staff are friendly but once the job is done they will stand there expecting u tip them. food is good and reasonably priced. complimentary breakfast is ok. nothing great. sad part is that the prices are too much for the quality of service they give. My worst experience was when some of my friends came to visit me to the hotel the guard in front of the hotel humiliated them by checking their bags. They claim it to be a business hotel and instead of welcoming the guests with a smile if he stops them at the doorway and suspiciously checks the bag who want to stay there.