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Grand Pineapple Beach Club: Traveler Reviews


Grand Pineapple Beach Club
Long Bay | (formerly Allegro/Occidental Resort Pineapple Beach), 33442, Antigua
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Traveler Reviews

76% Recommend
4.0 of 5 stars 545 reviews
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A totally Idyllic break in paridise

Grand Pineapple Beach Club

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5 of 5 stars
ClaireUK31 2 contributions
Berkshire, UK
Nov 13, 2008 | Trip type: Couples
3/3 found this review helpful

We have just returned from a virgin all inclusive holiday at the grand pineapple, and had an absolutely fantastic time. It was just what we were looking for. An utterly idyllic location, gorgous beach, good snorkelling, if you're willing to swim out far enough, and a resort very much in a local style.

I feel this is the kind of place you either love or hate, and I met lots of people who fitted into one of the 2 camps, If you're looking for a total escape, with a laid back atmosphere, then this is for you. If however you're looking for an immacculate resort, with lots of entertainment, you'll be sorely disappointed.

I guess if I work my way through each aspect of the resort you can read what you're most interested in and ignore the bits you're not.

ROOMS - are a little shabby around the edges, but clean and totally functional, and to us added to the charm of the place. We were upgraded on arrival (for no obvious reason but low occupancy) and had an ocean view room, and these are quite definately worth the extra cost as are twice the size of all the other rooms in the resort (even the highest cost upgrade rooms - beach fronts), and have magnificant views, but do require a little walk up hill to access them.

FOOD - generally good and varied - the pineapple grill is very variable in the service given - totally depends how busy it is, and only has the one menu, but we liked it there most, though it's not open every day. The Topaz serves a good breakfast and lunch buffet and in the evening is sometime buffet and sometimes al a carte, it's best al a carte, as buffet seems very repeatative of an evening. The pelican snack bar serves burger and chips etc all afternoon and re-opens late night and is pretty good. The best food is at Mary's Outhouse which only opens for lunch and is up the hill behind the ocean view blocks. It is incredibly charming, has fantastic views, and serves amazingly good ribs and chicken off the BBQ, and little else. Well worth a the walk and what you don;t eat you can throw to the mongeese you hang out in the ungrowth near by.

STAFF - Almost all of the waiting staff are incredibly friendly and if you are relaxed and friendly you get incredibly attentive service. Everyone was incredibly friendly and welcoming and tried to do all they could for you, or suggest ways to over come any issues you might have ( e.g. one couple were a little too infirm to go on the tours but wanted to see the island, so one of the catering staff offered to hook them up with her son to take them around the island and show them the main sights.) Though there were 2 points within the resort where staff were obviously over worked (just too much for one person to do it all)- these being the pelican snack bar, and seating staff in the topaz and these 2 members of staff were invariably the one who were at times less than perfect in the manner - though as I say they were over worked so it was totally understandable.

ENTERTAINMENT - Excursions are very expensive, and there is not a lot going on either by night or day (if you have children you, you need to be wanting to enjoy your time together, rather than expecting a 'kids club' to be babysitting for you). That said there are watersports available to try as much as you like (with limited instruction), some activities pool side each day, lots of games to borrow from the activities centre, some form of entertainment each night, and the TV in room has lots of movie channels.

Excursions wise we went:
- shopping to St John, it's small and little more there than you can get in the huts nexts to the resort and pretty much the same cost - duty free are cheaper and there far more options here than at the airport - but you have to take your passport or a colour photo copy with you. We thoroughly enjoyed the trip though some people weren't keen due to the hassle from sellers in the markets - they are no cheaper than the shops, so just don't go near the stalls is my advice, unless of course you like haggling and people trying to sell you hideous tat your not even vaguely interested in.

- Eco-island safari, which incluudes a tour of the south of the island off road in jeeps- lovely to see it all, kayaking in the mangroves - interesting but not nearly long enough, and lunch and snorkelling at bird island - fantastic, but not nearly long enough snorkelling, if we'd did had time did have gone back on the trip to just bird island as this truely was the best snorkelling to be had on the island.

- Circumnavigation of antigua on the excellence - catamaran trip right around the island stopping for 3 hours mid way on green island for lunch and snorkelling. Great to see the island like this and a really enjoyable day, but not much to see snorkelling, mainly due to the sheer numbers going to the same place, but staff were very unimpressed by my swimming off from the group, and still there wasn't much to see.

GUESTS - Mainly the guests at the hotel were older (retired) or getting married/on honeymoon, and there were very few children. Most people seemed to be English or American, though there were a few other nationalities. Due to the friendly atmosphere generated by the staff, everyone was very chatty and friendly, especially when the hotel was quieter at the beginning of our stay. It was ever so saddening towards the end of our stay the lack of respect some guests showed by failing to clear away the cups etc, accumulated during the course of a day around their loungers, but there were staff cleaning around the pool and beach area constantly.

Finally I would recommend using virgin holidays for this trip as there service was great, including lounge at gatwick, transfers to and from the hotel, reduced price excursions, and check-in to the return flight from the hotel so time at Antigua airport was minimal (truely a bonus).

