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Reviewed January 29, 2015

Stayed for almost a week for our honeymoon. Over-all I would say that it was a nice hotel. Not perfect but almost. They have the best service around and staff were all friendly and helpful. Hotel's location was far from the city proper. We only had convenient stores to rely on if we need to buy anything. No malls or anything. The nearest place was Bali Collection which was really for tourists, especially the price. Good thing there were free rides. If we were given an ocean view, I would have given 5 out of 5. :) Good job!

Room tip: Ask for the one with an ocean view. :)
Date of stay: January 2015
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank chelpot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Astiti G, Manager at The Segara Suites, responded to this reviewResponded February 5, 2015

Dear chelpot,

We are happy thet your honeymoon at our resort was enjoyable and looking forward to welcoming you back on your second honeymoon or with your family. A good ocean view room or a nice family room will be waiting..

Regards
Homms Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2015 via mobile

  First of all, we thank you for the perfect service and providing delicious foods, which give us a deep impression for everything you done.Here, we specially thanks you and your team, and sends the best regards and the most sincere gratitude to all of you.
  At the end, we sincerely thank for the all supports from you and your colleagues

Date of stay: January 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 晶晶 李
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Astiti G, Manager at The Segara Suites, responded to this reviewResponded February 5, 2015

Dear Guest,

Thank you very much for your review ... we will keep developing and will serve you even better on your next stay..

Regards
Homms Management

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Reviewed January 13, 2015

We just returned from there an had the Penthouse (Room 10) was nice at first sight as we arrived very late.
Don't be fooled by the photos you see here or on agents brouchers as its all fake !
The following Morning you see all the faults leaks in the bathrooms doors don't open smoothly dirty from previous family found food scape under lounge the balcony above had a massive hole exposed .
The large aircon leaks on you if your sitting on the lounge , the bedroom 1 broke they were fix to repair it but it leaked all over my luggage as it was underneath it wetting all my clothes & photos we had taken from the zoo.
Theres no Laundry facilities as im always use to it with having kids
The staff are friendly but don't understand much
Breakfast is scabby & is 99% cold most of the time .
Needs a Massive revamp
Its location is in the middle of Nowhere the real Nusa Dua is further up & beautiful try to go there as this place your literally stuck in Scumville

Room tip: sorry nothing good really to say there good but have faults
Date of stay: January 2015
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mia71E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Astiti G, Manager at The Segara Suites, responded to this reviewResponded February 5, 2015

Dear Mia71E

Thank you very much for your inputs and we will take a serious look on your comment about cleanliness as it is really our concern.

We are really sorry that nobody inform you about the laundry pick up service that available nearby, and in regards to location, some other guest feel that the 10 minutes by free shuttle to Nusa Dua centre is not really long... and with this distance to the center they can enjoy the quiet evening but complete watersport in day time...

If you could give us another try on your next visit to Bali, I will try to show you other positive points of our property...

Best reagrds
Homms Management

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Reviewed November 26, 2014

Stayed at Segara hotel last week for 10 days,totally 5 star penthouse.Staff were brill & breakfast was always good,no complaints at all would def recommend here to stay if in area right on ️beach front with loads of eating places & bars near by. Michelle

Room tip: Def have a penthouse as the views are brill
Date of stay: November 2014
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank 934michelle1974
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Astiti G, Manager at The Segara Suites, responded to this reviewResponded January 5, 2015

Dear 934michelle1974,

We are happy that you have enjoyed your holiday at our property. Meantime, we are looking forward to welcoming you back to our hotel with even better service..
Regards
Homms Management

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Reviewed October 18, 2014

Well we liked it so much when we were there in September we have already booked our second stay. We will see you again on the 25th of October.

We found the people at this hotel refreshingly polite, helpful and cheerful. They exceeded our expectations. Nothing was too difficult.

The room was spacious and clean, well appointed and comfortable. The standard was very high. The breakfast was delicious and this is served and laid out on your dining table for you and your coffee/tea is poured as well.

We recommend this hotel to anyone wanting GREAT service and a spacious luxurious room to relax in after a long day shopping.

There are free shuttles to a couple of large shops as well and water sports are straight out the back door.

Segara see you soon

Room tip: Boutique hotel only a few rooms available, but the one with the outdoor spas look good. I think they are two bedroom though and we only needed one.
Date of stay: September 2014
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
1  Thank AdamandJenny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Astiti G, Manager at The Segara Suites, responded to this reviewResponded October 22, 2014

Dear AdamandJenny,

We are glad to hear that you were enjoying your previous stay very much. All of us here are looking forward to welcoming you back to The Segara Condotel

Best regards
Homms Management

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