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Sandals Grande Antigua Resort & Spa: Traveler Reviews


Sandals Grande Antigua Resort & Spa
P O BOX 147 | Dickenson Bay, St. John's, Antigua
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Traveler Reviews

73% Recommend
4.0 of 5 stars 1,149 reviews
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[ Date ] [ Rating ]
An enjoyable honeymoon

Sandals Grande Antigua Resort & Spa

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4 of 5 stars
mr_nice_doc 11 contributions
Middletown, CT
Dec 1, 2007 | Trip type: Couples
9/10 found this review helpful

My wife and I stayed at the resort from 11/18 to 11/28/2007 for our honeymoon and had a great time! Given a 10-day stay we have a lot to comment on, so I'll try to break it down by subject.

ARRIVING/DEPARTING: Expect to bring A LOT of patience when dealing with any airport in the caribbean, but V.C. Bird seems to be a special case. Basically, it was the worst part of the trip (not Sandals fault)...you'll need your elbows at the baggage claim and don't be shy about resisting the advances of the red caps as they're quite aggressive (Plus they charge you 1 USD per bag to bring your luggage about 20 feet). Gate agents are friendly and do their best in hard circumstances. Tranfers to/from the resort are done by taxi and are timely. Remember, there is a $20 embarkation tax (per person) when you leave; something I didn't know before hand (not sure what would happen if you couldn't pay).

ROOM: We stayed in a 1-bedroom penthouse suite on the 6th floor on the MV side (room 7603) and LOVED it. Certainly more than enough room; drawers and cubbies everywhere. Both flat-screen TV's worked well through-out our stay, with some brief interruption in satellite feed (happens even in the states). There was a wet bar and plenty of juice, water and alcohol (the local beer is pretty awful) restocked daily. If you catch the guy who restocks you, he's very friendly and will make changes per your request (i.e. more pineapple juice, less Wadadli beer).

We had a butler/room service level room and that really made a difference (Desmond was excellent). We weren't very demanding of them (Nabia always seemed to be on when we were just relaxing), but they always had our breakfast in our room on time and were accommodating with our few requests. Perhaps their greatest benefit was streamlining reservations and tours; they could get you into about anywhere given a day's notice. It was about the only way to get a cabana at the pool. They're not intrusive either; you're given a cell phone on arrival to contact them when needed. They check in on you once or twice during the day so you have plenty of privacy.

Bathrooms are spacious (double vanity) and very clean. Shower is strong and there is a marble bench built in. One gripe is that there is a small window in the shower and toilet that can't be closed or covered, so a moderate amount of light enters the bedroom at night. Not enough to keep you awake, but if you need total darkness, you'll need to be creative. We never noticed bugs or roaches in our room or in the hall.

GROUNDS/FACILITIES: Generally well maintained. The gardens on the CV side are wonderful and lush, giving the secluded pools/whirlpools on that side an intimate feel. MV side seemed a bit more like a big hotel. Pool tables could use some work on both sides. Public bathrooms are very clean. The beach is very calm (I was hoping for more waves :-P ) and the cleanest I've ever seen; seats available with little searching. The pool on the MV side was PACKED by around 9:30 or 10 most days, so we didn't spend much time there. There is still a little bit of construction going on around the MV plaza (minor things i.e. tile repair etc.). Also every few days or so they go around spraying the grounds with smoke to kill mosquitos.

DINING: Tended to be good. Mario's seemed to be a bit less impressive and inconsistent (my wife loathed that restaurant). The other places were pretty good actually. The sushi bar was by far our favorite, led by Danny who did a great job mixing caribbean touches to asian dishes; we ruined more than one dinner by getting appetizers there (spicy tuna roll and black shrimp nagiri were our favorite). Room service tended to be busy, but prompt when you got through. Bartenders are friendly and open minded (Andy in the sushi bar was great)

ENTERTAINMENT: Mostly located on the CV side. All tours leave from that side as well; something I hope Sandals changes soon. Music tended to be sort of typical resort fair, nothing too out of the box (i.e. Bob marley). I was hoping for more authentic music and less "pop reggae" but it's a mega-resort :-).

Overall, it was a good experience and I would recommend it to others. Mosquitos numerous and aggresive (never had a bite on my finger before) but a bit of Deep Woods OFF will do. Staff was quite friendly and helpful. Once sandals fleshes out the MV side (wireless internet would be cool) and makes meals a bit more consistent, it'll be an even better place to visit. Enjoy!

