I have been to this hotel last year and my visit this time definitely did not disappoint.
I received the same very personal welcome-the staff all acknowledged me as a repeat guest and check in was as comfortable and quick as I remembered it.
Travelling by myself,I might have been a little wary of drinking and eating by myself -but from the start of the day to the end,I could not have been made to feel more welcome.Benn on the beach always had a friendly word for me,and we had a chat on more than one occasion.Juney in the Pavilion bar is one of the biggest assets Carlisle Bay has-he has every skill that a bartender working in a 5 star hotel should have-he was courteous,quick,made the most fabulous cocktails-and never seemed rushed or too busy to have a chat with me.Every time I encountered any of the staff I was greeted so pleasantly and asked if I was having a nice time-particularly Leni took the time to see how I was getting on.The general manager is the absolute consummate professional-and very obviously cares about all of his guests and is certainly leading from the front-he has got a true 5 star hotel here and he should be very proud both of himself and all of his staff.
I had an ocean suite this time and it was huge! View amazing,amenities great,room service always prompt.A lovely touch to have a bottle of champagne to welcome me back.
I ate in both Indigo which has a great range on its menu and offered a great barbecue on Friday night-East which does Vietnamese/Japanese/Oriental food and was out of this world-and also took advantage of room service-eating supper while watching the waves-what can I say!
I will definitely be back.Carlisle Bay has everything I would want to find on my holiday-excellence in standards and amenities,a truly breathtaking location and true hospitality.True hospitality being service which is there when you want it but discreet when not required.I love Carlisle Bay for itself and while I would be wary of it ever becoming part of a "chain",I can see that any hotels which models itself on this hotel cannot go wrong!


(2 votes)





