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“Not a very good experience” 2 of 5 stars
Review of Novotel Bali Benoa

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Novotel Bali Benoa
4.0 of 5 Resort   |   Jl. Pratama 70, Tanjung Benoa, Bali 80361, Indonesia   |  
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Hotel amenities
Ranked #2 of 18 hotels in Tanjung Benoa
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1,730 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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Bangkok
Top Contributor
67 reviews 67 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed June 30, 2013

Benoa beach is away for the crowded area in Bali. More suitable for families and people who want to stay in quiet area. Spent a wonderful 1 week in a pool villa. The place is really perfect, nothing to be criticized. Great design, very comfortable, top notch service.
Excellent restaurants and choice and drinks. I highly recommend the freshly squeezed fruits juices. Also interesting the small bar on the beach with a selection of very good paninis.
Just next to the beach, 2 large swimming pools, well equipped for kids. Daily animations available for kids, perfect for families.
The beach is just ok, far from being the best spot in Bali; but good enough to relax. Cleaned everyday by the hotel staff.

In brief, really highly recommended. I would definitely go back at Novotel Benoa.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, June 30, 2013
Dear Raphael T,
thank you very much for your kind and positive review. It feels good that you had an excellent stay in our resort and thank you for recommending our hotel.
We are looking forward to welcoming you again at Tanjung Benoa.
Best regards
Alexander Poindl
General Manager
h1922-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gore, New Zealand
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 29, 2013

Stayed here for four nights after staying at two small hotels after initially being overwhelmed by the amount of people we soon realised after seeing where friends of ours were staying this was a good choice as there is a large amount of 3 and 4 stored concrete hotels with pools with no atmosphere and no shade, The novotel benoa had plenty of shade and rooms on one level on the beach side , And was in a Balinese style which we liked, I would recommend staying on the beach side because of the ground floor rooms and generally quiet, The food was good and well priced if a accor member. I must also add the staff were the most friendly we encountered on the island not that others were bad but the Novotel staff were exceptional and a pleasure to deal with. We would stay here if in the area again.

Room Tip: We stayed in room 334 which was close to everything and still very quiet.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, June 30, 2013
Dear Paulmatheson,
thank you for your review on your stay with us and we are happy we could 'positively surprise you'. I am especially happy that our staff were exeception and made the difference - I will share this with all my team.
Hopefully we will be able to welcome you again at oru resort.
Best regards
Alexander Poindl
General Manager
h1922-gm@accor.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 28, 2013

Having traveled down from hectic days in Ubud the relaxing atmosphere, the untroubled service offered with smiles certainly made the five day stay a pleasure. To wake in the mornings to hear the sea and have a swim at our door of our beach cabana was a delight. This followed by the delicious breakfast and a day on sun lounges at the pool or at our cabana certainly recharged the batteries. Short walks to the local restraunts was easy but the food in the hotel was all we needed. A cleaned room each day made the stay even better

Room Tip: The beach cabana is certainly worth the few extra dollars.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, June 29, 2013
Dear Leigh P,
thank you for your comments and reading your review truly feels good. This is all we like to achieve: relaxed guests, making them feel at ease and offer flawless services. We are happy you had a great stay with us.
Best regards
Alexander Poindl
General Manager
h1922-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 27, 2013

It's a very luxurious environment to stay, the staffs are extremely friendly, the private beach is just near the rooms and the breakfast was very abundant and amazingly good. We stayed here only for one night but will sure come back when visiting Bali again !!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, June 27, 2013
Dear JanVerlinden,
thank you very much for this marvellous review. My team and I are happy you had a great one night stay with us and hope to see you back again.
Best regards
Alexander Poindl
General Manager
h1922-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Novotel Bali Benoa

Address: Jl. Pratama 70, Tanjung Benoa, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Tanjung Benoa
#2 Spa Hotel in Tanjung Benoa
#2 Luxury Hotel in Tanjung Benoa
#2 On the Beach Hotel in Tanjung Benoa
#2 Romantic Hotel in Tanjung Benoa
#2 Top resorts Hotel in Tanjung Benoa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bali Benoa 4*
Official Description (provided by the hotel):
Novotel Benoa Bali is located at the edge of Nusa Dua, overlooking the golden sands of Tanjung Benoa beach. The resort has been created using traditional Balinese architecture which provides a unique atmosphere set within luscious tropical gardens.The hotel has 179 rooms each with a coconut wood interior design and either a balcony or a garden. There are 8 villas designed in a magnificent tropical style, each with a private swimming pool, an open-air living room, a bathroom with a whirlpool and a rain shower, an espresso machine and a spacious dressing room. Moreover, the luxurious 2-bedroom beachfront villa has all of the above facilities as well as an amazing view overlooking the ocean.The resort offers a variety of dining options including a daily theme buffet dinner, a beach restaurant, a pool restaurant and 3 relaxing bars. A daily entertainment program is provided all day through until the evening. Activities are available everyday for children at the Kids Club. Sport facilities include 3 swimming pools with 2 whirlpools, a tennis court and a fitness center, beach activities including volleyball. Specially designed indoor and outdoor beachfront "bale" spa for rejuvenating. Water sports are available nearby. A free shuttle bus gives access to Bali Collection shopping center in Nusa Dua. Parking and Wifi in the lobby area are also complimentary. ... more   less 
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Also Known As:
Novotel Bali Benoa Hotel Tanjung Benoa
Novotel Hotel Bali Benoa
Novotel Hotel Tanjungbenoa
Novotel Nusa Dua
Novotel Benoa Bali
Nusa Dua Novotel
Novotel Bali Benoa Tanjung Benoa

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