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Cocobay Resort: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 285 reviews
285 Reviews
5.0 of 5 stars
134
4.0 of 5 stars
67
3.0 of 5 stars
25
2.0 of 5 stars
31
1.0 of 5 stars
28
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 37 hotels in Antigua
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  • Hotel class: 3 of 5
  • Rooms: 41
Description: Plantation style houses and pastel colored cottages with white sandy beaches and lots of privacy. This description is based on information provided by the hotel.
Address:
Valley Church
Antigua
Check Rates: $273 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Cocobay Resort

( 24-28 of 285 )
“Paradise without the luxury”

Cocobay Resort

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3 of 5 stars
London
May 11, 2008
9/11 found this review helpful

Having read a number of Tripadvisor reviews, coming to a conclusion about this resort before you visit is hard. To be honest, I had debated whether to change my resort booking for my first visit to the island as part of my honeymoon a number of times based on the number of negative reviews I had read of this place, but decided to take a chance.

The reviews tended to be split between the 5 out of 5 “paradise found” and the 1 out of 5 “over-rated”. So it may come as some surprise that I am going for something in the middle of the two. Having had the fortune to stay at hotels all over the world, some amazing, some terrible, I think this is a fair rating.

The reason for this just-above-average rating is that the resort is not pure luxury, it is a secluded hotel set on a beach and hill that provides everything you need in a no nonsense environment. The locals describe Cocobay as the place you go if you want to get away from the tv, the internet, the phones, the kids – it shows you want its like to live in Antigua. If you are looking for bathrobes, air conditioning, room service, broadband internet and your own private butler, then go somewhere else, like Hermitage or Jumby Bay. This is the reason you see those 1/5 ratings, people come here looking for no-expense-spared luxury and you just won’t find it at Cocobay.

However, don’t be put off by this; the place offers a great deal in a picturesque location, in particular the food + drink and view from the pool and bar is probably second to none. We stayed here for 8 nights as part of our second week of our honeymoon in cottage 33.

Firstly the accommodation; there are three types of cottage available: (1) standard cottages, i.e. faces the car park, (2) superior cottages, which faces the sea and (3) sea front cottages, that are located near the beach (on a hill just above) and have their own plunge pool and air conditioning as standard. I’d recommend going for (2) or (3). All are within a short distance of a beautiful beach and pool (note that beach just out of the resort’s gate is the best, the one near the cottages is somewhat small). Number 33 has a great view of the sea and is definitely in category (2) even though I booked a (3), blame our travel company, not Cocobay. There is no air conditioning as standard in (2) but the fan in the room is more than sufficient and the fridge allows you to cool your water if you want. The cottages have wire mesh windows with wooden shutters so at night you do hear the creature noises which can be quite loud but probably gives you a unique experience of what Antigua is like.

I’ve read some stories about the cottages being a long walk from the reception and restaurant, again I don’t agree with this, it really shouldn’t be a problem, I’ve had to walk a lot further to my room at many other hotels before. You also get a wide range of different but friendly people here; most are from the UK and some “chavs” did check in late into our stay but as I’ve said before its you that makes your holiday a success, not the other people in the resort.

The food and drink is also excellent, I’ve read stories on here about dodgy food and watered down drinks, I’m sorry, but this just wasn’t the case for us. Evening meals were exceptional compared to what we had experienced in Florida the previous week and the drinks (especially involving shorts) were of ample strength. True, there is a queue for lunch on occasion but there is no shortage of food to go around, just pick your time to go with care and also don’t forget to book in for dinner on your way to breakfast as the list of times gets filled up quickly.

The pool of ample size and looks great, has amazing views and is very close to the bar and restaurant which is always a bonus!

Some of the staff can be a bit moody but that’s just their laid back way; just be polite and gracious for the service they provide and they will be more than fine. My experience of the excursions desk woman was superb; she was extremely helpful during our stay – make sure you don’t book trips through the guys on the beach as they are likely to take your money and not actually book you on excursions you want. We can recommend the catamaran tour around Antigua and the jeep/kayak safari, both were excellent value for money.