  • Liked — Butler service, wonderful room on MV side
  • Disliked — inconsistent food, most action on the CV side
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2007
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 10, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $750 (year-round)
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Sandals Grande Antigua Resort & Spa

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4 of 5 stars
deedee5 1 contribution
Pennsylvania
Nov 30, 2007
3/4 found this review helpful

The grounds are absolutely beautiful. But, what they neglect to tell you is it is hard to get dinner reservations for the restaurants and at least one of the restaurants is closed one night a week. You cannot
make reservations until 2 days in advance...so, basically, you are constantly going the the reservations woman every 2 days to make dinner reservations. We were supposed to have concierge service to book all the dinners and could not get a hold of anyone..If you made a phone call to the front desk, good luck if anyone even picked up..
we were not even allowed to have room service and paid a bundle for a honeymoon.only the top shelf rooms with butlers were allowed room service...on the website it says theme nights...there were no theme nights..the main bar shuts down at 11pm and after that the resort is dark and quiet..if you just want to relax..this is the place..you want
some fun at night-this is not the place..casinos are near by to visit..KIngs Casino is the best one downtown..

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2007
  • Member since July 28, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Pet owners, Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $750 (year-round)
perfect honeymoon spot

Sandals Grande Antigua Resort & Spa

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4 of 5 stars
4tripsayear 47 contributions
Elizabethtown, PA
Nov 30, 2007 | Trip type: Couples
1/3 found this review helpful

My wife and I traveled to Sandals for our Honeymoon. This was nearly the perfect Honeymoon. Sandals does a wonderful job of making you feel pampered. At times it felt like we were the only couple on the resort. The resort is absolutely beautiful. There are colorful gardens and blooming flowers everywhere.

THE FOOD - I have heard that all inclusive resorts like Sandals have just ok food, but after our experience at Sandals the food was absolutely wonderful. Every dish I ordered for dinner at the 9 or so different places to eat was delicious. They have an English pub which I order a fish dish which I did not care for but other than that everything was 4 or 5 star quality. The buffet style breakfast and lunch was even outstanding.

THE SERVICE - This was what impressed me the most. There were several times that my wife and I were walking through the various paths and we would see one of the sandals staff working, my wife would ask the employee how to get somewhere and the employee would happily drop what they were doing and escort us to our destination. WOW. The services at the dining establishments were wonderful. The bartenders were humorous and jolly. Our room service was wonderful; they visited our room twice a day and that was a nice touch. The only complaint was not receiving our complimentary bathroom package. At the end of the trip I had expressed at check out that they should sell shampoo in the gift store if they are not going to give the room’s complimentary stuff. The woman said that each room should be stocked with those items and she gave us a gift bag to take home with us. The very best thing was chief SUGAR at the Japanese restaurant. Very Very Very entertaining.

ACTIVITIES - Tones of things to do like snorkel, sail, swim, and play sports. I think we did a little of everything. I will say that the snorkeling that the resort offers for free is ok. They took us out in an area that there is not a lot to see and were loaded with jellyfish. I got stung several times and my wife hated the location. We paid for an extra trip to Cades reef and bay and that was awesome. Tones of tropical fish and the reef was beautiful. They gave us a little scooter thing called a "tiger shark" that reminded me of something out of a James Bond movie. Cades bay was suppose to have millions of star fish but 5 days before we got to the island hurricane dean messed some of that up. So keep that in mind when you book your trip, if its hurricane season even though they have a hurricane guarantee it could limit the things you do and see. We also went into the capital for a few hours to shop and sight see. That wasn't the greatest; the stores are mostly cheap crap that you can buy at any cheesy gift store. We did walk up to the cathedral which was very very cool, so that made the trip into town worth while.

NEGATIVE COMMENTS - My biggest compliant was the construction. If you plan to visit Sandals in Antigua within the next couple of years be prepared to deal with this unattractive and obtrusive problem. My wife and I were so excited to be in a peaceful paradise, full of relaxation and comfort. That gets killed the first morning when you wake up to jack hammers and bulldozers at 7:00 in the morning. If we were a couple that stayed in our room a lot this could have been a bigger problem. Another compliant was we ran out of hot water for 2 days in our shower. We called the front desk but the problem wasn't fixed right away like you would expect from a 4 or 5 star resorts.

  • Liked — The Service
  • Disliked — The Construction
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since November 30, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $750 (year-round)
must read if visiting antigua sandals !!!!!!!!!!!!!!!!!!!!!!!

Sandals Grande Antigua Resort & Spa

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4 of 5 stars
cooper2020 1 contribution
antigua sandals
Nov 29, 2007
2/2 found this review helpful

we recently went to sandals antigua for our honeymoon. we booked the honeymoon on line at sandals.com. we chose a room in the caribean village that looked nice online. when we arrived we were very dissappointed with the room. what the website looks like is not what we walked into. we had this picture of what it would be like and it was not even close. don't get me wrong we were in paraidse and it was nice but the room was not what we expected. we immdiate took a walk and came across the medaterianean village which is right next to the carabean village. it was 100% a different world.. we went to the front desk asked to move to the medaterrian village. three days later we got a room there ( they were booked) and it was amazing. we are defentily going back and can't wait. if you read this its worth the money. it was paradise. palms trees everywere. just make sure if you go you pick the Meditteranean Village to stay, it is definitley worth the money. If you are a smoker, we highly reccommend that you bring cigarettes with you, they only sell 1 brand in the store and they are about $9 per pack. also be prepared to wait at bars the antiguians are a very laid back people and a sence of urgency is not one of there strong points. everything in the gift shop such as tums, lotions, asprin ect... are very expensive so pack well. regardless of all that we pointed out this was the most amazing vaction we have ever taken and we plan on going back very soon.

