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“Amazing customer service!” 5 of 5 stars
Review of Lagoon Breeze Villas

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Lagoon Breeze Villas
3.0 of 5 Lodge   |   Main Road, Aroa | Rarotonga, Arorangi, Cook Islands (Formerly Lagoon Lodges)   |  
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Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Amazing customer service!”
5 of 5 stars Reviewed March 4, 2013

I arrived at 8:30 am drenched at the hotel reception asking Vikki the hotel manager if there was a room for the next four nights. Before even consulting her computer she asked Ivy to get me a towel so I could dry up :) The whole team at this hotel CARES. It is reflected in the housekeeping, gardening, buffet breakfast, security, etc. As a female travelling alone, it is reassuring and very much appreciated! I recommend this place because of the warmth, friendliness of the staff, the lovely rooms, the cleanliness, the chickens, dogs, cats... Thank-you Lagoon Breezes for making me feel so welcome! Tehui, Ivy, Mama Pu, Vikki, and all the others, MERCI!

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie R, Owner at Lagoon Breeze Villas, responded to this review, March 6, 2013
Bonjour pour notre ami préféré canadienne-française, thank you so much for taking the time to review Lagoon Breeze Villas. The team here thoroughly enjoyed looking after you during your stay and we are all thrilled you rearranged your return travel out of NZ to include a stopover in Rarotonga on your way. It was indeed our pleasure to show you our Rarotongan hospitality. Regards Debbie, Garth, Vikki, Jaimee, Tehui, Ivy, Mama & Papa Pu and Kore.
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165 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Saskatoon
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 2, 2013

If you have a hankering for an unspoiled tropical paradise where the diving is great, the pace is slow, the people are nice and where most everything works, the Cook Islands should be on your list. The international gateway to the 15-island archipelago is Rarotonga, which features a small capital city with a superb Saturday market and a terrific bus service. There are no fast food joints or aggressive pedlars.

There are many self-catering operations on the island but the Lagoon Breeze Villas is exceptionally good. The property features two-story, two bedroom (one up-one down) villas, two bedroom bungalows, and studio semi-detached bungalows. A well-equipped kitchen is part of the package. The decor is simple and attractive and a good tropical breakfast is included.

The staff are exceptionally capable and helpful and the gorgeous garden compares well to the island's botanical garden. The best snorkelling on the island is just across the road and a mini-golf operation is nearby. It's easy to pick up groceries at supermarkets in Avurua, but Wigmore's store has a good supply of local produce. Good restaurants nearby include Vaima and Yellow Hibiscous. There are many evening cultural shows with dinner on the island. One of the best, Highland Paradise, is nearby.

The Lagoon Breeze Villas would be a good selection for divers, couples, or people with pre-teen children.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie R, Owner at Lagoon Breeze Villas, responded to this review, March 6, 2013
You definitely got the essence of the Cooks! Thank you so much for your informative review of Lagoon Breeze Villas and Rarotonga. You obviously found getting out and about very easy and you certainly took advantage of the sites and restaurants on the island. In Rarotonga, the whole island is your resort, so even if you have a self catering villa you can also enjoy the many wonderful eateries/activities on the island. Garth and I are thrilled you enjoyed your villa and hope to see you again soon. Regards Debbie
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Rotorua, New Zealand
1 review
5 of 5 stars Reviewed March 1, 2013

Gorgeous place to stay, it is just across the road from "the best snorkeling beach in rarotonga" according to some other couples who had snorkeled all over the world. Vicki in the office is a star, she is super friendly, and willing to suggest tours as well as give honest reviews about them - all you have to do is ask. While we were there we had a great group of people from different parts of the world, soon over happy hour they became friends and the villa's became like a family away from home. The villa's are a generous size, there is an air conditioner in the main bedroom and it is equipped with basic cooking necessities.

Highly recommended

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie R, Owner at Lagoon Breeze Villas, responded to this review, March 6, 2013
Thank you for your lovely comments about our staff. They all glowed with pride when we showed them your review. Garth and I want our guests to remember Lagoon Breeze Villas for it's friendliness and home away from home experience. Breakfast and Happy Hour are a lovely way to meet knew people and make friends. We do hope you will join us again at Lagoon Breeze Villas in the near future. Regards Debbie
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Thunder Bay, Canada
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 28, 2013

Great location. Beautiful resort. I think it has the nicest gardens on the island. Clean, comfortable. Staff were very friendly and helpful. Beautiful generous and fresh tropical breakfast. Convenient that the lagoon was so close by (just across the road). And maybe a 3 minute walk to a great snorkeling location. Yes, Fruits of Rarotonga/Muri beach have the nice sandy beach and it's about a 15 minute drive there; however, the snorkeling in the lagoon across from the resort was much better!

