My daughter and I just returned from a 1 week stay at this resort. The staff was courteous but it often took a few requests to get something done. It seems airline crews have booked many upstairs rooms for the next two months so if you have a first floor room, you can expect to be awakened both late at night and early in the morning by these crew members. I did not find this consistent with my vacation plans! Within 2 days we were able to move to an upstairs, ocean view room which was much better. The condition of the stairway and balcony led me to believe it was a room not used often. We were much happier there, though and could sleep and wake to our own schedule. The food was repetitive and usually cool, instead of hot. The service was slow but pleasant. The soups were outstanding each time we had them. Rumors flew that the property was closing for renovation, staff shared concerns about their future. Boats were broken, various advertised services and foods were not available but the pools were clean most days, the bay/sea was lovely, weather fantastic. The plumbing broke one day and there was little hot water most mornings. All in all, we relaxed but if we had short fuses they would have been lit! High point - nearby local restaurant "Mamma Pastas" Fantastic. Barbara/Heather from New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun