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“Natural and Caribbean Bliss” 5 of 5 stars
Review of Keyonna Beach

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Keyonna Beach
3.0 of 5 Hotel   |   Johnson's Point, Turners Beach, Antigua   |  
Hotel amenities
Ranked #1 of 1 hotels in Turners Beach
Braunton, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Natural and Caribbean Bliss”
5 of 5 stars Reviewed February 9, 2013

We had a great stay here, the accommodation was excellent, the staff were friendly and helpful and nothing was too much trouble. The food was fresh and tasty with a good variety of menu and the service exceeded our expectations. Great for a romantic getaway.

Room Tip: All round good accommodation.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeyonnaBeach, Owner at Keyonna Beach, responded to this review, February 14, 2013
Thank you for your feedback. We are pleased that you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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134 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2013

Stayed at Keyonna Beach early January and had a wonderful holiday. The staff were very friendly and went out of their way to be helpful without being in your face. Stayed in one of the cottages which was very comfortable and clean. Really comfortable big bed.

We thought the food was excellent and there was plenty of it. The service was friendly.

Lovely beach and really comfortable Bali beach beds. Few tourist from cruise ship - but usually the other end of beach and only late morning till mid afternoon.
Would recommend this hotel to anyone wanting a small friendly hotel which has a really chilled out atmosphere. Don't visit if you're looking for a holiday wanting a lot of entertainment.
We returned from holiday feeling extremely chilled!

There were mosquitoes - but hotel fogged the grounds which certainly helped.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hove, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 27, 2013

We stayed at Keyonna Beach while doing a little island hopping in the Caribbean and it was our favourite stop in the whole trip. It definitely is not for everyone, but if you're looking for a quiet spot to chill out on the beach away from the crowds like we were, it is perfect. We stayed in a cottage which was simple but stylish - great four poster bed, outdoor shower and lovely deck with sea views. They're new, just added in December and really are head and shoulders better than the rooms in the main building.

There aren't many rooms so the place is light on facilities. A simple seating area serves both the bar and restaurant and reception! Meals are a la carte with a choice of 2 options, and I saw the staff make specific dishes on request for other visitors too. The food was great, much better than expected for a simple 3* hotel. I think they have brought in an Italian chef since the relaunch in December.

Apart from that, it really is all about the beach. Never crowded and calm enough as it is on the Caribbean side of the island, it is pretty much perfect. You get the odd boat stopping by at the other end of the beach to visit a beachside restaurant. And just past that in the next bay is a beach with no buildings at all! We did see a local couple pull up in a jeep and enjoy some skinny dipping though!

All in all perfect for those looking to escape, not for those looking for facilities or lots of people.

Room Tip: Definitely go for a cottage room.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeyonnaBeach, Owner at Keyonna Beach, responded to this review, January 29, 2013
Thank you for your feedback. We seek to make the hotel a good fit for those looking for small, intimate, laid back accommodation. We are glad you enjoyed your stay and look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2013

We had a lovely stay here. the staff were charming and accomadating, the owner and his wife were friendly, the food was excellent and the beach lovely. The only downsides were the mosquitos, although the rooms were supplied with anti-mosquito coils and spray, and the sea, which was rather rough, so snorkelling was disappointing (not the hotel's fault, of course). There was some building work, but it didn't really impinge on us.

Room Tip: We had a room in the main block. Ours was next to the kitchen, so some noise, but it had direct acce...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed January 10, 2013