Vicki was very helpful, and had lots of recommendations of things to do, and we loved everything she had us do!

Yes, the roosters could be annoying at first, but I got used to them and never even noticed them after a few days. (It's the same pretty much all over the island).

Loved Coco and friends (the dog and 2 cats) who were very friendly.

Despite the rain the first couple of days, we had no real issues with mosquitoes - kept the door closed, and wore mosquito repellent in the evenings when out, but didn't find them any different than what I am used to at home. We didn't even use the mosquito coils that were provided.

We had a garden studio and it was clean and tidy and it was nice having a kitchenette for when we wanted a simple meal in. I found the rooms to be adequate, however I hear they will be upgraded in the near future so am anxious to see how they look the next time we visit.

Pool was refreshing. Lots of equipment available for use.

We would definitely stay here again!

Room Tip: Our room "10" was perfectly located.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie R, Owner at Lagoon Breeze Villas, responded to this review, March 5, 2013
Kia Orana and thank you for your wonderful comments about the properties gardens and facilities. We are especially lucky that our beach is situated on the beautiful Aroa Marine Reserve and therefore offers a beautiful array of colourful fish straight off the beach. Our staff have been with the property for many years and pride themselves on their personal service and even our gardeners enjoy explaining about all the plants they lovingly nurture. You are right about the upgrade, we have already completed a soft refurbishment throughout all room categories, however the bathrooms in the Garden Studios and 1 Bedroom Villas will definitely be upgraded over the next month, so next time you visit you will notice the difference. Until next time, Meitaki Maata.
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2013

My wife and I staqyed at Lgoon Breeze Villas in Feb 2013. They made it a wondeerful experience. Vikki, Jamie the rest of the staff were helpful and friendly, and had excellent information about the island. They also had great suggestions about local activities and eating, and booked on our behalf. We were pleased with the accommodation (and the roosters kept their distance). We would definitely stay there again.

Room Tip: Perhaps, choose a romm away from the roosters?
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie R, Owner at Lagoon Breeze Villas, responded to this review, February 28, 2013
The team at Lagoon Breeze Villas are thrilled you have taken the time to comment on their personal service and hospitality. We all strive to give our guests a memorable stay at Lagoon Breeze Villas. We do hope to have the opportunity to look after you again soon.
Regards Debbie
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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2013 via mobile

Vikki in the office is awesome and all the staff are welcoming and friendly. Loved Coco and the cats dropping in for a visit. Found the rooms to be cool, comfortable and clean and well priced.
During my stay I was in the 2 level villa which was really nice and I was just a short stroll to the beach.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie R, Owner at Lagoon Breeze Villas, responded to this review, February 25, 2013
Thank you for your lovely comments, we are pleased to hear you enjoyed your accommodation in the 2 Bedroom Polynesian Villa. Our family of pets love the guests too and enjoy all the attention. We hope you will visit us again soon. Debbie
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Whangarei, New Zealand
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 12, 2013

We have just come back from a week at here and found the accommodation to be good. Units were clean and tidy and had everything we were looking for in a self catering unit. We stayed in the 2 bedroom unit and this had air con in both bedrooms which was great.
The only thing I would say it if you are going for a relaxing holiday then take earplugs as the roosters that live on the grounds start crowing from about 4am which woke us every morning, apart from that it was great.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie R, Owner at Lagoon Breeze Villas, responded to this review, February 25, 2013
Thank you for taking the time to review our property. We are thrilled you found the 2 Bedroom Polynesian villas comfortable. We look forward to your return in the future.
Debbie
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Additional Information about Lagoon Breeze Villas

Address: Main Road, Aroa | Rarotonga, Arorangi, Cook Islands (Formerly Lagoon Lodges)
Phone Number:
Location: Cook Islands > Southern Cook Islands > Rarotonga > Arorangi
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 12 Specialty lodging in Arorangi
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Lagoon Breeze Villas 3*
Official Description (provided by the hotel):
Lagoon Breeze Villas is a self catering property located on the south‐west coast of Rarotonga. The 3.5 acre property offers 18 spacious villas set in a lush garden setting, just across the road from its own stunning white sand beach. The villas present spacious home away from home living with full kitchens and air conditioning. The Breakfast Cafe serves daily tropical breakfast and provides a happy hour bar service in the evenings. The fresh water swimming pool with a smaller paddling pool for young children provides a quiet spot to relax. Lagoon Breeze Villas is a great option for families, couples and groups of friends seeking a safe, secluded and self catering accommodation on Rarotonga. The property is located just a few minutes walk from shops, restaurants and the nearby mini-putt golf. ... more   less 
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Also Known As:
Lagoon Breeze Villas Hotel Arorangi
Lagoon Breeze Villas Rarotonga, Cook Islands

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