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Sandals Grande Antigua Resort & Spa: Traveler Reviews


Sandals Grande Antigua Resort & Spa
P O BOX 147 | Dickenson Bay, St. John's, Antigua
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Traveler Reviews

73% Recommend
4.0 of 5 stars 1,147 reviews
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Sandals Grande Antigua Resort & Spa

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4 of 5 stars
mgstlucia 1 contribution
Amesbury
Sep 27, 2008 | Trip type: Couples
5/5 found this review helpful

We went to SAT to celebrate our 25th anniversary. We booked our trip through Dream Makers Vacation Services. They were great!

Flight

The flight from Boston to San Juan and then to Antigua went without a hitch. Immigration and Custom in Antigua wasn’t bad, but we were the first plan to arrive. After getting our bags we went outside where a van was waiting for us and 2 other couples. They were both on their honeymoon. We were celebrating our 25 anniversary. It is about a 15 min drive to SAT.

We were welcomed with cold towels, champagne and snacks.

Room

We booked the Venetian Suite and were upgraded to the St. Tropez Suite (Thank You Amy) on the 5th floor. The room was a little bigger than the Venetian. It was beautiful. It had two sinks, a huge shower with bench and a rain shower fixture. It also had a jazzuci tub. The balcony was very small compared to other Sandals but sufficient. It overlooked the pool and the ocean. You could see the sunset every night. This was the first time we had concierge service and it was great. No problem getting our room made up or turn down service. They even left us a little cake on our 25th anniversary. There are two buttons by the door. One says ‘make up room’, the other ‘do not disturb’. When we left in the morning, we pushed the ‘make up room’ button. The bed was a little soft and creaky. We have a firm foam mattress at home, so we were not used to it. The sheets were heavenly. Even with a sunburn, they were soft. Plenty of pillows and they were very soft. We brought a laptop and the internet was very very fast. No problems at all.

Restaurants

Overall the food was just OK. The food at Whitehouse, St. Lucia Grande and Montego Bay was far superior.

We didn’t make reservations until the second day third day we were there. We couldn’t get into Kimonos, but went to the Sushi Bar EVERY night. My husband loves sushi, so if we didn’t make it before dinner, we would go after. I tried different things and it was very good.

Mario’s was OK. They didn’t have the braciole that I wanted, so I had chicken alfredo. We had reservations there 2 nights later but did not go back. The breakfast buffet was good every morning. We also had a lunch buffet here which was OK.

OK Corral. I had fajitas, they were OK. My husband had steak, he said it was good.

Barefoot By the Sea – dinner was terrible. We both order the steak. I asked for med and my husband asked for his rare. They were both well done. Lunch here was good but the hamburgers were dry.

Cricketers Pub – after eating sushi that night, I wasn’t really hungry, so I just order the nachos which had spicy beef and cheese. They were awful. I ate about 3 of them. I don’t remember what my husband got..I think it was steak. It was OK.

Eleanor’s – They had lobster tail on the menu and I thought ‘finally, something good’. Well they had the beach party that night which was right outside Eleanor’s and they substituted the lobster tail for crab legs. We both had rib-eye and I asked for it med-rare. It was just the way I liked it. We also had Conch Salad which was very tough, not like what you get at the little stands in the Bahamas. My husband had the pea soup and said it was excellent. This was probably the best meal I had.

SSG dinner – Beef and shrimp. Again it was OK. The shrimp (1 piece) was fried with a batter, but it doesn’t taste like the shrimp we get in the northeast. The beef was good. I don’t remember what we had for an appetizer or dessert but I ate it all…lol. It was very long. We were sitting in the dining room for about 2 ½ hours. They had a band and wanted people to dance. We met Chinzia (from Italy) who was the manager of the MV. When we met her at cocktail hour, we introduced ourselves and she rattled off our room number. We couldn’t believe it. She was awesome. We saw her several other times around the resort and she always asked how things were and if we were enjoying ourselves – of course! We also had met a couple from England at the cocktail party – Barry and Sue – they also sat at our table and had lots of great laughs. We ran into them quite a bit on the resort always smiling and quick with a joke or two.

The pizzeria outside Mario’s – it was good. We waited maybe ½ hr for a pizza at about 1:30pm.

Bayside – We ate here when they had the International Buffet. There were a ton of choices. I usually don’t like buffet for dinner, but it was pretty good.

