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“Conrad stay over Spring Break & Nyepi” 5 of 5 stars
Review of Conrad Bali

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Conrad Bali
5.0 of 5 Resort   |   Jalan Pratama 168, Tanjung Benoa, Bali 80363, Indonesia   |  
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Stay 4 nights, pay for 3!
Ranked #1 of 22 Hotels in Tanjung Benoa
Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Conrad stay over Spring Break & Nyepi”
5 of 5 stars Reviewed April 12, 2014

My husband and 3 kids visited Bali over Spring Break and stayed at the Conrad suites. We took 2 suites overlooking the beach next to the Wedding Chapel. we loved the tranquility of the beaches. Initially we thought that the beach was quiet because Nyepi Day fell in the beginning of our stay. It turned out that the Beach & Resort was fairly secluded from all the hustle & bustle ...tucked away further north in Nusa Dua Beach. I just needed a lot of low chill time and that was exactly what I got. We didn't want to leave the hotel. Just laid in the Cabana for most of the day and it was bliss. The staff was very helpful, food was great, pool was always clean and the beach was deserted. we loved our suite, beds were so comfortable and the rooms were spacious. With 3 TVs nobody ever fought over channels! We hope to be back....we love the Conrad Suites!!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradBaliManager, General Manager at Conrad Bali, responded to this review, April 17, 2014
Dear ade1806,

Thank you for your comments about Conrad Bali, and I hope you will stay with us again soon to experience smart luxury at its finest!

Regards,
Jean-Sébastien Kling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,072 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (441)
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English first
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 10, 2014

It is very difficult for me to give a hotel 5-stars, but this hotel definitely desires it.

If you are staying in Nusa Dua, this is the place to stay.

Pros:

-Everything-Pools, rooms, staff, restaurants (yes, plural 4 or 5 on the property)

Cons:

-Nothing

Room Tip: As for a room away from the lobby and/or restaurants. They get VERY loud, especially in the evenings...
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 10, 2014

We stayed at the Conrad for 3 nights with my mother as part of a larger trip; and we couldn't have been happier with it.

The staff was absolutely amazing. They were eager to assist, always smiling and never neglectful of responsibility. The front desk, the housekeeping staff and the staff of Azure and Eight Degrees South especially were phenomenal.

We had a regular garden room, which was very clean and comfortable. When we first arrived we noticed that there were a lot of ants around one particular spot of the room. While we did inform the front the desk we didn't ask for a new room because we didn't necessarily think it was a big problem since we were in the tropics. The front desk immediately handled the situation, and the housekeeping did a great job with getting rid of them to the point by the time we came back from our dinner the ants were gone.

Food-wise, the breakfast wasn't the most comprehensive but still alright. We tried the Suku restaurant on our first night for Balinese food and wasn't necessarily impressed. The portions were small ,they were out of many items, and the service was not as attentive. However, we did get to watch a wonderful traditional 5 part dance with live music. This alone made up for the other shortcomings. Azure poolside restaurant had great food and they were very fast and attentive with serving us. Especially one day we had the pleasure of being served by Sudhirta (I am terribly sorry if I am spelling his name wrong), and he was great. We also tried the room service and were really happy with it. The winner however was without a doubt the Eight Degrees South restaurant. Not only was the service exquisite, we got to taste local fishes, wine and desserts. It was one of the best meals I've had in a long time.

The spa was beautiful and decorated quite nicely. Again the staff and service was great. It wasn't the best massage I've gotten but it was still good.

We are Mediterranean so the beach was a big deal for us. The ocean was beautiful and mostly clean except the occasional plastic bag floating in. Obviously Nusa Dua isn't a snorkeling spot but we still managed to see interesting little fishes and crabs. The beach itself was clean and calm but I really do think the hotel management should place trash bins on the beach. There were tissues and cigarette butts in the sand. Since this was a public beach, there were a lot of vendors. I must say this was a little annoying but not too much of a problem.

The hotel grounds were also impeccably clean and the facility itself was modern looking. We were lucky enough to catch a few days of the hotel when it wasn't packed and this made our stay wonderfully calm. I mentioned a few small hiccups here but these were all the tiniest disturbances. We had an amazing time which I will surely remember a lifetime and I recommend anyone who wishes to visit Bali to stay here.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2014

The Conrad was an absolutely amazing resort. It is so big you literally could stay in it for a week and not leave!