We chose Keyonna Beach hotel because it was described as "boutique ", secluded and no kids under 12. It promised gourmet food, beautiful beach and for us the perfect getaway. In reality it is a building site, bug riddled with no amenities and THE WORST FOOD we have ever eaten. For an All Inclusive package we have never had so little choice... Oh sorry there wasn't a choice!
Firstly I want to say that the staff were great on the whole - they were working with bad management of the place.
On arrival we are shown a very small room (later to find it is there largest!) and shown a door less cupboard for our clothes - the wooden pole held up by a nail and massive holes where they had removed the safe. When asked to use the hotel safe the housekeeper said it wasn't necessary because in the year shed worked there nothing had been stolen. We carried our money and documents with us daily.
The view from the balcony was stunning but the biting bugs made it impossible to sit out there despite all the sprays, candles and other repellent products. The bug situation was terrible and despite complaints was not fogged until our last night.
The dining room was double tiered decking around wasteland which was cleared during meal times to make gardens for the new sheds - new garden rooms. The floor so bouncy it made you feel sick as staff served meals. The furniture old and tatty. There was no where to sit for pre- dinner drinks or after dinner except 2 benches without cushions. I see now they have a photo on their site with2 benches where we placed them with cushions - this is not a good place to sit due to Mosquitos so don't be fooled - we had nowhere else to chat with friends.
Food was hit and miss. Weekends were worst with no staff and who knows who was cooking. The waitress refused to write down your order, got it wrong every time and you waited for another hour and 15 minutes for a replacement. This woman was the worst. The others were fabulous.
There were two choices on the menu. One fish the other was usually out of stock so instead of steak was offered duck - so nothing again for supper. There is a sample breakfast menu on the website now there was nothing in November. Our first morning was Caribbean breakfast offered by the worst waitress. A plate swimming in spinach, salt cod and tomatoes AND THAT WAS ALL THAT WAS OFFERED AND GIVEN. Ileaving the dining area I called the woman to ask where the supermarket was, she was stuffing her face with food behind the bar! Incredible!
Red wine was served from the fridge, time between courses up to an hour and there was either silence or live music belting out - certainly no boutique ambiance promised.
There weren't enough bug infested Bali beds for everyone. We used broken sun beds on the beach without shade.when asked owner for umbrella he said it was hurricane country so didn't use umbrellas despite the derilect hotel complex next door having umbrellas on their beach and the brochures showing Keyonna beach hotel with lovely sun beds and umbrellas.
The spa was a tent infested with Mosquitos. The others had their massage in the beach but mine was inside the tent as it started raining. The lady came from their sister hotel and was great but I had to jump off the bed half way through and drag it into the tent due to the sand flies... Not relaxing or therapeutic in the slightest.
The pool was unfinished and not cleaned at weekends. Some towels were left on a bed in the rain and sun for 4 days without being taken away. It was infested by ants.
One day we were given dips and poppadum on the beach but the dips and dishes left there for 24 hours. This is not boutique.
As for secluded beach, the party boats start arriving mid morning. They are catamaran trips from the cruise liners up the coast and are just that... Peace is shattered and beach overrun!
I could go on but I hope you realise it is not what it claims to be so be aware.
The taxis are very expensive. A taxi to English Harbour was $80 but JJ was a character and give a running commentary and guided tour of his life, family and local history... Priceless!
Rosemary's herb garden was also a highlight - a talk and walk around the garden for $15 then you can buy her remedies. The extreme bites I had have healed without scarring I'm sure due to her oils and advice... Well worth a visit.

You will notice after this report is posted a glowing letter from an imaginary couple appears on trips advisor and their website. Please do not believe it is genuine. Try out this place if you dare, but don't believe the reports, no one in the hotel on our stay had anything good to say about it.

We are just sad to have to write this type of report and hope that the resort sorts itself out because it has all the ingredients to be what it claims with an injection of money And management.

Room Tip: Garden rooms larger than in the main building rooms
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeyonnaBeach, Owner at Keyonna Beach, responded to this review, January 10, 2013
Thank you for your feedback. We do recognise that there were areas requiring improvement in November after re-opening and we have taken major steps to improve especially in the area of the kitchen and restaurant. We have with us for the rest of the season the restaurant manager from one of the top hotels in Italy to assist us in our efforts, and also have a new chef (re-assigned from Cocos Hotel) to take charge of breakfast and lunch. Feedback has been much improved – the new breakfast menu as shown on our sites has had good mentions. We have taken on some new staff as well so anticipate progress in other areas of service.

The beaches throughout Antigua are public so yachts and catamarans do visit from time to time for a short period, especially since the beach is often cited as one of the best beaches. As we are the only hotel on this long stretch of beach, we are a quiet beach the majority of the time.

