My first ever Tripadvisor review as i don't really do technology but the service my husband & I got from the lovely people at the Buccaneer Beach Club has to be recognised and shared.
Our welcome on arrival was just fantastic - friendly but also incredibly informative covering everything we needed to know about Buccaneer Bay and what was around.
If anything their web site undersells the quality of the rooms which were more spacious than we expected. The setting is lovely with a wonderful garden with helpful signs explaining about the many different types of Palm trees and birds.
So close to the fabulous beach that it made me smile when i read about all Sandals rooms being Ocean Front - Ocean view maybe but with binoculars ! We liked walking past Sandals etc but far preferred our own virtually desserted beach next door. Unlike Sandals WiFi is included at Buccaneer Beach Club
All of the staff - cleaners,front desk,the manager and security were just great - it really is "service with a smile" - but when they really shone was when we had a problem.
My husbands back gave out on him on the morning of our departure. Finding an emergency Physio in Antigua on a Saturday is no mean feat and we would have failed without the help of the young lady on reception & the manager. ( I am ashamed that i can not remember our helpers name but she knows who she is & will be used to us Europeans being unable to pronounce her name)
We had already been given our room until 2.00pm free of charge this was immediately extended until we had to leave for our flight.
We had a great time at Buccaneer Beach Club and thanks to their concern & prompt action it didnt end in disaster. The physio was great too.
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- Also Known As:
- Buccaneer Beach Club Hotel St. John`s
- Buccaneer Beach Club Antigua/Saint John Parish