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“Good service for the money.” 3 of 5 stars
Review of Hotelito Y Restaurante Aly

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Hotelito Y Restaurante Aly
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Main Street Moyogalpa | Moyogalpa, Moyogalpa, Isla de Ometepe 505, Nicaragua   |  
Hotel amenities
Ranked #7 of 9 Moyogalpa B&B and Inns
San Jose, California, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Good service for the money.”
3 of 5 stars Reviewed August 16, 2012

We went to the Isla de Ometepe and decided to stay here after our reservation at another hotel was given to someone else. We payed $10 per person which isn't much. They took a while with the drinks but they were pretty good, better than other hotels. The bed was pretty uncomfortable but we were so tired from sightseeing that it really didn't matter. I liked it overall, the employees were nice and you get what you pay for so don't expect this to be the Waldorf. I'll go back.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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26 reviews from our community

Traveler rating
    3
    5
    8
    2
    8
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2
7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Lugano, Switzerland
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed December 6, 2011

i travel a lot around the world for business and i am used to all kinds of hotels. however, hotelito aly is one of the worst places i have ever been to. the rooms are too small and dirty - especially the bathrooms. The whole building looks used up but at the same time like it has never been really finished. The staff is not blessed with friendliness and doesn't really care about your needs. i was really disappointed with this stay.

  • Stayed October 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manteca, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 26, 2011

The food was absolutely disgusting. The rooms are $10 dollars a night if you like staying in a chicken coop

Room Tip: Anywhere is better
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Stayed April 2011, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 25, 2011

Me and my partner stayed here last November. The place is nice downstairs, hammocks, a little restaurant. Basic rooms, but a good price. We were put in one of the rooms upstairs, which was unfinished- made of carton board- floors and ceiling, but clean so fine.

Had a couple of meals here and we found the food good value, tasty and the man (the older guy) very friendly and nice... until something went wrong.

After our first night's sleep, my husband and I woke up to go on a tour we booked the day before, of the island. I heard an almighty crash from the adjoining bathroom and opened the door to find my husband shocked and shaking- he had gently lain one hand on the sink as he was brushing his teeth and the whole thing had come crashing down around him, smashing into pieces and narrowly missing his foot. We were both really shocked that the sink had obviously not been cemented in and was loose like that. If it had smashed and hit his foot, our trip would have been over.

We told the owner and he didn't even apologise. In fact, he asked us to pay for the sink!! We tried to explain that we had paid for a room and in exchange should have been given somewhere safe to stay. It was not our fault that the sink in the room was unfinished. No one told us to be careful in there. The man disappeared and the cleaners were sent up to clean the pieces away. Then the man's son came up, barged into our room and started shouting at us and threatening us saying we had to pay. My husband sent me to go and get help from an english speaking tour guide, someone we had met the day before, who worked opposite the hostel. I went to get him and the son tried to block me leaving. I left anyway and the son and his mother said they were going to call the police. I said I would like the police to come, as I was genuinely afraid the son was going to hurt me and my husband.

The tour guide agreed to help us and came back with me to the hostel immediately. The police had arrived already- there were four of them standing around and talking to the owners and my husband. The police didn't ask us any questions at all and were generally completely unhelpful. My husband even showed the police and the owner a sink in a room next door to ours and the sink, again, wobbled like crazy as it also was not fixed in. Finally, our tour guide said the easiest thing was for us to pay something so we could get on with our trip. So we paid them for our night's accommodation (as we'd always agreed to do, in spite of the accident), and another $20 US for the sink. The guide told us to look everyone in the eye and say thank you and leave.

We paid, smiled, thanked everyone and left. I was pretty shaken by the whole experience and my husband was livid that we'd had to pay.

The tour guide told us that they don't deal with Hotel Aly because they know lots of people who have had various problems with the management. I even heard someone say the police get called there a lot and that their son has a reputation of being aggressive,

Obviously, we would not recommend this hostel. It's cheap- if you stay there and nothing bad happens, you'll be fine. But if something goes wrong, you're in trouble.

  • Stayed November 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 3, 2011

The Hotel is situated really well, close to the harbor, shops and restaurants in Moyogalpa.
They have two types of room, private with bathroom (10$ per person) and private with shared bathroom (7$ p/p). We stayed in the cheapest and the rooms are very small, very basic, not spotlessly clean, but ok. Its fine for the price.

The food at their restaurant is a little pricey, but the food is fine enough.

Laundry is 5Cordobas a piece.

At first the old man - dont know if he is the owner or....? - was so nice. Like a nice gran father and we had a really god impression of the place and of him.