The staff were so friendly and helpful and the food was faultless.

During our stay there was a wedding being held and it looked incredible.

I would definitely return to the Conrad Bali.

Great for families, couples & groups! Perfect!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2014

We treated ourselves to this resort for our first family holiday overseas with twin toddlers and a baby, and we were very happy at the Conrad Bali. We barely left the resort for over a week, and the kids pool areas were great, lots of lovely spaces to spend time in, and the upgrade to a Suite was fantastic for extras, wifi, and (crucial with kids) free laundry service! Very helpful with cots/potties/monitor/etc too. No complaints at all, but just go down the street to get massages, facials, buy pool toys etc, as the services/shops within the resort are very expensive.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2014

We have stayed at this hotel many times and cannot believe that we would find anywhere better in Bali. Although we have not stayed anywhere else, we have visited other hotels and have not found anywhere to compare with Conrad Bali.

It is hard to believe that the hotel opened 10 years ago as it still retains a wonderful freshness and is so well maintained. The gardens and pools are beautiful and only improve as the trees and shrubs mature. The staff are fantastic and exceptionally professional and caring. They somehow manage to know how each guest wishes to be treated and do their best to fulfil each guests expectations. They are also real people and we very much enjoy meeting them each time we return and talking with them. The memory of their warmth and good humour is something we take away with us.

The food is superb and caters for all tastes and appetites. Lunches down at Eight Degrees South restaurant are delicious and the view out to the ocean is fantastic. Having dinner at Suku restaurant is a pleasure, again in a great setting, looking out on the huge pool with its subtle romantic lighting. On many evenings there is entertainment showing just a little of the culture of Bali.

We have stayed both in the main hotel and the suites and all our rooms have been spacious, luxurious and clean.

As you will have read by now - I think that Conrad Bali is a fantastic hotel and I hope to return.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradBaliManager, General Manager at Conrad Bali, responded to this review, April 8, 2014
Dear EdinburgTraveler77,

Thank you for your kind review of Conrad Bali. We are delighted to hear that you had a wonderful holiday with us, once again, as a returning guest. We are very pleased to learn that the hospitality and service extended by our team made your stay memorable. We look forward to extending our intuitive service to you when you return for another holiday to Bali. Thank you once again for your comments.

Regards,
Jean-Sebastien Kling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seoul, South Korea
1 review
4 of 5 stars Reviewed April 6, 2014

The employee are very kind. They are family frendly, especially kids frendly. The swiming pool with sand play dosen't need beach. Nervertheless the beach also is there. But the breakfast is not good, so so. I want to visit again.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradBaliManager, General Manager at Conrad Bali, responded to this review, April 8, 2014
Dear Heiyoung P,

Thank you for your comments about the Conrad Bali, I hope your children also enjoyed our commitment to families which include benefits such as children below 12 years old can enjoy complimentary meals from the Kids Menus when parents are dining along at hotel’s restaurants.

We appreciate you letting us know your thoughts about the quality of our breakfast; rest assured that your feedback had been shared with related department and my team will ensure that appropriate action is taken to uphold our usual high standards of services expected of our resort, as well as providing food selections to match as many cultural expectations as possible.

Thank you for your feedback and we are looking forward to welcoming you and your family back to experience smart luxury at its finest.

Regards,
Jean-Sebastien Kling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Bali

Address: Jalan Pratama 168, Tanjung Benoa, Bali 80363, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Tanjung Benoa
#1 On the Beach Hotel in Tanjung Benoa
#1 Family Hotel in Tanjung Benoa
#1 Luxury Hotel in Tanjung Benoa
#1 Romantic Hotel in Tanjung Benoa
#1 Spa Hotel in Tanjung Benoa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Conrad Bali 5*
Number of rooms: 353
Official Description (provided by the hotel):
Conrad Bali is a luxury beachfront resort located on the southern coast of Bali. Contemporary in design, the resort offers 353 guest rooms and suites, inspired dining options, a variety of event venues, with extensive meeting, wedding and leisure facilities, including the Jiwa Spa. ... more   less 
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Also Known As:
Conrad Bali Hotel Nusa Dua
Conrad Hotel Bali
Conrad Nusa Dua
Nusa Dua Conrad
Conrad Resort Bali
Conrad Hotel Nusa Dua
Conrad Bali Tanjung Benoa

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