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Hawksbill by Rex Resorts: Traveler Reviews


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83% Recommend
4.0 of 5 stars 311 reviews
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Quiet and peaceful

Hawksbill by Rex Resorts

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4 of 5 stars
earlymouse 5 contributions
Boston
Apr 10, 2008 | Trip type: Couples
1/1 found this review helpful

My boyfriend and I just returned from a week's stay at the Hawksbill. We booked a Beach Club room and asked in advance (via e-mail) to be put in rooms 138-141 if possible, since we had read online that they were more secluded and had great views. We were given room 138, which is really the best of this group. Beautiful ocean views and no one walking past the room. The room itself was smallish but nicely appointed, with ceiling fan and air conditioning.

The beaches are all as uncrowded as other reviewers have said. During the afternoons, Sea Grapes can be populated with many people, but there's still plenty of room for everyone. It was our favorite beach -- the swimming there is just great, and there is a reef where you can see lots of nice fish. Honeymoon Beach is nice, but small, and a bit weedy on the bottom. It is very difficult to swim at Eden Beach (the clothing-optional beach) because of a rocky area that serves as a barrier between the beach and the ocean. (There is a small area at the beginning of this beach that's fine for swimming, though.) We didn't spend much time at Royal Palm Beach so can't comment on that one.

We both thought the food was delicious and well-prepared. I have digestive "issues" but with the wide variety of fruits, vegetables, and fish available at every meal, I actually felt in better health while at Hawksbill than I usually do at home! My boyfriend doesn't like seafood, and there was plenty for him to eat as well. On our last night, I had some Mahi Mahi that was some of the best fish I have ever eaten. The rotis served at lunch at Sea Grapes are delicious. The only thing we felt was lacking was a bit of variety in terms of location. Unlike other all-inclusives, breakfast and dinner is always served at one restaurant (Tamarind Tree) and lunch is always served at the Sea Grapes Cafe. The dinners alternate between buffet and table service. The Italian restaurant there is apparently closed, with no further information available. (We couldn't even figure out where it had been located.)

There are plenty of "repeaters" at this resort, most of them British, and it really gave the place a sense of community without making us first-timers seem excluded. We like to keep to ourselves, but I'm sure we could have made some new friends if we had wanted.

I find it unbelievable that some reviewers here complain about the staff -- I have stayed in lots of places and have never met more friendly and helpful staff. Ms. Bright (the hostess of the restaurants) was always super-friendly. The bar staff was also very friendly and courteous. The reception staff was perhaps a bit cooler but professional and helpful. Everyone always had a smile and a warm greeting for us. Since it is a smaller resort, I definitely felt by the end of the week that the staff recognized us -- they would ask how our day had been, how much longer we were staying, etc. It is a very personalized atmosphere. The manager himself went around to tables at dinner on our last night and we had a nice conversation with him. You just won't get that kind of interaction at a larger resort. We each had an hour-long massage on the beach which was wonderful. (The woman who runs the Wellness Cottage is a little weird, but the massage therapist herself was great. They offer all kinds of spa services there at fairly good prices.)

Our only complaint about the resort is with its grounds. Although the trees and bushes are lovely, the grass was completely brown, with cracked, dry earth showing through in many places. I know it is their dry season, but we felt they could have put a little more into upkeep of the grounds. It detracts from the beauty of the beaches to have them surrounded by dry, brown grass. There are definitely landscaping workers on the grounds every day, but it seems like they don't spend enough time watering the grass. Maybe it's just not possible to keep it green in that climate?

Overall, we had a great, relaxing time, and would definitely return to Hawksbill! For photos, go to http://www.flickr.com/photos/hillary/sets/72157604466811533/detail/

  • Liked — The beaches
  • Disliked — Grounds maintenance
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since July 20, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Great pool scene
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $330 (year-round)
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Shabby Chic

Hawksbill by Rex Resorts

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5 of 5 stars
HertfordshireTim 3 contributions
Hertfordshire
Apr 5, 2008 | Trip type: Family
5/5 found this review helpful

Just got back today from Antigua, and couldnt wait to publish a good review of this hotel. If we had read the other reviews, we probably wouldnt have gone, and it just goes to show that everybody is looking for a different thing from a holiday.


Stunning beach front location, chilled out atmosphere and very friendly staff made this one of our best Caribbean trips todate. We could have said, no TV's, no phones, no kids club, no organised games, no gym. But this is exactly what we and the majority of the guests wanted. A peaceful, all inclusive resort, where nothing is too much trouble for the staff. Yes it's a little tired, and the rooms were basic, but the food was excellent and the rooms spacious, clean and comfortable.

In those immortal words - Location, Location, Location.

This is a very typical Rex Resort and matched our experiences of Rex in Grenada, Tobago and St Kitts. A winning formula which we will continue to support.