But when the check came!! Horror!... We had had 4 drinks (doble, each 20C according to the menu), but they had charged us 12 drinks!!! They tried several ways to make us pay, first they said it was because the drinks were double, but the price for a double said clearly 20C in the menu, so that didnt work. Then they said we had asked for Rum Gran Reserva, when we had actually ordered the cheapest of all, and finally the man yelled at us really angry "they can just get it for free then!!" and then he left like an angry little child. In the end we just agreed for them to charge us two extra drinks (even though we HAD NOT gotten these drinks at any time). But the check was still wrong, the math was not correct, so we had to sum it up ourselves and then we finally paid.

We we left the old man did not even say good bye, he just turned his head. That is very very BAD service and a terrible business behavior.

We would still recommend the place, but watch out when they get you the bill.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yazzaeu, Asistente del Gerente at Hotelito Y Restaurante Aly, responded to this review, March 5, 2011
Best friend,

First let me say that I understand your discomfort that had at that time.
We sincerely regret very much that situation. And we ask our apologies for mistakes. He called attention to the person to prevent this situation from happening again.
After reading your complaint, I proceeded to see what happened with regard to payment that was made to ask someone else and told me that you will check the bill again and consult him before charging if it was correct and you were agree.
So I think that you as client should also be honest and responsible to make your complaint. For my part I thank you for criticism which is well accepted, and for sure we will work to improve these drawbacks.
Yazzin Aly
Assistant Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waalwijk, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 9, 2010

I have been to this hotel a couple of weeks ago. It is very close to the port of Moyogalpa. The hotel has a familiar style. The price is low and the quality matches this. The staff is friendly and helpful and they serve good priced meals as well. For the people who do not want to spend much money but still want their own room it is a good option. At this moment they are improving a lot as well with a tourism project.

  • Stayed December 2010, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 28, 2010

I guess its ok...ish for $8 per person (for private room with ensuite), but having actually been in the room we´d rather pay more and have something nicer.
The cockroaches weren´t too bad, but the ants were everywhere (walls and unfortunately occasionally in the bed, were not).
If you´re there just one or two nights I think you can put up with it for the price...

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yazzaeu, Asistente. at Hotelito Y Restaurante Aly, responded to this review, December 3, 2014
Google Translation
Nuestras disculpas si observo hormigas en nuestro hotel.
Nuestras habitaciones se limpian todos los días y de forma inmediata que se retiran los visitantes.
Lo que sucede es que algunos visitantes en vez de ordenar comida en nuestro restaurante o en vez de comer en las mesas que se encuentran disponibles en nuestro hotel: comen en las habitaciones y eso lógicamente y rápidamente atrae algunas hormigas. A muchos turistas les gusta mantener galletas azucaradas y algunas otras cosas que atraen a las hormigas como en cualquier parte del mundo. Es por eso que en nuestra política está establecido que no se permite comer en las habitaciones. Pero independientemente de eso, yo le aseguro en un 100% que nuestras habitaciones se limpian diariamente y de forma inmediata después que nuestro visitante se retira del Hotel. Nuevamente nuestras disculpas y muchas gracias.
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Additional Information about Hotelito Y Restaurante Aly

Address: Main Street Moyogalpa | Moyogalpa, Moyogalpa, Isla de Ometepe 505, Nicaragua
Location: Nicaragua > Rivas Department > Isla de Ometepe > Moyogalpa
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 9 B&Bs / Inns in Moyogalpa
Price Range (Based on Average Rates): $
Number of rooms: 16
Official Description (provided by the hotel):
Welcome to your Hotelito and Restaurante Aly: We are located in the heart of the city of Moyogalpa, the port Moyogalpa, 1 block up on the left, High Street, Isla de Ometepe, Rivas, Nicaragua. This is a family hotel. Founded in 1980, our hotel is affiliated with CANATUR (National Chamber of Tourism) and also INTUR (Nicaraguan Institute of Tourism). The main services we offer are: Accommodation (16 rooms with fan, A / C, TV. Cable, Private bathroom and wifi), Bar, Restaurant (Breakfast, Lunch and Dinner), Laundry, Internet access (free for guests) and others wishing to dine in our hotel, Souvenir, Bilingual Guides, Income Motorcycle (Scooter and Mountaineering), Bicycles, Transportation Turistico (taxi) See section Tour Half Day or Full Day) and free information for all our visitors. Surrounded by an environment with nature. ... more   less 
Also Known As:
Hotelito Y Restaurante Aly Moyogalpa, Nicaragua - Isla De Ometepe

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