have fun!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $750 (year-round)
Sandals Antigua "We Loved it"

Sandals Grande Antigua Resort & Spa

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4 of 5 stars
ConnecticutJennyg 2 contributions
Norwalk, Connecticut
Nov 28, 2007
10/10 found this review helpful

We have just returned from a weeks stay at the New Sandals Grande Antigua....The place is beautiful..no argument there. Like those before us we received a washcloth to freshen ourselves and a couple glasses of champagne while all the paperwork was put together......and your not going to believe this..we knew as ssg members we would be given an upgrade ...we had no idea that it would be 6 levels up!!!!!!! We hit Gold. we were in the new MV . We booked the CV side.....Honeymoon Gr Lux and we were given a room on the ground level...not sure what it was called but we enjoyed our patio...it was hugh compared to the very, very tiny balconies of those above us.. We had a jetted tub and a free standing shower, double sinks and a fully stocked bar and refegerator which they stopped by daily to replenish...always leaving Champagne and flowers on the bed and towels. hubby enjoyed the flat screen...thought not as good as the one at home. but nice to have while on vacation.anyway hubby loved the CV side because it was so lush and seclusive and I loved the MV side....just because :) I must admit that the MV side was a little boring at times...most of the entertainment took place on the CV side...they did have music from a live band playing every evening outside the Cricketeers club..so when there we just sat and listened and drank....not my idea of a fun evening...they had some newlywed games that was funny to watch...Musical hats & bingo on the CV side as well as limbo dancer who also put on a show using fire, there were professional local dancers and dance lessons...midnight seafood buffets & chocolate buffets which actually took place at 11 p.m.
The Beach was beautiful, just as I had remembered it from many years ago, snorkeling wasnt that great to us because we have done this on some of the most colorful reefs in the caribbean, but we still enjoyed it, the zero entry pool on the MV side was beautiful...but be WARNED you will have to get up at 6am in order to achieve your goal of getting a chair pool or beachside ESPECIALLY if you need one near some shade or an umbrella
we did the jet ski's as well as parasail loads of funnnnnnn
we took a trip to St. Johns and did some shopping......$19. us for a carton of cigarettes!!!! We bought some great gift items for both ourselves and family members...loads of fun
we want to thank our new friends Mike & Ida from Long Island as well as our West Coast, California buddies Don & Rose and the always friendly jim & jackie from Kent England you made this trip a trip to remember ! John & I look forwad to visiting you all in the new year as well as our next vacation all together in JAMAICA!!! Dunns River! I know they celebrate Thanksgiving LOL

Oh before I forget....every early evening...they fog the entire complex so try to be away from the area or indoors until it disapates..usually just a few minutes (photos to come in the next few days or so ) We have over 400!!!!!!!so I have to be selective.

try not to be inpatient....because you will need to be patient
the average wait time for your dinner after being seated and ordering is 1 hour and it doesnt matter whether you are at Marios, Barefoot by the sea or the Bayside...they just move slower on the island...maby its the heat ....dunno....there working...were being waited on.
We had breakfast at Marios our first morning and never went back...instead we ate at Bayside much nicer we thought to be outside overlooking the ocean with all its sounds. Marios did have a nice buffet lunch...dinner was a nightmare 2 hours...with long wait periods in between appetizers and our entree Yikes!

if you didnt hit the pool bar at the right time it could take a little while to get a drink...or was it because we were thirsty and sitting in the sun???? after a couple of days we setteled in and got on the slower pace of the island and
"everyting was good mun" The drink is th BBC .....bailys, banana's & coconut, pina colads, Banana darique (?) grasshopper, antigua smile and the house wine was ok we mostly drank pinot & merlo...ordered from the wine list twice because we wanted a better grade of wine...but it was ok....

the venders on the beach are social and polite never once did we have any issues or problems with ANYONE not taking no for an answer....they may forget that they have already asked you and hit you up again on there return trip from walking to the end of the beach and turning back around...no thank you still works!
Oh one last thing I wanted to clear up......both sides of the resort have roaches..we killed two in our room as well as a spider the size like I have never seen! we killed them and went on our way to continue to enjoy our stay...just be sure to shake out everything befor packing to come home and you;l have no worries.
you must expect some bugs as well as mosquito bites
it is the CARIBBEAN people!
feel free to contact me here on the boards or privately. I will do my best to answer your concerns & questions honestly & candidly.

  • Date of stay November 2007
  • Member since April 23, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $750 (year-round)
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