At first I didn’t like the thought of the reservations system, but you show up at the restaurant and you are seated. They only down side is that you are done with dinner in an hour or less. They had shows in the CV and a band outside Mario’s, but we never made it pass 9:30pm

Weather

It was very humid the day we arrived and the next day, but we just stayed in the pool and the ocean all day. The next 4 days we had a nice breeze. One day is was cloudy all day, but it was a nice relief from the sun.

Pool/Ocean

The pool is absolutely gorgeous. We are usually beach people but there was not a lot of shade there and not many huts. I’m not willing to get up at 6am to get a hut. Most days, all the chairs at the pool with umbrellas were taken. We meet a great couple from Austria and they saved us 2 chairs the last 3 days we were there, so that was great. Every day we went to the ocean 2-3 times a day. My husband snorkeled and collected shells. We walked the beach most every day except the days I was feeling good.

We stayed at the pool every day until at least 6 or 7.

Security

You don’t have to worry about anyone coming on the property who doesn’t belong. The security guards are right there. One day, there were some cruise ship people on the beach (I think) and 2 girls wandered over and she came out of nowhere and told them to go back. When we went on a tour, they checked our ids when we went back on the property. If you just go to the ocean to swim, no need to bring your Sandals Membership card, but if you go on a tour or stay on the beach for a long time, you will need it.

People/Service

We met a lot of great people at the pool. Peter and Angelika from Austria. They were very interesting. Sherry and Rob from the Chris and Cheryl board (Vacationgirl), who was emailed beforehand. We hung out a few times at the pool bar because they came on Friday and we left on Tuesday and the couples from the van on the way over from the airport.

There were a lot of honeymoons there. We are in our late 40’s and we were the minority there, but it was OK. Everyone was friendly.

The service and the Antiguan workers were great. Everyone said hello and no problem getting drinks at any bar. There were 2 students studying hotel management doing their internship there from the Netherlands. They were very nice and quick to serve you.

If you treat them nice and talk to them, they were reciprocate.

Tours

We went on Eli’s Eco Tour. It was very good. It was $90/pp if you booked online. This was not offered as a Sandals tour that we know of. They pick you up right at the beach in front of the MV in a boat. The water was very rough but it was fun going over the waves. They show you a lot of the coast line and then on to Bird Island. You can hike to the top, maybe a 10 min walk and not too hard. At the top, you can see the Caribbean Sea on one side and the Atlantic Ocean on the other. It was very cool.

We had lunch on the boat, bbq chicken, pasta salad, salad, dessert, soda and water.

Then you go to Devil’s Bridge. We got out and swam over. You need water shoes for this. We then climbed through a cave and to the top of the bridge, walked over the bridge and climbed down. It wasn’t bad. I was really concerned about going through a cave, but nothing to worry about.

We then went snorkeling. One group goes out very far and another hangs back. The snorkeling was good.

They serve a local rum punch recipe on the way back. I didn’t drink, but had a sip on my husband’s. It was pretty good.

Overall, it was an awesome vacation and we will definately go back.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 12, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Girlfriend getaway, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $769 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
We loved it. It was all we expected and more!

Sandals Grande Antigua Resort & Spa

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5 of 5 stars
Marie925 7 contributions
Charleston, SC
Sep 22, 2008 | Trip type: Couples
6/9 found this review helpful

It was awesome. The facilities were terrific. The best place to eat was Mario's. We were highly disappointed with Kimonos though. The one thing I didn't like were the peddlers on the beach. But Sandals can not control that since the beachs are public. Before we went we read alot of negative reviews and we were worried, but in the end we were completely happy with our honeymoon.

  • Liked — That it was all inclusive and there was so much to do at one resort.
  • Disliked — No nightclub or dance club
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 22, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $769 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
It's not as bad as they say, I'd return in a heartbeat!

Sandals Grande Antigua Resort & Spa

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4 of 5 stars
nikbag 11 contributions
PA
Sep 21, 2008 | Trip type: Couples
3/3 found this review helpful