The mosquitoes during that period were a challenge throughout the island. The situation is much better with a change in the weather and refreshing trade winds. We have also a regular programme of fogging to seek to minimise this Caribbean issue. The rooms are small in the Beach House, the cottages are larger. We will ensure the actual measurements are on the website so that expectations are realistic. The massage tent is temporary, the permanent area will be on the other side of the property.

There were many changes in December including the new bar area, new front desk and four separate sitting areas in the restaurant for after dining relaxation. We have new images taken in December and we look forward to feedback from future guests as to whether our updated information is a true reflection of our updates. All information on our website and facebook pages are genuine and we encourage and look forward to hearing from all guests whose feedback helps us in ensuring we are always on a path of continuous improvement.
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miami beach
Top Contributor
109 reviews 109 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 7, 2013

Keyona Beach is located on a very nice beach. It was relaxing to open the door in the morning and see the ocean right there! True there isn't much to do in that area, but that's why one goes to Antigua, to relax and get away.

The hotel's beach has very comfortable Bali beds. The staff is very friendly. The food was great.

The eating area is outdoors. While you're eating, a couple of birds may visit your table. they are so cute! and if you're lucky, you may see a hummingbird in the little flower garden. It is an eco friendly hotel, so there are no fans to keep mosquitoes at bay, and from the horrible amount of mosquito bites (or whatever insect bit me) I got on my lower legs, I assume they don't do pest control either. You really need to use repellent on your skin if this bothers you. They are so thoughtful at Keyona, to provide the rooms with Off insect repellent and other things to deal with insects. However, the brand off didn't work at all. Neither did the fancy repellent I brought with 34% deet. I suggest you ask the locals which brand they use. I suggest you keep your room's door closed at all times to avoid mosquitoes getting in.

I was having such a great time there. Too bad our stay was so short. I would've been so happy to just go to the beach all day, lay on a bali bed and relax in the afternoon, but my boyfriend wanted to explore the island and we were up and down Antigua and i didn't get to enjoy the hotel much.

Room Tip: I believe all rooms face the ocean, so you'll be happy with whatever room/cottage you get. If yo...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeyonnaBeach, Owner at Keyonna Beach, responded to this review, January 10, 2013
Thank you for your review and are pleased that your stay with us was enjoyable. We look forward to you visiting us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 4, 2013

We chose Keyonna Beach for our winter holiday after reading the brilliant reviews on here, and after looking at their website. We have never stayed all inclusive before, as we normally like getting out and about and trying lots of different things, and the thought of a buffet lunch every day fills me with dread. But we were looking for a totally chilled out holiday, and the promise of chef cooked a la carte meals every day was really appealing. We were particularly excited about all the fresh fish, and tempting meals we kept reading reviews of online, and after looking at the sample menu on the resort's website.

I don't want to write a negative review of Keyonna Beach because in many ways we enjoyed the holiday. The beach is nice, the bali beds are great (as long as you can get one, which became a problem towards the end of our stay), and many of the staff try very hard to look after you. However, I want to write a review that would have helped me when choosing whether to stay here or not, so I hope this is helpful.

The rooms are adequate, clean, and despite not having a safe, wifi, or an ipod dock (all promised when we booked), were fine for our purposes. Unfortunately whilst we were there there was a lot of construction work happening (an issue we subsequently had to take up with our tour operator), and this was for the construction of additional cottages on the site, which will increase its capacity - which would worry me in terms of how the staff/bar/restaurant/bali bed situation will hold up. As I mentioned, by the end of our week there were more couples than bali beds and people were getting up in the morning and putting towels over them 'reserving' them, which was incredibly irritating - especially as the insects were SO BAD when we stayed that it wasn't even an option to lie on the sand.

Quick note re insects - they really were AWFUL during our stay (November) - mosquitoes in the restaurant were really terrible, and there are no fans trying to keep the air moving to try and help. On the beach there are sandflies which bit everyone terribly, I had 30 bites on one foot at one point - despite buying the best repellent I could find before we travelled. In the end one of the staff mentioned that they all use something called 'Be Gone', it smells like furniture polish and might be pretty toxic, but it actually works, so I bought that from a shop on the island which helped.

