want and restuarant. The Japanese restaurant was very popular and we almost didnt' get a reservation there in the 8 days that we were there. Although the food was really nothing to write home about. So that was just ok.

POOLS: The pools were honestly pretty pathetic. Granted you go to the beach, for the beach and not the pools but this was just sad. They have five pools - four which are very small, and as I'm sure you have read in the other reviews - they are run down. This is completely true, and actually quite dirty - the tiles desperately need to be cleaned and in some cases re-tile the entire pool. The "main pool" which has a swim up bar is also very small. When activties such as pool volleyball take place, there is no where to swim/sit except at the bar. We spoke to several couples who had been to the st. Lucia property and said that there smallest pool there was still larger than our main pool. So that was disappointing.

BEACH: The beach was nice. The sand is nice white and powdery. The water wasn't as crystal clear as I had hopped. I went to cancun last year so maybe I was a bit spoiled, but I was expecting it to be as clear as that and it wasn't unfortunately. But it's clean and warm as bath water. There are vendors around and they can get a bit annoying, but just keep saying no thank you and they get the point.

SERVICE: I would go as far as saying that 75% of the staff was rude and just simply disgruntled employees. I'm not sure where these people are getting this wonderful service, because besides the playmakers -everyone else didn't care about the guests. The bartenders esp. were rude. ***They water down their liquor*** So be sure to request double shots in your drinks. Because these employees don't expect/work for tips they don't treat the guests as well as they should. I use to work in the hotel industry and I know what good service is, and for the most part the service was not good.

Entertainment/nightlife - This resort I would say is more catered to the mid 30's -50's crowd. Don't come here looking for a wild night. They have bands everynight in the evening which is very pleasant. They also have a "nightclub" which barely anyone goes to. I went there several nights and besides the other couples we were hanging out with - only employees went there to hangout, drink and hook up with each other. I'm not even exaggerating. There is a piano bar....it is one of the only few places that is airconditioned, so it's nice to go there for a relaxing night and for some sing along songs, but it's nothing spectacular either.

Bugs/cats: Yes there are about 6-7 cats roaming the resort. Honestly they are harmless and it's more sad than anything to see them because they are skin and bones. The reason they are there is well not only is it impossible to control the animals when the resort is wide open, but they keep away the rats/mice. Bugs, lots of mosquitoes as mentioned before.

Watersports: There are plenty of watersports to keep you busy from waterskiing, windsurfing, hobiecats and etc.. However keep in mind when you go snorkling during this season (which I was failed to have been informed untill I saw them myself) It is jellyfish season. THey are floating around everywhere around the coral reef. Apparently they don't sting, but there was no way I was going to jump into an ocean of jellyfish. My husband went and said they were more annoying than anything - I guess he's more brave than I am.

So take the good with the bad -that's my review of the resort. I felt that it was a rundown property and definetly not worth all the money we spent on the place. I'm sad to say that our honeymoon was just OK and not fabulous. However, we still made the best of it and tried to have a good time.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay August 2005
  • Member since July 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $750 (year-round)
Big disappointment!

Sandals Grande Antigua Resort & Spa

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2 of 5 stars
Loridp 1 contribution
Vancouver, Canada
Sep 2, 2005
14/20 found this review helpful

My husband and I flew to what we thought was a 5 star resort, we travelled for 15 hours to get there. The hostess at the airport had no record of us, though we had paid months before. We and another couple tried for at least 1/2 an hour to get a cab to take us to Sandals, finally taking matters into our own hands and circumventing the person organizing the cabs. . Check-in was lengthy, then we were escorted to our room, with a bargain bag of shampoo etc. No hot water, curtains didn't extend to cover the windows, no robes...
Told that there were no tables for dinner that first evening, bar staff were surly throughout our week.
Rained for days and nights, no dry beach towels available for some reason, and had to walk to the beach area to try in the first place...
This place has some serious work to do, not a 5 star, maybe a 3 star...?

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay November 2004
  • Member since September 02, 2005
  • I recommend this hotel for An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $750 (year-round)
Exotic, Erotic, Absolutely Fabulous

Sandals Grande Antigua Resort & Spa

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5 of 5 stars
Horsegirl2 1 contribution
Peterborough, Ontario Canada
Aug 30, 2005
13/19 found this review helpful

My husband and I went the week of August 6 and had a fabulous time! We got married there, the wedding was beautiful - no hassles, the staff looked after everything. We read some of the reviews before hand and were nervous enough to phone our agent (Sears) who informed us that not to worry, our trip was guaranteed and that if we got there and found it to be that bad, we just had to call them. So we went with an open mind. Don't forget, these are tropical poor countries. We were upgraded to a lovely room with a small garden and four poster bed. The air conditioning was quiet and so was the room. The frogs and crickets seranade you every night, we just loved that. The food was good, we had no complaints. You certainly don't go hungry. Restaurants are open all day and night, drinks were plentiful. We started at one end of the drink menu and worked our way through it (and we are not usually drinkers) until we discovered the Sip Sop. It has a bit of banana in it. This way you get your fruit too! They are like strawberry milk shakes, absolutely delicious! It was a good thing we got married on a Tuesday and not the Friday, I had enough trouble getting into my wedding dress on the Tuesday! LOL It was fun to dress up at night and go for dinner. The entertainment in the court yard was good - we went down just about every night. The white sandy beach was great! We swam in the ocean every day or you can sit by one of the many pools. We went horseback riding along the beach - the horses are certainly not what we were used to, but the sunset ride was lovely! We rented a taxi ourselves and went to Shirley Heights and a tour around town. Its a nice couples' resort. Everyone seems to be on their honeymoon. We had a great time! Its all in what you make it. The staff are extremely friendly and when you think about how much they probably make, it is amazing. We received a room upgrade and a $250.00 credit so we used that for a couple's massage, which we loved. All in all, we had a fantastic time and would love to go back for next year, if we can afford it.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2005
  • Member since August 30, 2005
  • I recommend this hotel for An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $750 (year-round)
Fabulous holiday!!

Sandals Grande Antigua Resort & Spa

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5 of 5 stars
A TripAdvisor Member
Bedfordshire, UK
Aug 30, 2005
9/12 found this review helpful

I spent 10 nights at Sandals Antigua with my husband this summer and enjoyed every minute of it. We found the staff friendly and helpful and the food was very good, especially Kimonos. Our room was clean and well presented and everything was in excellent working order! The beach was glorious (see photo) and although it is not private (all Antiguan beaches are open to the public) vendours do not hassle you in any way.

In fact, the only negative of the whole holiday was the birds who had a tendency to fly into the Bayside restaurant to try to steal food from the buffets!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2005
  • Member since August 30, 2005
  • I recommend this hotel for An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $750 (year-round)
wonderful staff

Sandals Grande Antigua Resort & Spa

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4 of 5 stars
neilnorthwood 3 contributions
northwood uk
Aug 30, 2005
13/17 found this review helpful

after reading some of the reviews i felt i had to put forward our feelings regarding this resort
some of the rooms are in need of upgrading but sandals have a revolving refurbishment programme which is acheiving the desired results.people should beaware that there is a large expansion of the resort currently under away that will provide another 198 rooms and 3 resteraunts which should be complete december 2006.
we found the staff to be most helpful & friendly, it is amazing what please and thank you can achieve.
the resteraunts offer varied menus which cater for most tastes and the food is of a good standard
the beach is a public area so expect the local traders to approach but once again a polite no thank you and they will leave you alone although there are some very interesting people to be met !!
all in all we had a very enjoyable stay and would return one day.

  • Date of stay August 2005
  • Member since March 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $750 (year-round)
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