When you arrive they great you with a smile, a cold towel, and a glass of champagne. When you have registered at reception you turn around and the view is absolutely spectacular!!

We were shown to our room by Everlie and she indicated where everything was as we went. They had upgraded us to a Club room and yes the rooms are basic but it is the Carribean and it was clean and there were flowers and the towels were all laid out for us.

There are four beaches and they are all white sand and the sea is blue and clear. If you go to the jetty just down from the main bar you can see the fish so clearly, yellow blue,etc etc.

The food is excellent both in the main resturant and in the Sea Grapes bar at lunch time. There are birds that land on your table for pickings but no different to anywhere else in the Carribean. After reading other reviews that say the birds left a mess on the chairs they failed to say that the chairs were cleaned each day.

The pool is small and is 5ft one end and 6ft the other but we didn't use it as the sea was so beautiful

Please do not be put off by other peoples reviews on this hotel that states that this was 'Gods Waiting room in the Carribean' we were there at the same time and if any thing it was 10% over 70 and not the 90% they suggested. There were a wide range of all ages. This hotel is not suitable for young children but if you read the brouchers it does tell you this.

The meals were excellent and the wine was filled each time your glass was either half full of empty. The staff are only too happy to help and if you want any information they get back to you very quickly.

We went on some trips and the island was beautiful but upon returning to the hotel it was always a breath taking view and one not to be missed.

There are some positives about this hotel. The location and the beaches. The grounds are well kept and the sea is beautifully clear (mind out for the jelly fish - two people were stung while we were there) with some reasonable snorkelling around the jetty (Cades Reef snorkelling trip had less variety of fish) and four pretty beaches (one nudist). Unfortunately it all goes downhill from here. My family and I stayed here this past week and the place was very very quiet - not that we were looking for Butlins - just perhaps a little more excitement than the live entertainment of the week being a man playing a handmade banjo style instrument accompanied by another man playing a drainpipe (I kid you not). The games cupboard contains a Taboo boardgame and some tennis rackets - oh and Connect Four but no tokens. The pool was a great disappointment as it is very very small and after the two steps in from the side it drops to 5ft 5ins. Rather tricky if you have smaller children or are not a strong swimmer. The room we had - a superior sea view did indeed have a good view but it was grubby, tired, not well cleaned - different coloured paint to cover stains on the walls etc and the cot that was provided for my daughter was an inch thick in dust. The clientelle are 90% over 70's who give the employees here an easy ride and don't compain at the often downright rude and even for the Caribbean - slow service. The very few younger couples that we met were very disappointed to be in a place which was tired, generally run down in need of a good clean (yes the place does have lots of flies, sand flies, mosquitos and birds per a previous review) - not that the birds concerned us - just the bird crap on all the chairs in the lunchtime restaurant and the fact that the waiting staff stood by while the birds literally helped themselves to the bread in a basket on a main table you are expected to eat yourself with soup. The waiting staff are generally larger, older ladies who are sullen and slop around trying to avoid your eye just in case you should want something such as being served a drink or perhaps a knife and fork/napkin with your lunch. Breakfast is ok if you get there early, lunch does have a good choice but again it's the service that lets it down. Evening meals are served on the whole by the same waiting staff that are around during the day so I need not go into that again. The bar at the main restaurant should be open until 12 but the female bar tender clears everything away by 10 making you feel like you should have taken your cocoa to bed at 8.30p.m....There are A LOT of steps - most which get very slippy with just a small amount of rain. There is a small gift shop - it was not open once as far as I was aware during my stay despite numerous visits at different times of the day. Upon checkout I was billed fo two international calls that I made but weren't answered - I refused to pay but would an older person have stood up to the pretty scary, unsmiling reception staff and argued the toss? I doubt it. The Hawksbill has great potential but I think that while they get away with such second rate service nothing will change in a hurry. Our humble advice? Stay elsewhere.

hawksbill is great. I stayed here for 1 week with my family - 2 older teenagers and my 21 year old daughter.
The rooms are fine - not elaborate but perfectly ok for your stay - they are clean and the beds are comfortable. Did appreciate the air-con.
the food is very good. breakfast is adequate, lunch is really good and dinner is fine. there are some problems in the morning with birds but just a minor issue.
The staff are fantastic. friendly,helpful,fun and could not have been better.
The beaches,grounds and facilities are very good.
Take it from me - none of us wanted to come home. Would love to go back

Let's start with the positive : the location is great, and the staff is nice.
That being said, don't go to this resort unless you love having breakfast and lunch with tens of flies on your food. You need also to appreciate the birds sitting and defecating on the chairs, and waiting to steal food from your plate.
The facilities seems to have been renovated for the last time 20 years ago. Food is OK but nothing you will remember.
A resort you want to avoid.