Our stay at Ramada Resort, Benoa. Our first day in Bali was not a pleasant experience. This however was no fault of the hotel! My husband broke a toe walking in the street & I was unconscious on the restaurant floor during dinner. My husband was terrified for me & was screaming for help. The entire staff that was on duty including the duty manager & hotel manager gathered & assisted in anyway they could. I don't remember what happened I only remember coming to and being surrounded by lots of people. I was literally covered from head to toe in vomit. Everyone was making sure I was ok, they then put me in a wheelchair & took me back to my room. Nothing was too much trouble for these amazing people! The next day all the staff that were there the night before were all asking how I was. I was fine but a little embarrassed about what happened & the mess left behind for these people to clean up. I think I was dehydrated from our long walk. From then on the staff went above & beyond to make sure we were ok. Looked after us more than any other hotel we have ever stayed in before. The duty manager Alit, is an amazing man with a heart of gold. Nothing was too much trouble for his special guests. Any little problem we had was quickly resolved... He even gave us an upgrade to a villa with a pool so we could have a quiet place. I thank you Alit for everything you did for us. You are a true asset to this hotel! We also had the pleasure of meeting with Miss Genevieve. As busy as she was with the day to day runnings of the hotel she always had time to chat with her guests. This is something that other hotels lack. Your professionalism is amazing! Ramada owners should be proud of you for all the work that you do. I would recommend this hotel to anyone looking for some pampering and to get away from the hustle & bustle of Kuta. Thank you to all very much & we will see you again real soon. Take care & stay safe til we meet again :) Norm & Cheryl Houdek.
- Also Known As:
- Ramada Resort Benoa Bali Hotel
- Ramada Resort Benoa Bali Hotel Tanjung Benoa
- Ramada Benoa Bali
- Ramada Nusa Dua
- Nusa Dua Ramada
- Ramada Resort Benoa Bali Tanjung Benoa
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