  • Liked — Relaxed, atmospheric, scenic, snorkelling (out to the red bouys and take a right)
  • Disliked — Other guests leaving mess on the beach
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since November 15, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $612 (year-round)
Fantastic Views

Grand Pineapple Beach Club

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4 of 5 stars
jimbo1966 5 contributions
bournemouth
Nov 13, 2008 | Trip type: Couples
3/3 found this review helpful

We have just returned from two weeks at this resort.Overall was very happy and will break down each catergory.

Location

the views from the restuarant ,room(we had a beach waterfront) and the gardens are very hard to beat with the views from the outhouse bettering most i have seen.

Food

This was my first all inclusive and was overall satisfied with a few reservations to mention.The second week the hotel was full and the buffet in the eveings ran out of food on a copuple of night s whichj was annoying.Breakfas was good apart from sausgaes and marys outhouse the ribs awesome but again had to wait a while as well as with the snack bar...

Staff

Very friendly and happy to help with only one exception.The bars were well ran and the drinks were branded also.The watersports staff generally good with on eexception but at times it was like there empire and ours to borrow ,rather than ours having been paid for and to use.Got better as the holiday progressed and seemed most people happy with the variety.

Entertainment

was varied if a little stale but considering most people were in bed by 11 (even when hotel full) it is difficulty to criticize this. there is a late disco open till 1.30 but it is very quiet and the staff seem to play the music they like rather than what the tourists want,, but they will play wehat you want with a little persuation.

Overall

had its moments but loved it and after sandals update it in a year or too it will be awesome.the location is perfect and one of the best beaches on the island

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since November 13, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $612 (year-round)
beutiful beach

Grand Pineapple Beach Club

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4 of 5 stars
snowrangler 1 contribution
Wisconsin USA
Nov 10, 2008 | Trip type: Couples
3/4 found this review helpful

We recently returned from our honeymoon at the Grand Pineapple and enjoyed it very much. We were about the only Americans there at the time, which made it kind of fun trying to figure out everyones accents. The beach is unbelieveable and the water was perfect for swimming and snorkeling. The food was average, but always plenty to eat (the fruit was great). The grounds are very well maintained and I saw groundskeepers raking the beach every morning. We had a beachfront room which needed some paint and new curtains (ugly gold ones in our room). The tour desk was a huge help to us because we could book everything we wanted to do through them. The drinks were a little puzzling at times, so we just drank beer. I would definitely recomend this resort if you want to relax, because it is very quiet on that side of the island.

  • Liked — beach
  • Disliked — rooms
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 29, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $612 (year-round)
Most Boring Place I have ever been to

Grand Pineapple Beach Club

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2 of 5 stars
downfall79 1 contribution
Connecticut
Nov 5, 2008 | Trip type: Couples
4/8 found this review helpful

My husband and I visited the Grand Pineapple for our Honeymoon. We had booked our trip thru expedia which was a nightmare.

The grounds themselves are very nice. Security gaurds were always around. However if you asked them any questions re: the hotel or the island, they had no idea.
The beach was gorgeous but no shells or anything great to look at.
Some of the staff was nice. We were the only americans staying there at the time, most were british. The staff bent over backwards for them and kind of ignored us.
The food was o.k., never hot, even if you were there when they first brought it out. And the flies drove you crazy, always had to have a plate over your drink or you were likely to swallow a fly.
For dinner you must make reservations, we were not told this until our 3rd night and they gave us attitude and stuck us in a corner table as if we were inconvencing them.

The nightly entertainment, oh wait there was none. They had a couple of people come in but all were nothing to write home about. Most nights we went to our room early since we were so bored.

All in all, I would never go back to Antigua and I do not recommend this hotel to anybody

  • Liked — the warm ocean water
  • Disliked — everything
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since November 05, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $612 (year-round)
You are in for a treat

Grand Pineapple Beach Club

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4 of 5 stars
SomersetMedic 2 contributions
Somerset
Nov 2, 2008 | Trip type: Family
5/6 found this review helpful

We stayed for half term week with two of our children aged 13 and 21.We were upgraded to beach front rooms. The position of the hotel is idyllic with a fantastic white sand beach and turquoise water.Initially we were concerned that we were on the east coast (Atlantic side) rather than the more popular north and west but we did not find this a disadvantage.
The rooms were very clean with good air conditioning but this is the Caribbean rather than Manhattan so don't expect marble bathrooms or chic decor.Parts of the hotel could do with some updating but really this did not detract from our stay.Bedding and towels were changed daily. Meals were enjoyable with fantastic views from the open dining room.Be prepared for birds which constantly fly in to try and get scraps from the area but this would seem inevitable with an open restaurant in a complex with acres of garden.There is opportunity to eat at the slightly more formal "Pineapple Grill" restaurant but we found that the more usual beachfront "Topaz" restaurant to be preferable with friendly staff.Drinks of all sorts (including branded varieties) were freely available as was ice cream and fast food if desired.We found it family friendly with no dunken excesses of rowdy behaviour or late night noise.
Snorkelling ,canoes and wind surfing etc is available for no charge at the watersports centre.We all had a lovely holiday.

  • Liked — Superb position
  • Disliked — Nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay October 2008
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since March 11, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $612 (year-round)
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