We were a group of friends joining up for a post christmas jet together. The hotel had good reviews and had a spa so we choose it over others. Two days before chrismas I had a call to say that certain facilities would be closing early or not available. We were happy with the limited services the hotel had to offfer but we were stuck when it came to eating out we tried nearby Cwmbran - sorry but this is basically a shopping centre - the gastro pubs as advertised were terrible. So all in all make sure the hotel can offer food, drink and a full spa opening 10-5 not really what I expected as I like an early swim before breakfast and a late evening swim. The staff are friendly and helpful the rooms very nice - traditional style but have all mod cons and windows that open. We were there over the bad storms so didn't really see much of the outside as 80mph winds made you run from car to hotel. The pool area very pleasant and steam and sauna good. We didn't use the fitness centre but it looks well run, we were unable to book any spa treatments as they were fully booked even though we were told to do this in the morning after our arrival - so a little bit annoyed as all we wanted different treatments from tans to massages (!) and between four of us could have easily spent £400 which stayed in our pockets.
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- Also Known As:
- Best Western Newport
- Newport Best Western
- The Parkway Hotel & Spa Cwmbran, Wales