We just returned from our honeymoon in Antigua and after reading mixed reviews I have to disagree and say it was wonderful. We had many bumps along the way, arriving at the airport at 5 AM to be told your flight has been cancelled "but we can get you there late tonight or tomorrow". Don't fly American Airlines! We drove thru 3 states and 3 countries through storms and paid AGAIN for transfer flights to get to Antigua in time for our scheduled vacation! Well worth it. We were taken care of from the time we got off the plane to the time we left.
We stayed in a rondoval on the beach with butler service. The room was beautiful, the bathroom could use updating. The butlers constantly surprise you, from reserving the best spot on the beach complete with towels, pillows, flowers and drinks to leaving a late nite snack of wine, cheese and crackers by your bed. Kori and Kevin made all our dinner reservations and even decorated a special table for us at dinner! Sometimes I felt we received much better treatment than others once we gave our room number (you have to give it out every time you eat or do anything). Of course I liked it, but it was still strange.
The restaurants are hit or miss. We enjoyed Kimono's and hit the sushi bar almost every nite it was open. Ask for the shrimp salad roll - it's a chef special. Mahi on the hibachi rocks! Barefoot by the Beach was another favorite. I got to enjoy many vegetarian dishes, which I didn't expect. Mario's has good pizza. We didn't care for Eleanors but it was fun to try 'conch'.
The excursions at Sandals are outrageously overly priced. $200 per person to ride atvs on the beach? Did it in Cancun for $60. We went deep sea fishing for a fair price of $175pp - had a blast! Snorkeling was fun, when the jellyfish sting it's not bad at all. But do remember to remove your jewelry, we saw someone get nipped in the hand by a barracuda.
The beach party on Monday was a lot of fun - good food, music and entertainment. I wish we had made it to the pirate/rum party on Thursday - that got rave reviews at the hotel from other couples. I saw the best steel band ever at Shirley Heights (Every Sunday).
I like the vendors on the beach, I felt they had nicer jewelry at better prices than in town. Great for anklets as gifts.
Bring your own stuff, unless you want to pay $27 for a disposable underwater camera at the sandals store. And you are charged to ride the hotel buses leaving the resort into town each day.
The spa was awesome, had great massages but again way over priced.
The big pool bar? Forget it, bring your in-room stock. Sometimes it took us 20 minutes to get a drink! I understand the people are laid back and all, but I paid to get drunk!
The beaches and hotel grounds are both phenonmenal. Beautiful! Watch out for the tarantula's at night. I highly recommend the butler service. Make sure to try a "miami vice" drink and their local beer Wadadli. Don't be surprised when you see all the horses, goats and cows tied to tree's in random fields next to the road. The goat cheese and butter was the creamiest I've ever tasted! I'm very happy to have picked such a beautiful little island with nice people, great music and fantastic food that I can return to for a second honeymoon!

  • Liked — The grounds and beaches
  • Disliked — The prices of most of the excursions
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 04, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway
  • I do not recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $769 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Shame they have spoilt this piece of paradise....

Sandals Grande Antigua Resort & Spa

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2 of 5 stars
AngelFishLush 38 contributions
Kettering, England
Sep 21, 2008 | Trip type: Couples
4/13 found this review helpful

This was our second trip to Sandals Antigua and we didnt enjoy it as much as first time 3 years ago. The resort has since opened its new Mediterranean Village and now holds many 100's more guests which has kind of ruined the resort. Sandals Antigua has now lost its Caribbean charm and appeal, its now just a big hotel full of loud and rather rude Americans! Dont get me wrong I like the folks from the USA however some do spoil things for the rest, like the group who decided to throw their wet towels on our sunbeds and steel our umbrella while we were at lunch! Charming! Speaking of sunbeds, the worst thing about this hotel now is the fact of having to get up a 5AM to get your towels on a decent sunbed!!!! Concierge reserve all the best beds with towels for its 5star guests and those of us who dont have that luxury are left with lying on the grass if you dont set your alarm early. A system needs to be enforced to sort this problem out which when we approached the staff about, were just not interested.
On a more positive note the service in the restaurants was pretty good and the food selections OK. We were upgraded to a Rhondoval upon arrival which was good, to be honest would rather have been in one of those than the new "monster" med village!
Would we go back... probably not. There are other places in the Caribbean which have more charm and charactor than what this hotel has now become.

  • Liked — Great beach and choice of restaurants
  • Disliked — Getting up at 5am to get a sunbed! Crazy
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 23, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Great pool scene
  • I do not recommend this hotel for Young singles, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $769 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Cannot wait to get back

Sandals Grande Antigua Resort & Spa

Save Review
5 of 5 stars
Frank1412 1 contribution
North of Scotland
Sep 20, 2008 | Trip type: Couples
4/7 found this review helpful

They say Antigua has a beach for every day of the year.Well I think it would take several years to vist every beach as you would not want to leave sandals Antigua Grande for to long.I have stayed at other Sandals resorts but this one is by far the best.The staff are helpful with out be obtrusive.The food was fantastic.The beach was clean watersports were great.I just cannot wait to go back.I have already looked into booking for next year.

  • Liked — Everything
  • Disliked — Nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 20, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $769 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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