HOTEL - Excellent (The manager, Mr Sugiarta, was always checking with guests to see that everything was OK)
FOOD - Excellent (Plenty of choice)
ROOMS - Excellent (Fresh towels daily, free toiletries, rooms sprayed every night)
BEACH & SWIMMING POOL - Excellent (Pool very clean, free beach towels, plenty of sun loungers)
STAFF - Excellent (Best we have had anywhere)
MONEY - Can change in the hotel so you wan't get ripped off, or you can use an ATM which is just outside the hotel.
INTERNET - Free internet computer in the lobby, or wireless for £14/week
TAXI - Reception will get you a taxi to go anywhere (Fixed prices) e.g. Kuta £18 return. You can also get a taxi to take you round the island for the day (Need to fix price first)
SUPERMARKET - Directly across the road from hotel where you can buy all you toiletries, mossi sprays, suntan lotions, very cheap cigarettes and tobacco.
EATING OUT - There are plenty of restaurants on the road outside the hotel where you can get an excellent 3 course meal with drinks for less than £10. If you want something special, reception will book you a restaurant at Jimbaran Bay where you can watch the sunset and have a seafood meal for about £20 with drinks (we can recommend The Cuisine Restaurant).
ADVICE - We felt that Kuta was not worth visiting. Also check prices before you buy any coffee at any plantation shop.

If you don't look for luxury...here you can find good (and plenty) of food, nice and helpfull staff and very clean rooms.

The hotel is 20 years old (in 2009) so it has a few minuses, but overall I think it worts the trip.

My husband and I stayed here for 12 nights in September 09 on an all-inclusive basis - our first visit to Bali.

Rooms - on check-in we were given a twin room, not the upgrade our travel company promised - however a quick word with reception and we were shown an upgraded room on the 3rd floor, asked if it was suitable and then our bags were brought from the original room within 10 minutes. Good sized, clean room with sofa, large coffee table, TV, tea/coffee, mini-bar re-filled every day (Included in the room price), bathroom clean and well stocked with mini toiletries and plenty of towels. Balcony overlooked the small gardens and had a sea view, we could also see the pool area. The only criticism with the room would be that the light bulbs were VERY low wattage and it wasn't always easy to read in the evening even with all the lights on.

Food & drink - meals served either in the ground floor dining room or around the pool area with a different theme each day/night - sometimes the combinations were a little strange but there is another menu to choose from if required. Food always well cooked and never too much put into the serving dishes at one time which means the food is freshly cooked. Two bars, one in the hotel and one by the pool - hotel advertises food and drink 24/7 but after midnight this is on an "ask and get" basis - you walk down from the hotel bar into the dining room area and a night barman serves through a hatch - a little odd but it works well.

Hotel - very clean and well laid out. Staff extremely friendly and helpful but not overpowering. Unfortunately the lift (elevator) was out of order during our visit but that actually helped us walk off all the food we ate! :) Hotel is located right on the beach with a small footpath running between the hotel gardens and the beach. There is a good sized pool but I would imagine in high season the number of sunbeds available would be limited unless you got down there early. The hotel hosted musicians most nights of the week who always asked for requests and seldom failed to deliver. The also had Balinese dancers twice while we were there who performed by the dining room while we ate.

There is a beautiful Temple right next door and we were lucky enough to be there during a large celebration. The hundreds of people visiting the Temple to celebrate did somewhat overspill into the hotel grounds but were so friendly and charming that it was not a problem. There was a huge amount of litter when we went back to our room around midnight but when I walked along the beach at 7.30 the next morning every scrap had been cleared up - amazing! There are a few restaurants and bars along the main road but no entertainment aside from that which is hotel based - not a holiday for those who want masses of nightlife.

All-in-all excellent value for money and if we were to return to Nusa Dua, Bali we would stay here again.

We arrived after being collected from the airport and were allocated a twin room, not the king room we were expecting. We managed to push the beds together but they were different heights which wasn’t so clever! After 2 nights we were having problems in the room, the TV had ceased to work, the shower water was not draining from the bath, I had stayed at the hotel 7 years ago and it was pretty apparent that no maintenance has been carried out on the rooms during that time! The manager moved us to a suite room, which was much larger and had a lovely comfortable king sized four poster bed, but was still looking a bit tired, the bathroom was extremely dated.

We stayed on an all inclusive basis, the food was generally ok, although we didn’t think much of the breakfast selection, (we’ve never seen tagliatelle with prawns for brekkie before?!?!) preferring instead to order from the snack menu after 10am.

The staff however are the highlight of this place, many of them had been working there when I stayed 7 years ago, which says a lot for the place, we found almost without exception that the staff were super friendly, helpful and would be happy to help you in any way they could.

On our last evening we returned to our room to find a deluge, we assumed wrongly that the water was leaking down through the ceiling, but no it was actually coming up through the bathroom floor, as we were leaving the following day we did not want to change rooms, so instead we were supplied with 4 changes of towels to keep the flooding at bay. The manager spoke to us prior to us leaving to apologise for the maintenance issues we’d had, we just hope that he takes the issues seriously and gets the go ahead to update the rooms in the near future.