We went to Sandals May 1-8, 2004. This was our 1st time out of the US, thus, first time to see the Carib/West Indies. We chose an all-inclusive as we weren't sure what to expect, and not comfortable driving in search of food each day. Due to the sale, we were able to afford 7 days to celebrate our 11th ann'y and get to live on an island for a week!
The grounds are beautiful! They have every type of palm and tropical plant and it's LUSH! You feel as though you're walking thru a huge garden. You don't notice the hotel rooms/bungalows--you're on a tropical path! One day, we even took time to explore the entire grounds so we could photograph a lot of the plants and blooms. No one bothers you. You can walk about, like you own the place, do some exploring or find your place at one of the pools or on the beach.
While we were there, we found out the place was @ 95% capacity. You'd NEVER have known! We easily had a spot @ the closest pool to our room (#820--an excellent view!) @ any given time! The beach, you had more luck early getting a favored spot, but we never found a lack of lounge chairs. At times it was more full than others, but we usually went down early (9-ish) so we weren't in the blazing sun mid-day, anyway.
I don't know what the one reviewer was talking about when he cursed the beer caps in the sand? While we were there, and others have mentioned, the beach was well-kept. Even in front of the other hotels/resorts nearby. It must have been someone else using the beach, as the beers @ Sandals are draft, anyway.
As for other general complaints I've read about slow service or the place being rundown, I'd say we Americans/Europeans need to remember we are no longer on "our" soil. This is an island where electricity is a commodity. Cars, large houses, even more than 1 pair of shoes is a luxury! Yes, I suppose Sandals, Antigua is not a 5 Star like in NY or London (I can only imagine, never been to one), but on this island, I believe they are trying. The Antiguans have no need to be in a hurry like those of us from large industrialized countries: things will get done in due time. While you're there, you should adopt their lifestyle--you're on VACATION! We decided to quite fighting it and joined in--we had a relaxing, slow-paced vacation! Just what we wanted! Sure, it's weird @ dinner not to get water just as you sit down, but it WILL arrive. Just give it time! (If you're absolutely parched, the main bar is central to the restaurants; just take a few steps and get a beverage yourself.)
Like another reviewer mentioned, the food does get alittle boring if you're there for 4 days or more. The menus stay the same. Breakfast offers the biggest variety. We ate @ the main restaurant, Bayside, most often as it had a more varied type of food. The snack shack was a lifesaver, too, as it was nice to get a burger and fries midweek after eating the "banquet-style" food each night. The really cool thing about food there was that you never over ate. The portions are smaller, so you can enjoy an appetizer, soup...all the way to dessert. You are fed, just not overstuffed like in the US. You can still wear your bikini, even by the end of your trip!
We took 2 tours off the Sandals grounds, but arranged them thru Sandals (as is recommended). Take the 4 hour taxi ride around 1/2 the island. It's WELL worth it ($50/per). You learn about the country, ways of life, and even get to see Eric Clapton's house (didn't know he had 1 there)! It's very informative.
We also took the Excellence boat trip to Barbuda. (Eli's tour was recommended by many reviewers, but he went on vacation the month of May.) Excellence was awesome! Cool to see a mostly uninhabited island. They fed us a great meal on the boat: steak, chicken or fish. The staff was very friendly and loads of fun!
All in all, we had a GREAT stay. I can't really say it's overpriced when 2 people have 3 meals, liquor, and tips included each day. Plus, the fact that you're on a beautiful island, and you can snorkel, hobiecat, or just lounge--whatever you want to do--it's all included! The buildings aren't brand new, but the grounds and surroundings keep your mind full of beauty and relaxation. Think of it as your own casual beach hut/room for a few days AND ENJOY!
PS: The airport is small, so give yourself plenty of time to get checked-in and thru customs. Wear shorts as it is open-air-- there are only fans, no a/c. Think of it as part of the adventure! [If I can answer any other questions for you please email me. I read tons of TripAdvisor notes before we went!]


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