we stayed at the crown resort for 7 nights and had a really relaxing and beautifull time here.we booked a garden suite and the first night discovered that the airconditioning in the bedroom was not cool enough for us.went to reception and found THE STAR of the resort---RITA!!she quickly apologised and promised to get it sorted asap.with her help we decided to upgrade to a courtyard pool suite and then the fun began!!!the courtyard suite was fantastic and well set out,the pool divine.we spent so much time in the pool!!!the housekeeping was excellent and our pool was cleaned and topped up daily.the food at oceans and windjammers was excellent.the breakfast was far above expectations too and the service excellent.another star here too--MII-thanks alot.the manager Rohan was always visible and helpfull too.this is a hands on resort.rarotonga we love spending time here!!the people(local people)are so friendly and the island so clean!!the lagoon is good to swim in too but please bring your own reef shoes as the coral can be sharp.make sure you have something for mossies and sandflies too.be prepared to RELAX as you are on island time and it is wonderfull!!RITA once again thank you--you are superwoman and made all request seem so easy--not a will see attitude but a definite SURE WE CAN!!we will be back and next time we need at least 10 days.all of you take care and thank you for making our holiday so good.