We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Dian Bay Resort & Spa and St. John's?

We'll send you updates with the latest deals, reviews and articles for Dian Bay Resort & Spa and St. John's each week.

  • Save Dian Bay Resort & Spa
  • E-mail this page
BOOK NOW!

Dian Bay Resort & Spa: Traveler Reviews


Dian Bay Resort & Spa
Dian Bay Beach | (Currently closed for renovations), St. John's, Antigua
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to Antigua

Traveler Reviews

60% Recommend
3.0 of 5 stars 88 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (88)
Friends getaway (0)
Solo travel (0)
[ Date ] [ Rating ]
Could do better....much better

Dian Bay Resort & Spa

Save Review
1 of 5 stars
A TripAdvisor Member
London, UK
Feb 1, 2006
8/13 found this review helpful

We have just returned from a very disappointing holiday at Dian Bay. The location could make Dian Bay a great hotel should they get the levels of service, food and appearance right.

The over-powering smell of raw sewerage when checking in and listening to other guests complaining about their rooms, the food etc etc did set alarm bells ringing as soon as we arrived.

The main problem however is that Dian Bay sells itself as a resort and spa where “the Euro-Caribbean cuisine combines the finest local produce with favorite international dishes.” The food is in fact appalling. The plates are hotter than the food; there is very little choice and no imagination from the chef at all. There must be some restriction on dollar value per head per meal as the cuts of meat are the cheapest and usually very little meat on the pile of bones served to you. Lunch consists of toasted sandwiches or pasta, the same filling or sauces day after day…. Not exactly finest local produce or even favourite international dishes. After two days the food was so bad that we changed from an all-inclusive rate to a room only basis. The bar on all the brochures says that it is open until midnight – very often they tried to close at 10:30 but were always closed by 11:00.

As a Spa you may reasonably expect the jacuzzi to be filled with water and working rather than empty and with exposed wires trailing around the floor. At a Spa you may also expect a little pampering, not here guests are expected to collect their own towels, sun bed cushions and then also to run up and down between the pools to the bar and back if a refreshing drink is needed.

This hotel is being marketed as 4 stars. (We booked basis this.) This is the star rating of the resort’s marketing company and if a general European star rating standards were applied then personally I think Dian Bay may just about make 2 stars. The lack of service, general rundown feel, smell of sewerage and diabolical food hardly add up to much more.

I would not go again to Dian Bay for a holiday but what makes me sad was the number of people who were also complaining to the management about the general standards at the resort (mainly catering or noisy rooms), and for those for whom it was their first time in Antigua, most said they had no intention of ever going back to what is a fantastic island. For that you need look no further than Dian Bay – it does Antigua no favours.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay January 2006
  • Member since February 01, 2006
  • I recommend this hotel for Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $202 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Dian Bay Resort

Dian Bay Resort & Spa

Save Review
5 of 5 stars
A TripAdvisor Member
London, England
Jan 30, 2006
3/3 found this review helpful

We have just returned from a fortnight's stay at Dian Bay.
Our friends who had never flown before thought it was paradise.
The hotel, food and staff were excellent. We really did arrive as guests and left as friends. The pools and small beach were great. We certainly will be returning to see Brian, the Manager, Bernard & Wayne, the chefs, Brenda, the barmaid, Ericson, Hastings, Leonard and all the other staff who looked after us and made our holiday great. Nothing was too much trouble. Would recommend this resort to anyone who wants to get away from everything.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $202 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
The Dia Dian Bay.......

Dian Bay Resort & Spa

Save Review
1 of 5 stars
Family1234 2 contributions
UK
Jan 28, 2006
6/14 found this review helpful

We have just returned from the Dian Bay, Antigua were we were supposed to stay for 10 days, we were booked on an all inclusive basis. The hotel rooms are basic, with air conditioning and a good view, the hotel is situated miles from anywere, there are no restaurants near by. The hotel has good staff but the manager is interesting, we complained about the food on our second day as the buffet style food was inedible, no fresh fruit, salad or veg available, and meat that needed a vet. On sunday morning we entered the dining room for our breakfast at 9am and there was no food available. Even the toaster wasn't working. We complained to the manager. We were asked to leave the hotel as he did not want people complaining. We checked out and enjoyed the rest or our holiday in a villa. We advise anybody who is travelling to this hotel not to go all inclusive, the hotel is obviously having problems with food it is inedible. We were extremely disappointed in the spa in the hotel as it was non existent. Antigua is fantastic place to visit. We had a great time when we relocated to better accomodation. Book at your peril.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay January 2006
  • Member since January 28, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $202 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
I lost my voice singing Louis Armstrong at the Bar of the Dian -

Dian Bay Resort & Spa

Save Review
4 of 5 stars
A TripAdvisor Member
London
Jan 26, 2006
8/9 found this review helpful

My husband Terry and myself (Ellen) arrived at the Dian on the 13th January ...weather not too great after a long flight. But from then on what a wonderful time we had. The hotel was one of the most staff friendly that I have ever been to. Jo El on reception was a great laugh ...Im still haunting him with tales of spiders and snakes...!! Brenda at the Bar ...you lovely lady...wayne and all the guys in the kitchen...absolutely fabulous.
the rooms were well adequate...loads of space around the pool...sometimes a bit tight on the beach ..but normally you got on. Even the gardeners were a right laugh...
0ne complaint...sorry Jo El but I have to do it....when you have to leave your room at 12.00 mid-day and you are not leaving the resort till 7.00pm and you are mid-tropical storm ...its a bit of a problem. I think that they need to sort a room out which is not just a hospitality room for a shower for half-an-hour but a room kind of library type where you can just sit without being battered by the wind and rain. Unfortunately the bar and reception and even the dining room are all open to the elements. So please take a brolly with you for the adventurous run to breakfast......forget the lippy and the hairspray girls!! Seriously though if thats the only compaint (Jo El!!) then it cant be bad ...Love to All you Guys there.xx Ellen. Ps. Wayne Im still trying to get back my voice from the sing song around the piano...fantastic night...!! Forgot and great value for money....!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay January 2006
  • Member since January 26, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $202 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Complain at your own Peril!

Dian Bay Resort & Spa

Save Review
2 of 5 stars
A TripAdvisor Member
Hampshire, England
Jan 25, 2006
2/8 found this review helpful

Just arrived back from a fantastic holiday in Antigua. It could of all been a lot worse though if we had stayed at our resort. We have no complaints about the resort itself, the place was beautiful and the staff were freindly and appoachable but from the first day that we arrived we noticed that the dining options were limited and not up to scratch at all. Nearly all meals were buffet (which is alright, we were told there was not fresh pineapple so we had tinned (although they were lots in the markets we saw) but the choice was either limited or repetitive. A number of guests made comments and some were asked to leave the hotel by the manager after asking to be put on bed/breakfast only and being told they could not. There was no lemon/lime behind the bar and generally the food was not up to standard (until later in week). On our own account we left the resort early and sought our own accomodation and found the rest of the island was fantastic, beautiful and the cuisine was wonderful and after everything with only four days left we made the right choice visiting Antigua as the people were very welcoming.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $202 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Travelers Who Viewed This Property Also Viewed
Location: St. John's, Antigua
$712*
Check Rates
Location: St. John's, Antigua
$285*
Check Rates
$750*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Dian Bay Resort & Spa? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Dian Bay Resort & Spa?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Dian Bay Resort & Spa Address

Dian Bay Beach | (Currently closed for renovations), St. John's, Antigua