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Sandals Grande Antigua Resort & Spa: Traveler Reviews


Sandals Grande Antigua Resort & Spa
P O BOX 147 | Dickenson Bay, St. John's, Antigua
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Traveler Reviews

73% Recommend
4.0 of 5 stars 1,148 reviews
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A great first trip to the Caribbean

Sandals Grande Antigua Resort & Spa

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4 of 5 stars
A TripAdvisor Member
Cornelius (Charlotte), NC
Jun 8, 2004
15/16 found this review helpful

We went to Sandals May 1-8, 2004. This was our 1st time out of the US, thus, first time to see the Carib/West Indies. We chose an all-inclusive as we weren't sure what to expect, and not comfortable driving in search of food each day. Due to the sale, we were able to afford 7 days to celebrate our 11th ann'y and get to live on an island for a week!
The grounds are beautiful! They have every type of palm and tropical plant and it's LUSH! You feel as though you're walking thru a huge garden. You don't notice the hotel rooms/bungalows--you're on a tropical path! One day, we even took time to explore the entire grounds so we could photograph a lot of the plants and blooms. No one bothers you. You can walk about, like you own the place, do some exploring or find your place at one of the pools or on the beach.
While we were there, we found out the place was @ 95% capacity. You'd NEVER have known! We easily had a spot @ the closest pool to our room (#820--an excellent view!) @ any given time! The beach, you had more luck early getting a favored spot, but we never found a lack of lounge chairs. At times it was more full than others, but we usually went down early (9-ish) so we weren't in the blazing sun mid-day, anyway.
I don't know what the one reviewer was talking about when he cursed the beer caps in the sand? While we were there, and others have mentioned, the beach was well-kept. Even in front of the other hotels/resorts nearby. It must have been someone else using the beach, as the beers @ Sandals are draft, anyway.
As for other general complaints I've read about slow service or the place being rundown, I'd say we Americans/Europeans need to remember we are no longer on "our" soil. This is an island where electricity is a commodity. Cars, large houses, even more than 1 pair of shoes is a luxury! Yes, I suppose Sandals, Antigua is not a 5 Star like in NY or London (I can only imagine, never been to one), but on this island, I believe they are trying. The Antiguans have no need to be in a hurry like those of us from large industrialized countries: things will get done in due time. While you're there, you should adopt their lifestyle--you're on VACATION! We decided to quite fighting it and joined in--we had a relaxing, slow-paced vacation! Just what we wanted! Sure, it's weird @ dinner not to get water just as you sit down, but it WILL arrive. Just give it time! (If you're absolutely parched, the main bar is central to the restaurants; just take a few steps and get a beverage yourself.)
Like another reviewer mentioned, the food does get alittle boring if you're there for 4 days or more. The menus stay the same. Breakfast offers the biggest variety. We ate @ the main restaurant, Bayside, most often as it had a more varied type of food. The snack shack was a lifesaver, too, as it was nice to get a burger and fries midweek after eating the "banquet-style" food each night. The really cool thing about food there was that you never over ate. The portions are smaller, so you can enjoy an appetizer, soup...all the way to dessert. You are fed, just not overstuffed like in the US. You can still wear your bikini, even by the end of your trip!
We took 2 tours off the Sandals grounds, but arranged them thru Sandals (as is recommended). Take the 4 hour taxi ride around 1/2 the island. It's WELL worth it ($50/per). You learn about the country, ways of life, and even get to see Eric Clapton's house (didn't know he had 1 there)! It's very informative.
We also took the Excellence boat trip to Barbuda. (Eli's tour was recommended by many reviewers, but he went on vacation the month of May.) Excellence was awesome! Cool to see a mostly uninhabited island. They fed us a great meal on the boat: steak, chicken or fish. The staff was very friendly and loads of fun!
All in all, we had a GREAT stay. I can't really say it's overpriced when 2 people have 3 meals, liquor, and tips included each day. Plus, the fact that you're on a beautiful island, and you can snorkel, hobiecat, or just lounge--whatever you want to do--it's all included! The buildings aren't brand new, but the grounds and surroundings keep your mind full of beauty and relaxation. Think of it as your own casual beach hut/room for a few days AND ENJOY!
PS: The airport is small, so give yourself plenty of time to get checked-in and thru customs. Wear shorts as it is open-air-- there are only fans, no a/c. Think of it as part of the adventure! [If I can answer any other questions for you please email me. I read tons of TripAdvisor notes before we went!]


  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2004
  • Member since March 20, 2004
  • I recommend this hotel for An amazing honeymoon, Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $750 (year-round)
It was Brilliant!

Sandals Grande Antigua Resort & Spa

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5 of 5 stars
A TripAdvisor Member
Cleveland, OH
Jun 1, 2004
5/5 found this review helpful

My husband and I honeymooned at the Sandals Resort on Antigua. During the months leading up to the trip, I frequently checked in for new reviews to be posted in hopes that there would be more "good" than "bad."

In the end, we had a fabulous honeymoon. We were there 5/23-5/29 of 2004. It rained the first day, but the weather was gorgeous for the remainder of the trip.