  • Liked — Beach front location and sound of the waves
  • Disliked — Facilities
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since April 05, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $330 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastic Holiday

Hawksbill by Rex Resorts

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5 of 5 stars
leybvf 1 contribution
leybvf
Mar 28, 2008
6/6 found this review helpful

My mum and I spent a long time trying to find the perfect caribbean holiday for my not easily pleased dad. We were looking for somewhere secluded, not crowded, beautiful and with good food. Hawksbill was the perfect fit! After a VERY long passport control queue we were greeted with a glass of champagne and check in was very quick. Within half an hour of arriving I was in the beautiful caribbean sea :)

I understand some people who have written reviews complained about the friendliness and service of the staff, but for us we had no complaints whatsoever! At every meal time someone was constantly topping up coffee/tea/wine/water and made friendly conversation whilst doing so (yes perhaps some more than others). Someone we found more amusing than offensive was the lady who was in charge of seating people every meal time. She was slightly bossy and told my dad off for seating himself at the first dinner! We found during the week that some staff were very focussed on their job but if you made the effort to chat or make a joke they would laugh and be very friendly. Our favourite member of staff was Edna, our cleaning lady, whom we nominated for the Smile Award. I do appreciate, however, that reception are slightly less friendly (but definitely not rude!) than the other staff, but please do not let that put you off the hotel!

Our room was the Superior Sea-view and it was lovely with a gorgeous view of the sea. Very high ceiling, lots of space, no air-con but it didn't matter at all to us. Between the fan and the sea breezes the temperature was perfect at night. Before we came we did read negative reviews about the garden bungallows which made us upgrade to this room instead. Completely worth it!

The beach was great! My favourite part was the snorkelling. Almost everyday I rented snorkelling gear and went swimming off the shore from the main beach in the beautiful clear turquoise water. If you go to the pier and then swim beyond you will find lots of small fishes. In the middle of the week I went quite far out and saw a massive turtle and ended up swimming with it for about half an hour! It was magical! I particularly loved that usually it was just myself snorkelling or maybe just a few other people. Very uncrowded! One day I went on a snorkelling trip on the hotel boat to cades reef. That was very peaceful as it was literally just myself and this other man snorkelling in the sea!

I absoloutely looooved the food. I have never eaten so much fish in my life. My dad, however, was not very impressed with the prawns on ala carte night so I think it is best to stick to the grilled fish of the day which was always delicious. Every meal had a large choice and between the three of us we couldn't think of a meal we were not impressed with (except the prawns).

The only slightly strange thing that happened was when the virgin rep discouraged me from scuba diving on the island as apparently virgin didin't deem any of the dive shops safe enough. This is nonsense! My parents rented a car for a few days and dropped me off at jolly beach dive shop and I had an amazing day of diving which was perfectly safe. I think it was because the rep wouldn't have received any commission from me choosing to dive at jolly beach and so tried to persuade me to do a virgin snorkelling trip instead!

So all in all I loved it and ever since my dad has been itching to get back to the caribbean and we've only been home a week! I completely recommend this hotel if you are looking for a week of relaxation and quiet in a stunning setting.

p.s. If you do manage to rent a car go see half moon bay, it's like a desert island beach! Completely stunning!

  • Liked — Beautiful setting, secluded, not crowded, peaceful.
  • Disliked — Nothing!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Other
  • Traveled with Other
  • Age group 18-24
  • Member since March 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers
  • I do not recommend this hotel for Young singles, People with disabilities, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $330 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beautiful beaches, charming company, bad service

Hawksbill by Rex Resorts

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4 of 5 stars
theobstinatetraveler 7 contributions
Boston
Mar 28, 2008
3/4 found this review helpful

The natural beauty of Hawksbill's location coupled with the lovely tourists who frequent it make it a very enjoyable stay despite the terrible service and the ho-hum food. The four beaches on the property are stunning and never feel crowded - there is no competition for beach chairs - you can walk for miles in either direction on beautiful sand. We stayed in the beach front cottages. I would recommend either these beach front cottages, the main clubhouse or the honeymoon beach cottages - other people did complain about the garden cottages and they are much more tightly packed together. We didn't need our air conditioning so don't worry about the no air conditioning in some rooms as a factor.

I found the other couples at Hawksbill to be very friendly and interesting people and I have to say that one of its main draws for me were the other people we met at cocktail hour and dinner. There are many people who come back every year.

With any all inclusive, I think the food is not stellar and it's not here. You don't have the full range of cocktails you'd have without an all-inclusive. The price is, however, a lot less than we've paid other places.

The service is a disaster, particularly at breakfast. You can expect something between disdain and indifference but your fellow travelers will joke with you about it and you just adjust your expectations accordingly.

  • Date of stay March 2008
  • Member since January 03, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $330 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
just stopped by but won't go back

Hawksbill by Rex Resorts

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1 of 5 stars
love2travelagain 2 contributions
Portland
Mar 23, 2008 | Trip type: Couples
3/10 found this review helpful

We were exploring Antigua during our recent trip and stumbled into this geourgeous beach and the hotel, Hawkbill Rex Resort. Setting was beautiful. We wanted to inquire about the hotel further and went up to the reception. I have never seen such a negative attitude from a receptionist, and I travelled around the world!! She couldn't give me a brochure or tell me about the rates. She looked like very irritated that her tranqule afternoon was interrupted by us... Just based on this experience, I would never go back there, although it is beautiful. But to me, when I am in a foreign country, people you meet and greet are the face representing that country, and in this case, this resort. In this case I didn't like what I saw. I was curious to find out what others who stayed there are staying and was not surprised their rating for unfriendly staff.. I hope managers for this resort read these pages and make changes.. Because this place appeared to have the potential for making you experience one of the best vacations ever, but the staff needs to change!!! Our experience where we stayed (in another hotel) was just wonderful.

  • My ratings for this hotel
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since March 22, 2008
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d148275?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $330 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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