The resort has internet access in the reception, charged at $0.50 per minute. You can pay for excursions using travellers cheques and can exchange them at reception up to $50. Otherwise it’s a trip down to the bank (10 mins away). Also make sure you book taxis in advance, i.e. if you want an evening taxi, book it in the morning.

Overall I was satisfied with the experience I had for the money I had paid, and hence the 3/5 rating seems fair. I would certainly recommend this resort to others but not without mentioning the above to make sure it is what they want. If you are not necessarily after 5+ star luxuries but are after a unique experience in Antigua then certainly keep Cocobay as a destination option.

  • This TripAdvisor Member:
    • Liked — Food and Drink
    • Disliked — Lack of luxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunder's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: May 30, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene
I do not recommend this hotel for:
Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $273 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best culture shock ever!”

Cocobay Resort

May 10, 2008
4/5 found this review helpful

Altho there are areas for improvements in the resort - after 24 hrs there - they didn't matter. As the Brits say - "It was FUN-TAS-TIK!"

It was hot one nite and the 'no-see-ums' moved in a couple of evenings (slept with the mosquito netting)- but even that couldn't change the overall relaxing connection that the resort gives you to nature and the real beauty of the flowers, birds, water, mountains etc.....

The staff was wonderful and very accomodating. Choice of beaching it (beautiful) or pooling (elevated - even more breathtaking) or the many excursions they offer. The food was buffet/cafeteria style for breakfast & lunch and sit down casual-elegant for dinner.....all was exceptional.

The units are sparse - but all you'll need once you adapt (some have private dipping pools - others a/c at a price). Just having the doors open 24/7 and feeling the breeze while still experiencing privacy is definitely worth a return trip.

We loved feeding the birds on the deck railing and "Teaga"" - the wonderful resort kitty that adopted us while we were there...wish we could have brought her home. Awesome place - everyone polled would return.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lahammer's Summary
Date of Stay: May 2008
Member since: May 10, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $273 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Paradise”

Cocobay Resort

May 7, 2008
5/7 found this review helpful

We stayed at Cocobay in April 2008 and it was absolutely amazing - the best holiday we've ever been on. We were a bit worried about the holiday before we went after reading some bad reviews on here - we were especially worried about being moved to another hotel - and we should have been because that was exactly what happened! Basically, upon arriving at Antigua airport we met the rep outside and were told that we would have to be moved into Hawksbill for one night only because there wasnt space in Cocobay. It was a bit disappointing but the Hawksbill was really nice and to be honest, because we didnt get there until around 4.00pm on the first day, and then travelled over to Cocobay the following lunchtime it didnt really impact on our holiday at all. O'Neal - the manager at Cocobay - couldnt have been more apologetic for this, and they more than compensated us for the problem by putting us in a fantastic room (no 1), put champagne in the room and paid for us to go on a catamaran trip. In a way, it was quite nice to see another of the islands hotels - and although Hawksbill was really nice, it was nothing in comparison to Cocobay.

Cocobay is just absolutely fantastic - the views from the bar and restaraunt are amazing and the beach and pool are both stunning - the best on the island! Our friends cant believe our pictures because it looks so beautiful it doesnt seem real. The service is really good and the food is great (I have no idea why people complain about the portion sizes - we ate loads and there was always plenty!), the drinks are delicious (again - not sure what size drinks some people expect?!) and there was never a problem with queing at the bar or anything like that. We got great service the whole time.

Would definitely recommend booking a seafront room as it was really nice to cool off in the plunge pool after a hard day of sunbathing!

One of the nicest things about cocobay is that it feels really intimate because even if its full there arent loads of people around you - also really nice not to have kids at the hotel!

We really had no complaints at all about this place and are recommending it to everyone and anyone! It was such a relaxing break we didnt want to come home! Few handy hints and tips! -

1) Shoes - dont bother bringing your stilettos! I brought some and didnt wear them once - it was impossible to walk around in them because the bar/restaraunt areas are decked and the heels kept getting stuck in the gaps between the boards!! So bring your wedge shoes instead!

