I picked here thinking this would be a dream free wedding,

My Room was awful had problems with water, also parents and guess had same problems, we changed rooms but no better, Food average nothing outstanding, Staff unless you tip they dont seem to want to be bothered, Night Life....needs attention. Same things week in week out.

Surrounding excellent.

Mangement can be rude. I did complain infact i was in tears but they didnt seem to be that worried, i personally wont recommend here again,

Our family just recently visited the Occidental Grand Pinapple Beach Resort in Antigua. We booked 5 rooms and were all situated in the top row of units overlooking the swimming area.

The resort is very laid back and relaxing and we were all fairly satisfied with the amenities. The rooms we had were all very large and well appointed. Beds are moderately comfortable but are a touch on the firm side. Housecleaning at the resort is outstanding and we were never disturbed during our stay. The housecleaning staff is the friendliest I've encountered and always smiled and greeted me in the morning.

The security staff is also top notch and watch the rooms during the night which leads to a very secure feeling at the resort. I might also add that I noticed the security staff at the gate checked the trunks of all employees cars which were leaving the parking area. This leads me to believe that they take guest security very seriously.

The main buffet restaurant was of average quality with respect to dinner; however, the breakfast was always quite good with the exception of their sausages which should be avoided at all costs. A special touch is the warm and friendly demeanour of the lady who cooks the omelets in the morning. She is a treasure and always started us off right in the morning. The morning staff I noticed were always more cheerful than the evening staff. Although the buffet dinners were nothing special, I highly recommend the a la carte restaurant at the top of the hill next to the disco. We received much better service there and they serve one of the most delicious ribeyes I've ever had. Be warned that I was turned back one evening for wearing pleated golf shorts, so don't forget to wear pants if you are dining at this restaurant.

We spent most of our trip relaxing by the pool and enjoying the gorgeous sand and ocean scenes. The quality of the beach is outstanding and surely the highlight of the resort. We also enjoyed the beach volleyball and played nearly ever day. One problem however, is that the activity staff can be a little anoying once in a while and tend to forget that guests come before their own enjoyment.

We also went jetskiing one day but I would caution against dealing with the private renters to the left of the resort (and most other businesses for that matter). They did not take kindly to what I would consider to be normal use of the equipment and even wanted to start an altercation with my brothers and I. I highly suggest you avoid these guys. There is also a crazy woman at the last stall selling fake hot sauce, she can be pushy and rude.

Back to the resort, I can honestly say that appart from the front desk staff, breakfast servers, security and housekeeping everyone else seem bitterly annoyed at the prospect of serving guests. The worst were the bartenders, who expect tips but don't as much provide a smile if you accomodate them.

I have heard rumors that the resort has been sold to another company and I can only assume that the majority of their surly staff will be sent packing when the new management is finished their evaluation.

Overall, we had a wonderful time at the resort, but encountered widely varrying levels of service amongst the staff. If you appreciate beautiful scenery and great accomodations, then you will enjoy the Pineapple as long as you can overcome the occasional bitter staff member.

We went on a family holiday to Grand Pineapple Beach resort and i must honestly say it's the best holiday we have ever had!!! I have an 8 year old child who has a number of life threatening food allergies therefore a lot of preparation had to take place for an international trip for my son to a resort. Prior to going on holidays i was in contact with the resort's General Manager to discuss my son's case. Mr. Guerra, the manager at the name, reassured me that accomodations could be made for my son's special food needs without a doubt. Upon arrival at the resort i met with Guest Services, who was awaiting our arrival. At that time we reviewed all of my son's needs. Barbara at Guest Services then took me to meet the Head Chef at the resort, Tyson, who listened totally to what the allergies were and promised that he would provide whatever our son needed. Daily my son had special orders of whatever he wanted to eat. If Tyson didn't have ingredients he went off site to get what he needed. The service that was provided to us was above and beyond what anyone could expect.. In addition all staff within the resort were incredible. They were all very pleasant. I would recommend this resort to ANYONE 100%!!!! NO RESORT ANYWHERE COULD PROVIDE BETTER SERVICE THAN THIS!!!

We had a great time! The beach was spectacular, food was great! I would love the recipe for their Rum Punch!! The service was great! It was a little small and not much to do, by the end of the honeymoon we were a little bored. Everything cost much more to leave the resort for an activity. Overall we had a great honeymoon!