My family and I just got back from the Rex Halcyon in Antigua. This hotel is extremely run-down and in dire need of renovations. The only consolation is that the beach is beautiful. Front desk staff are extremely unfriendly and useless. They just want your money, that's all. They act more like disgruntled employees - not like courteous, eager to help staff. The nicest people are in housekeeping.
We went european and was so glad that we did. We ate at different places on the island, but it wasn't cheap. Our money went fast.
DO NOT drink the water at the hotel. It gave us diarrhea. Even the homemade fruit punch gave us diarrhea. Buy your own bottled water, but you'll have to drink it room temperature since the hotel doesn't provide a mini refrigerator. You have to pay a daily rate for one if you want one in your room. The AC was a joke. It only got cold after dark, but when the sun came up the room would get hot again. Even without you touching the AC.
Certain parts of the grounds always looked wet and smelled like raw sewage. Even when the sun was piping hot the grounds were still wet, so I guess that it is raw sewage. Entertainment was a joke. I got more entertainment watching television in my room. Folks, this hotel is going belly-up. I found out that the hotel was due to close on August 1st, but I guess that more money started rolling in so they postponed the date.
My advice to the staff is this: I understand that you may be a bit upset since there is so much uncertainty about the future of the hotel, but you still have to maintain a positive attitude towards your job. You never know, one of the guests may want to invest in the hotel or on the island and may be so impressed with your service that they may offer you a job. Come on guys, WE are the reason why you are still there. At least give us some courteous service. Even if you don't mean it, at least make us feel welcome to this crummy dump.
Thank God we had a car to get around and get away from the hotel. If we hadn't, then we would have really had a miserable time.


(4 votes)




