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“can not expect more” 3 of 5 stars
Review of Ibis Styles Bali Benoa

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Ibis Styles Bali Benoa
3.0 of 5 Hotel   |   Jl Pratama 57A, Tanjung Benoa, Bali 80361, Indonesia   |  
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Ranked #13 of 23 Hotels in Tanjung Benoa
Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“can not expect more”
3 of 5 stars Reviewed February 12, 2014

arrive around 11 am and was told by the receptionist that since I book 2 rooms, he can provide 1 room at that time being while the other is being clean up which I really appreciate his effort considering I travels with my family. The rooms is side by side as requested earlier, facing to the street with view of new hotel construction. Thus when you open your balcony door you can easily get dusted from the outside. The room itself is quite spacious and love the bed.
Breakfast is great, many variety and has good taste. The pool is also nice to spend the day while I am not too happy about the "resort private beach" as it was not as I expected. I assume is just across the street but in fast it was further from the hotel and there was no service also. you have to bring your towel from the hotel. But I assume it is excellent facilities for whats so-called budget hotel.
Also tried the spa, but was not impress at all with the spa room ambiance nor with the spa service.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyoman W, General Manager at Ibis Styles Bali Benoa, responded to this review, February 16, 2014
Dear Valued Guest,

Thank you for choosing our hotel as your accommodation choice during your recent visit to Bali.

It is a pleasure to hear that you enjoy our spacious room and bed quality. In addition, you also satisfied with our breakfast selection and taste.
At the same time, we are also thankful for the constructive feedback that you have shared. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests.

We thank you for your support and hope we will have the pleasure of serving you and your family again soon.

Best Regards,

Nyoman Wirayasa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Jakarta, Indonesia
Top Contributor
65 reviews 65 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
259 helpful votes 259 helpful votes
3 of 5 stars Reviewed February 5, 2014

As we only stayed for one night, we didn't have time to explore the hotel. We arrived at night and it was raining, the check in was ok as I booked through Accor website (the price is the same with other hotel booking sites). We got the room immediately, so tired that we didn't even bother to get welcome drink at the bar, too bad they didn't provide welcome drink while check in.

Room was quite spacious, they have pop theme, complete with desk, hanger, tea making facilities, slippers, etc. I kind of feel that the floor was not too clean, it's feel sandy.
Showers was good, hot water was working properly.

I saw the pool from the room balcony, very inviting but it was raining and windy, so no one was swimming that night, as well as in the morning the raining was hard.

Breakfast was average, they have egg stations, but it's already prepared so not really fresh. Fruits was ok. I dont like the juices, i think it's not made from fresh fruits.

I think the hotel is good enough for holiday, I don't know where the beach is as no time to explore as we headed to Ubud. The pool was good to relax. Probably will stay again as it's quite cheap compare to other neighboring hotel.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyoman W, General Manager at Ibis Styles Bali Benoa, responded to this review, February 7, 2014
Dear Valued Guest,

Your feedback is truly valued and I would like to thank you for sharing your experience with us.

It is delighted to learn that you enjoy our spacious room, good shower and pop theme concept. At ibis Styles, you may find style and fun on every floor.
However, allow me to express my sincere regret in regards to the cleanliness. Please rest assured that our management have evaluated and taken further action in regards to this matter.

Our swimming pool is one of guest favorite‘s hotel facilities with its relaxing sunbeds and canopy beds.
I look forward to welcoming you back to the resort in the near future, so that you may experience our relaxing swimming pool and beach club.

Best regards,

Nyoman Wirayasa
General Manager
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Port Moresby, National Capital, Papua New Guinea
1 review
4 of 5 stars Reviewed February 3, 2014

Nice pool, clean and helpful staff. The breakfast was delicious with a wide choice. Just be careful when it comes to getting a private car and driver through the hotel, their rates are very expensive. Would definitely go there again especially if you want some place quiet and just to relax. The hotel doesn't offer too much in terms of activities.

Stayed December 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyoman W, General Manager at Ibis Styles Bali Benoa, responded to this review, February 5, 2014
Dear Valued Guest,

We would like to thank you for choosing ibis Styles Bali Benoa as your accommodation choice during your recent stay in Bali and for taking the time to share your feedback with us.

It is a delight to know your positive comments on our swimming pool area, room cleanliness and helpful staff.
Indeed, Tanjung Benoa is one of favorite tourist places and destination in Bali that also offers tranquility for relaxation.

We thank you for residing with us and we do hope that your lovely experience will bring you back to ibis Styles Bali Benoa at the soonest.

Best Regards,

Nyoman Wirayasa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
3 of 5 stars Reviewed January 6, 2014

It;s quite annoying as we checked in at 15.30 and the receptionist asked us to wait for at least another 30 minutes since the room is not ready yet. We realized that it was peak season but the hotel could notify us through mobile phone or email. One of the elevators always stop at 2nd floor and sometimes jammed there so we have to go out and use another one...

  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyoman W, General Manager at Ibis Styles Bali Benoa, responded to this review, January 8, 2014
Dear Valued Guest,

Thank you very much for the valuable feedback.

We apology for a less than satisfactory overall experience with us in regards to the issues that you have mentioned, we will certainly take your feedback into great evaluation and immediate action.

I hope to welcome you back for a chance to create a more positive, memorable experience in the future.

With my best regards,

Nyoman Wirayasa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2014

We spent 2 nights over new years at the Ibis Styles Bali Benoa, had a nice pool area, breakfast was chaotic at best, line up for pretty much everything it is peak season and we had to clean a table for breaky but hey it was free! We were given a voucher for the in-house spa wellness centre but we went for a 1 hr massage straight across the road for a quarter of the price only about 60K… The hotel is close to the beach and any of the water sports. We found the staff to be helpful but had a few difficulties with figuring out how to catch the buses to the local shopping Bali collection Shopping Arcade - we missed the bus 3 times?? We asked the hotel to arranged a driver - a Mr. Wayan Giri (komotra bali taxi company no141) who was very honest and very reliable. he drove us out to The Rocks bar and then come back later in the evening and picked us back up. Great driver and service..

Room Tip: Ide pay the extra next time and get a suite as the other rooms are quite small.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyoman W, General Manager at Ibis Styles Bali Benoa, responded to this review, January 8, 2014
Dear Valued Guest,

Thank you for your precious time to post such a valuable review.

We are very happy to learn that you had a wonderful experience with our nice pool area and helpful staff.
Your comment regarding the shuttle schedule to Bali Collection Shopping Arcade is very much appreciated and we will rectify this issue with our team accordingly.

Certainly I look forward to welcoming you back in the near future for another ibis Styles experience.

Best Regards,

Nyoman Wirayasa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Bali Benoa

Address: Jl Pratama 57A, Tanjung Benoa, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Tanjung Benoa
#12 On the Beach Hotel in Tanjung Benoa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Styles Bali Benoa 3*
Number of rooms: 174
Official Description (provided by the hotel):
Nestled in the southern tip of Bali, Tanjung Benoa Nusa Dua, Ibis Styles Bali Benoa is a retreat that blends modern contemporary design with natural elements. Rooms are designed with colorful theme and elegant backdrop amidst dashes of vivid colors with the touch of contemporary interior designs. Each facility features individual concept, from international restaurant to a stylish lounge, and pool side bar with innovative and generous selections of cocktails, beers and wines. ... more   less 
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Also Known As:
Ibis Styles Bali Benoa Tanjung Benoa

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