My wife and I recently had our wedding at Cocobay Resort and had a fantastic experience. The front desk, wedding planner and room service staff members truly understand customer service! Upon our arrival, the resort manager greeted us personally, and for the next 9 days, knew our names--and those of our family members as well as our relationship (mother/aunt/brother...). The front desk attendants and wedding planner did the same and made us feel incredibly welcome and comfortable.

One of our family members had difficulty with airlines; the resort manager took us into his private office and made at least 100 calls on their behalf trying to locate them and to arrange flights. He truly went beyond what was required and certainly what was expected.

This resort positions itself as one where relaxation is paramount. Take them seriously! There are no phones, tv's, internet or means of connecting with the outside world from your room. If you need something from your room, you have to walk to the front desk and inform them. If you want a drink from the bar, you will have to walk to the bar.

Our one disappointment (and it was minor) was that the restaurant service staff was somewhat less-than-attentive. The maitre d' was wonderful and very cheerful; however, if you're expecting 5-star service (ie, water glass never going empty, plates immediately cleared...) you won't get it. If you are high-maintenance and need coddling, you will find this annoying. After a few days of "slowing down," we didn't mind though!

In all, we thoroughly enjoyed our wedding/honeymoon and would recommend this resort to all our friends. Just keep in mind that you aren't going to the Ritz Carlton and you'll be fine!

How can you complain about this hotel?! Having just returned from a 10 day honeymoon at Cocobay I am absolutely shocked that anyone found anything to complain about. We had the most magical honeymoon. We did not have a sea front cottage but ours had a stunning view over the bay, was cleaned beautifully daily. The staff were so happy and friendly whatever time of day or night. The weekly cocktail party was a great idea with the hilarious Calypso Joe playing with the guys playing maraccas. The pool was absolute heaven and a stunning beach just down the path with divine sea. We treated ourselves to a Couples' Massage one morning in the gorgeous Wellness Cottage which was heaven. Really, I cannot recommend this resort enough. We didn't want to leave and have already decided to go for our 5th anniversary. Ignore the negative comments - some people are never happy!

After reading quite a few not so good reviews before we went, my husband and I were not looking forward to going to Cocobay resort. What can I say - it was lovely. If you want a relaxing, get away from it all holiday then this is the place to be. An ideal honeymoon resort.

What can you not like about Cocobay? Individual private wooden accommodation with views to die for. Wake up in the morning and take in the Carribean sea.

We had no reason to complain about the staff being too laid back - what is there to rush for, you are not going anywhere. Take a leaf out of their book and chill out.

We would recommend the little bar between Cocobay and Jolly Harbour for a nice chilled bottle of wine and a lobster meal - very reasonably priced.

Take a walk along the beach behind Denis's bar - very romantic!

The only down side are the mosquitoes and sand flies but these are beyond your control. Take plenty of repelant and cream and you will be fine. A small price to pay!

All in all, a beautiful place. Take a book, go snorkelling or stay at the bar! Whatever you do, relax, chill out and enjoy. Thoroughly recommended.

We arrived at cocobay june 27th after the comments i had previously read we were very dubious, however we enjoyed cocobay immensley, the staff were brilliant very pleasant and helpful especially Phyllis and Monique Kerry in the reataurant was also very attentive The rooms were rustic but very clean and we didn,t encounter any creepy crawlies at all. The food was very good and varied (whoever said portions were small must be very greedy) Breakfast and lunch were selfservice so you can eat as much as you like I wasn,t to keen on the wine, but there was plenty of other drinks to compensate so this wasn,t a problem Entertainment was minimal on an evening but relaxing by the infinity pool was great total chill time The bar staff were a little slow and often wandered off, and yes bigger size glasses would have eased the situation There were numerous weddings whilst we were there and they were amazing Monique did a superb job with everyone Overall a brilliant stay will be back asap