This was our 3rd and probably our last visit to this lovely pub and this is dissapointing. As a family with school age kids we very much value good local pubs, indeed this latest visit was to celebrate our eldest daughter getting a very good school report. I haven't any issue with the price of the food, indeed two Sirloin steaks and a bottle of red wine for £21.95 is excellent value, but the steaks were dry and overcooked when we had asked for rare, the chips were a bland frozen variety.
The biggest dissapointment is the consistently bad service,especially with our waitress who we have had serve us on two occasions now, the first time we could understand as the pub was busy but to wait for an hour after ordering is never acceptable. This time however the pub was not busy and to our pleasant surprise the food arived promptly albeit the steaks as descibed earlier but the kids were happy with their food. After the main course plates and cutlery were cleared, we discussed with the children what they would like for dessert and having all decided we waited and waited and waited a bit more until it got to the point we decided to leave. I was not prepared to go to the bar and order as it is table service and also I didn't feel inclined to put anymore money into their till. While paying at the bar! we noticed that the afore mentioned waitress obviously had a friend sitting opposite the bar and was engrossed in conversation hence the reason for her lack of attention. We asked to confirm that it was the procedure to order food at the table (knowing it was) and were greeted with a rather couldn't care less "Yeah sorry about that"!. The kids were really dissapointed not to have any desserts as it was a bit of a treat for them and we came way annoyed and deflated, agreeing never again. Why in this country do we so often receive sub standard service? an American would have gone nuts in the same situation and whilst I appreciate that being a waitress is probably not a long term career prospect, they could at least care!.
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