2) Mosquitoes and sand flies - werent a massive problem but we used deet twice a day so definitely recommend using it!

3) Catamaran trip - definitely worth doing, was really good fun and Cocobay is the first stop on the trip so you can get the best spot! Also a good way to check out some of the other hotels on the island!! We came back convinced we were in the best one!!

4) Sheer - we ate there one evening and it was a fantastic experience for a special occasion - the location is amazing. It cost around £100 for two courses incl wine and an aperitif

5) Beware of the guys on the beach who try and sell you aloe vera! If you dont want any aloe vera (we really didnt!!) just pretend to be asleep! The moment you say hello they come over and wont go away!

All in all an amazing trip - dont believe the bad reviews - this place is paradise.

  • This TripAdvisor Member:
    • Liked — Beautiful Views
    • Disliked — Having to leave!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowvies's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: May 07, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene
I do not recommend this hotel for:
Young singles, People with disabilities, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $273 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Lovely place, but not luxury”

Cocobay Resort

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3 of 5 stars
Port of Spain
May 6, 2008
3/6 found this review helpful

I wanted a special place to stay with my partner for our last weekend before he moved overseas, and so booked Coco Reef based on the location and the facilities.

I was swayed by the promise of a private plunge pool in the Ocean Front Cottages, and most of these had been constructed by the time that we stayed.

The rooms were basic but clean, and the doors that you could open to the balcony were lovely, so you could have a pseudo outdoor shower. However, the side of the bluff that we were on (which is the only side that has the hotel's cottages on it) was absolutely freezing due to the wind. The plunge pool was lovely, just a shame that it was icy cold, and therefore truly was a plunge pool - you couldn't get any use out of it as you were hypothermic when you came out. In a four day stay we jumped in it twice.

I was most disappointed by the eating arrangements. To me, luxury does not mean a buffet with two or so main courses, and having to sign up for one of two sittings the day before (one at 7, the other at 9). One day were were late to sign up as we had left the resort early, and by 3pm there was only space left at 7pm, so we either had to eat then, or not at all. There is no room service, so really no other alternatives if you want to eat at any other time than the designated sitting times.

A lovely spot - but by no means luxury - luxury means to be, having the facilities to be ale to do what you want, when you want, and this definitely doesn't.

  • This TripAdvisor Member:
    • Liked — Main infinity pool
    • Disliked — Restricted eating times and lack of choice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blondeexpat's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: May 06, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $273 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Gorgeous Cocobay Resort”

Cocobay Resort

May 6, 2008
3/5 found this review helpful

We booked this holiday through the Virgin website and I've got to say one of the best hols we've had!
Cocobay is an absolutely fantastic place. On arrival we were greeted with a rum punch before being shown to our rooms
We stayed in a standard cottage which was lovely. I requested a good view (worth a try) and we got one. Not the seaview cottages view but a seaview of the other side, we could lay in bed in the morning and look at the sea.
The cottages were lovely ,rustic springs to mind. A beautiful decked verandah with wooden furniture and a hammock.Inside you had fridge coffee maker hairdryer lovely big bed that was covered in petals when we first arrived, a very nice touch. The shower opened onto the deck but was still private.
The staff were lovely very helpful and friendly.
Pool area was gorgeous lovely sunloungers not too many people saving them with their towels!
We only ate in the normal restaurant as we found this to be excellent. Loved the breakfasts, lots of choice including fresh fruits and yogurt to full english.
We hired a car for the whole time we were there but didn't really need it for that long.
Went on the circumnavigation catamaran trip which was brill as was the rainforest zipwire tour(bit scary but was totally safe).Trip to Shirley Heights was also good.
I would certainly visit again and have recommended it to everyone.

  • This TripAdvisor Member:
    • Liked — The absolute tranquility
    • Disliked — Would have liked a long mirror in room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tabsLeics's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: June 17, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $273 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Cocobay Resort

( 24-28 of 285 )
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Cocobay Resort Address

Valley Church, Antigua