We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant surprise” 5 of 5 stars
Review of Novotel Bali Benoa

Save Saved
You added Novotel Bali Benoa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Novotel Bali Benoa
4.0 of 5 Resort   |   Jl. Pratama 70, Tanjung Benoa, Bali 80361, Indonesia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #2 of 18 hotels in Tanjung Benoa
Gore, New Zealand
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Pleasant surprise”
5 of 5 stars Reviewed June 29, 2013

Stayed here for four nights after staying at two small hotels after initially being overwhelmed by the amount of people we soon realised after seeing where friends of ours were staying this was a good choice as there is a large amount of 3 and 4 stored concrete hotels with pools with no atmosphere and no shade, The novotel benoa had plenty of shade and rooms on one level on the beach side , And was in a Balinese style which we liked, I would recommend staying on the beach side because of the ground floor rooms and generally quiet, The food was good and well priced if a accor member. I must also add the staff were the most friendly we encountered on the island not that others were bad but the Novotel staff were exceptional and a pleasure to deal with. We would stay here if in the area again.

Room Tip: We stayed in room 334 which was close to everything and still very quiet.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, June 30, 2013
Dear Paulmatheson,
thank you for your review on your stay with us and we are happy we could 'positively surprise you'. I am especially happy that our staff were exeception and made the difference - I will share this with all my team.
Hopefully we will be able to welcome you again at oru resort.
Best regards
Alexander Poindl
General Manager
h1922-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,785 people have reviewed this hotel

Traveler rating
    795
    703
    195
    63
    29
See reviews for
744
713
49
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 28, 2013

Having traveled down from hectic days in Ubud the relaxing atmosphere, the untroubled service offered with smiles certainly made the five day stay a pleasure. To wake in the mornings to hear the sea and have a swim at our door of our beach cabana was a delight. This followed by the delicious breakfast and a day on sun lounges at the pool or at our cabana certainly recharged the batteries. Short walks to the local restraunts was easy but the food in the hotel was all we needed. A cleaned room each day made the stay even better

Room Tip: The beach cabana is certainly worth the few extra dollars.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, June 29, 2013
Dear Leigh P,
thank you for your comments and reading your review truly feels good. This is all we like to achieve: relaxed guests, making them feel at ease and offer flawless services. We are happy you had a great stay with us.
Best regards
Alexander Poindl
General Manager
h1922-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 27, 2013

It's a very luxurious environment to stay, the staffs are extremely friendly, the private beach is just near the rooms and the breakfast was very abundant and amazingly good. We stayed here only for one night but will sure come back when visiting Bali again !!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, June 27, 2013
Dear JanVerlinden,
thank you very much for this marvellous review. My team and I are happy you had a great one night stay with us and hope to see you back again.
Best regards
Alexander Poindl
General Manager
h1922-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 23, 2013

We stayed here for a week, using it as a base to travel to Ubud for a few nights and back. Novotel Benoa impressed us with the wonderfully designed rooms, the three pools, the main restaurant (although we only had breakfast there - which was really excellent with a huge amount of choice what to eat, from freshly squeezed juices to Western and Eastern breakfasts - the best was rice and rendang and also the fish sambal was great). The gardens were stunning and very well kept. The staff were all friendly and smiley, from the hardworking men who help you cross the road (where the other two pools and rooms are), to the breakfast staff and receptionists. Initially when searching online before going (and looking on google earth), we were a bit concerned with the room being on the other side of the road. But, once we got there, it was fantastic and added to the charm. Our beds were prepared in the late afternoons for bedtime, with a fresh frangipani and the weather forecast for the next day! On arrival, a fresh fruit platter was delivered to our room, which overlooked the gardens and the roof tops of a village. The hotel had wifi, but had to keep logging on each time, and were not told that the password will expire. But that was minor and it was sorted easily. A nice touch was in the afternoons if lounging by the pool or on the beach, we were given some fresh fruit on a skewer to refreshen up! Overall, it was a great place, I'd recommend it to friends, and would definitively stay there again if in Benoa.

Room Tip: We loved our room, which overlooked the gardens and bordered a village. We experienced the cockerels...
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, June 24, 2013
Dear PomelloLondon,
thank you for this kind review on our resort, my team and I are very hapy you enjoyed your holiday. It is always a big motivation for all of us when the little details and services are appreciated and seen, thank you also for sharing that you enjoyed our Deluxe Rooms in the Garden Wing.
Looking forward to welcoming you again when you are back to Tanjung Benoa.
Best regards
Alexander Poindl
General Manager
h1922-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 22, 2013

located near the beach, has own private beach, and not too expensive are positive thing of this hotel. However I must admit that the hotel is already old enough.
the hotel also serves good selections of breakfast.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, June 23, 2013
Dear Guest,
thank you for your positive review on your recent stay with us.
Our hotel operates in Tanjung Benoa quite some years and please be assured that we maintain it well and in good standards. Many of our guests return because the hotel has been built in Balinese style and is kept authentic and in a large natural tropical environment.
Best regards
Alexander Poindl
General Manager
h1922-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Novotel Bali Benoa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Bali Benoa

Address: Jl. Pratama 70, Tanjung Benoa, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Tanjung Benoa
#2 Spa Hotel in Tanjung Benoa
#2 On the Beach Hotel in Tanjung Benoa
#2 Luxury Hotel in Tanjung Benoa
#2 Top resorts Hotel in Tanjung Benoa
#2 Romantic Hotel in Tanjung Benoa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Bali Benoa 4*
Official Description (provided by the hotel):
Novotel Benoa Bali is located at the edge of Nusa Dua, overlooking the golden sands of Tanjung Benoa beach. The resort has been created using traditional Balinese architecture which provides a unique atmosphere set within luscious tropical gardens.The hotel has 179 rooms each with a coconut wood interior design and either a balcony or a garden. There are 8 villas designed in a magnificent tropical style, each with a private swimming pool, an open-air living room, a bathroom with a whirlpool and a rain shower, an espresso machine and a spacious dressing room. Moreover, the luxurious 2-bedroom beachfront villa has all of the above facilities as well as an amazing view overlooking the ocean.The resort offers a variety of dining options including a daily theme buffet dinner, a beach restaurant, a pool restaurant and 3 relaxing bars. A daily entertainment program is provided all day through until the evening. Activities are available everyday for children at the Kids Club. Sport facilities include 3 swimming pools with 2 whirlpools, a tennis court and a fitness center, beach activities including volleyball. Specially designed indoor and outdoor beachfront "bale" spa for rejuvenating. Water sports are available nearby. A free shuttle bus gives access to Bali Collection shopping center in Nusa Dua. Parking and Wifi in the lobby area are also complimentary. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Priceline, Orbitz, Booking.com, Travelocity, Tingo, AsiaRooms, Despegar.com, BookingOdigeoWL, ACCOR, Hotels.com, Otel and Venere so you can book your Novotel Bali Benoa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bali Benoa Hotel Tanjung Benoa
Novotel Hotel Bali Benoa
Novotel Hotel Tanjungbenoa
Novotel Nusa Dua
Novotel Benoa Bali
Nusa Dua Novotel
Novotel Bali Benoa Tanjung Benoa

Owners: What's your side of the story?

If you own or manage Novotel Bali Benoa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.