One suggestion before booking this resort---I would not stay for more than a week. There are only five restaurants to choose from, and you may get tired of the choices. Our favorite was the Italian restaurant--IL Palio. It was excellent!! Another tip...go to the Japanese restaurant early on! You'll meet other couples...we did and had a blast!

My husband I agree that the only bad thing about Sandals Antigua is ALL THE COMPLAINING. Maybe we lucked out...?? But we heard people complaining all day long by the poolside and it was tiresome.

The staff at the resort were super friendly, too. I honestly don't get some of the complaints on this board. (My husband thinks only the "cheap" people were complaining).

We plan to go back in 20 or 30 years (Lord willing!) to have our second honeymoon.


This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Sandal's Sucked!!!!!!

Sandals Grande Antigua Resort & Spa

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1 of 5 stars
A TripAdvisor Member
Edgewater, New Jersey
May 31, 2004
12/16 found this review helpful

After 23 years of Naval Service I was looking for a restful vacation with my wife who works as a lawyer. We work hard for the money and just wanted a rest and some time away from long hours and the New York way of life. What we got was something more to the tune of what should not be done at a resort and how not to treat people who pay the big bucks for a 5 Star Resort. We looked at the reputation of the Sandals Resort and the advise of our travel agent, but based on our trip, the reputation and what out travel agent told us, were way off by a lot!!! There was Construction and Demolition of 4 building right next to our room, loud bands at night, poor service at meals, no refrigerator in the room. Cats running around begging for food and fornicating while we were eating, dress slacks had to be worn in some restaurants even when the weather was extremely hot, mosquito as dinner guest feeding on us while we eat. No ATM, no computer service to speak of and a place that was in need of a lot maintenance which went on while we were there!!!! Worst dive gear I have ever seen and I have been diving for 20 plus years. Resort personnel just not caring at all with the complaints that we made. We did manage to speck to Joseph Kelly Resort manager who stated he would look into these problems. I will not hold my breath on that and will never use the Sandals chain ever again, a rip off of peoples hard earned money. By the way, just to let Sandals know we have pictures and video, you will hear from us very soon!

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Average price*: $750 (year-round)
Tired - and the rest!

Sandals Grande Antigua Resort & Spa

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1 of 5 stars
A TripAdvisor Member
Cambridge U.K.
May 24, 2004
14/16 found this review helpful

We stayed here with our friends in February. We chose Sandles because all of us work very hard and can only take one holiday a year so we like to push the boat out. Unfortunately we believed all the hype about ultimate luxury.

We had booked an upgraded room with a pool view and to be fair that is what we got - however I dread to think what the basic rooms are like. Ours was filthy - grime not grout between the tiles on the floor and thick dust on the furniture. The bathroom was worse - more like one of those old fashioned Butlins type bathrooms of the 1960's. Tiles cracked and the bath so old the enamel was worn off. There were also cracked and broken tiles in the jacuzzi and swimming pool and the pool attendant's idea of cleaning the pool area involved taking a bucketful of water out of the pool, swabbing the tiles and then sweeping the dirty water back into the swimming pool, no wonder there was a thick rim of algae around the edge.

Food was O.K. first night in the main restaurant - not a great deal of choice but adequate. Then we found same menu throughout our stay as they only change the menu every 10 days - 4 choices for main course - 1 of them fish which I don't eat so had three dishes to choose from throughout our stay. Speciality Restaurants? The Italian was O.K. if you could get booked in - the others don't bother.

All I can say is that all the guests who have given this resort rave reviews have never experienced a proper 5 star hotel. I have never been to a 5 star hotel which doesn't offer waiter service in the bar - or at least room service in all rooms -you queue up and get your own drinks from the soaking wet bar - they don't even give you a paper mat so everyone gets drips on their clothes. Don't expect to sit down with a nice drink in the evening and watch the show - there are only enough seats and tables for about a quarter of the guests. In fact unless you are in the bar very early indeed don't expect to be able to sit down with your drink at all!

This resort is over-hyped, over-priced and disappointing to say the least - we hired a car and went to have a look at Blue Waters which is another close by resort. The difference was amazing and when we looked at the tarrif we were really upset to see that it was cheaper than Sandles - oh! if only we had gone there - the place was spotless, beautifully maintained and an absolute paradise compared to rip off Sandles.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Loved Sandals Antigua

Sandals Grande Antigua Resort & Spa

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5 of 5 stars
A TripAdvisor Member
Fishers, IN
May 17, 2004
6/6 found this review helpful

We just returned from our Weddingmoon April 22 - May 2, 2004. We cannot wait to return to this property. We had also read some bad reviews and were a little nervous about our selection. However, as soon as we checked in we knew we had made an excellent choice. The grounds were absolutely beautiful it smelled wonderful because of all the flowers. The food was good, large portions and a large selection. It is not gourmet dining but neither one of us lost any weight on this trip. The wedding was incredible and the wedding coordinators were excellent. The only thing we wish that had been different was that the main pool does not overlook the beach. There are so many positive things to say about this resort and its staff. Can't wait to return.

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