Food - The food we were served during our stay varied from good to poor - there were VERY limited options (I didn't think this would bother me, but by the end of the week it was quite depressing), with the same options over and over again in the seven days we were there. It felt like we were being served the cheapest fish they could buy - long gone are the crab cakes I kept reading about, instead it was conch fritters time and time again, and whilst I know it's personal taste, they are essentially sea snails, and taste like it - not quite the same as a lovely crab fishcake...
Snapper was served once, which was lovely, but most of the time it was mahi mahi for lunch and dinner and it got rather dull. One day when I decided I'd had enough of the mahi mahi I ordered the chicken instead. I kid you not it was chicken dipper type things in a cheese and tomato sauce which was one of the most unpleasant things I've ever been served -it was inedible.

We only had one 'local' dish served while we were there, and I think the loss of their first chef who obviously did a very good job, has left them struggling to keep standards up to be honest. Generally the food was just ok, but there were some dishes that I actually couldn't eat- which is a problem when there are no shops nearby or any other options to eat. As others have mentioned service is incredibly slow, again, this is something I didn't think would bother me - but I'm not talking about a relaxed pace of service, I mean one server struggling to deal with all the tables and issues at every meal time in terms of asking for bread and it turning up 30 minutes later, no sauces with your food etc etc, I know it might sound petty, but it really started to spoil things after a few days when eating became a chore rather than a pleasure.

Whilst we were there there was no music in the restaurant/bar, and no atmosphere, there was none of the live music we were told happened weekly, and mealtimes were rather silent/whispered affairs, which was a shame. I think this is something they are planning on changing - but we hadn't paid for an unfinished resort - so it was really disappointing. There were also no toilets in the restaurant/bar, so you had to go back to your room if you needed the loo or to wash your hands etc, again, another irritation.

The outdoor spa is a plastic tent at the end of the beach which the masseuese told me was too hot to go inside, so it is actually just a rickety old massage bed on the beach - not exactly a huge problem, but also not exactly an 'outdoor spa' - be warned.

On a final note - the resort has nothing nearby, taxis are expensive, and it's probably better to hire a car. We shared a taxi with two other couples up to Shirley Heights on the Sunday, and it cost us each about £60. Brilliant evening out!

I won't moan anymore - I just wanted to warn prospective guests that many of the older reviews are quite misleading now that the chef has changed, and now that they are expanding and, I think, trying to make it more profitable by cutting expenses.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Keyonna Beach

Address: Johnson's Point, Turners Beach, Antigua
Location: Caribbean > Antigua and Barbuda > Antigua > Saint Mary Parish > Turners Beach
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Turners Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Keyonna Beach 3*
Official Description (provided by the hotel):
Perfectly located on a long stretch of less travelled, secluded white sand beach lapped by gentle waters, this intimate Antigua beach hotel is situated no more than forty steps from the calm waters of the South West sunset lit coast.Simply styled rooms with traditional Caribbean four poster beds all with verandas where you can enjoy the cool ambience.Overlooking the crystal blue waters of the Caribbean Sea with stunning views of nearby Montserrat, Keyonna Beach, a couples only Antigua hotel, is located in Johnson's Point, closely situated to other seafront restaurants and attractions. This small all inclusive Antigua hotel is the perfect base to explore the sights and sounds of the island while enjoying intimate romantic Antigua accommodation on the south coast, 30 minutes drive from V.C. Bird International Airport, 20 minutes drive from the capital of St John's and 5 minutes drive from the Jolly Harbour Marina with shopping mall, banks, pharmacy and supermarket.Our Beach Restaurant provides a multi-tiered, wooden terrace, perfect for casual secluded beachfront dining. The hotel provides daily table service at all meals including breakfast , lunch a la carte and dinner with daily changing menus. After dining, relax on thick cushioned loungers and Bali beds.Enjoy a highly personalized, intimate atmosphere, with fabulous views at Keyonna Beach. ... more   less 
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Also Known As:
Keyonna Beach Hotel Johnson`s Point
Keyonna Beach Antigua

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