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“Regular visitor to this Ramada” 5 of 5 stars
Review of Ramada Dover

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Ramada Dover
4.0 of 5 Hotel   |   Singledge Lane, Whitfield, Dover CT16 3EL, England   |  
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Ranked #1 of 1 Hotels in Whitfield
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
“Regular visitor to this Ramada”
5 of 5 stars Reviewed January 23, 2013

For business I stay at the Ramada Dover for one night almost every week. I've stayed at most other hotels in the area and this is the best option. I always stay in an executive room, these are larger and more comfortable than the cheaper rooms but are definitely worth it.
The rooms are clean, beds are comfortable and the shower is powerful - the things I'm looking for for an overnight stay. The restaurant is good quality for breakfast and evening meals, the bar and room service menu is good enough. Best of all is the service - the staff are always helpful and willing to provide the best service possible, they really are better than most hotels I've stayed in, in the UK.

Room Tip: Executive rooms are comfortable and very quiet.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrabhavGupta, Front Office Manager at Ramada Dover, responded to this review, January 25, 2013
Dear Guest,
We are truly delighted to hear not only that your stay with us was enjoyable and that you were also delighted with food in our Olive Tree Restaurant.
I would also like to take this opportunity to thank you for your fantastic comments about the hotel and the location.I am pleased that you find room and facilities comfortable and that you had a comfortable stay. On your next visit with us please try our Sunday carvery with Live piano and I am sure staff at Ramada will impress you again with True Ramada Hospitality.
On behalf of all the team here wishing you all best for your future, and look forward to welcoming you back hopefully in the near future

Kind Regards,
Prabhav Gupta
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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471 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Watford
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 22, 2013

I have stopped overnight here before on my way to an early morning ferry to france, but never had time for breakfast.
This time on my way back from France it was clear that the road to London would be full of snow and Ice.
I booked by pnone as the ferry came over the channel and within 5 minutes my wife and I had arranged for bed and breakfast at £75 all in. We arrived at the hotel at about 10.30 pm and were given a good, cean room with all the normal facilities including wifi.
The bed was comfortable and the bathroom /toilet scrupulously clean.
The following morning we went down for breakfast which was in the form of a hot buffet, with a chef on hand to prepare the eggs exactly to our liking. The breakfast was very tasty with as much as we wanted.
In all a very good experience and i will continue to use this hotel in preference to those down by the harbour as it is a restful place to stay at and nothing is too much trouble. Children seem to be no bother at all, so it seems okay for families too.

Room Tip: All rooms are of a good quality. Those on the south side are slightly noisier due to the main dover...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrabhavGupta, Front Office Manager at Ramada Dover, responded to this review, January 25, 2013
Dear Guest,
Thank you for taking the time to share your lovely feedback following your recent stay at The Ramada Dover, I am very pleased that we met your expectations.

At Ramada Dover We pride ourselves in providing excellent customer service and I was pleased to hear that you have enjoyed your food and breakfast at our Olive Tree Restaurant.

On behalf of all the team here at Ramada Dover A huge thank you and we look forward to welcome you soon .

Kind Regards,
Prabhav Gupta
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 11, 2013 via mobile

Clean simple hotel, wide range of options for breakfast that tasted great but could have been more attentive. The evening menu in the restaurant was a little posh for us but the room service menu provided a more wide ranging menu. The chicken burger was especially good.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrabhavGupta, Front Office Manager at Ramada Dover, responded to this review, January 16, 2013
Dear Guest,
Thank you for reviewing Ramada Dover Hotel on your recent visit with us.
We are delighted to hear that your stay with us was enjoyable and I would like to thank you for your fantastic comments about the hotel. I am pleased to hear that you were impressed with morning breakfast and particularly enjoyed and the chicken burger from our room service menu. I have passed your fantastic comments to our Head Chef Satish Nalli .We value your positive feedback and look forward to welcoming you back soon on your next visit to Dover
Kind Regards,
Prabhav Gupta
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed January 6, 2013

We were very surprised to get this kind of hotel for that price - comfortable, warm, great restaurant, excellent price. Slow internet connection but free. Good value for money. We did return there couple of weeks later and still it was good as first time.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrabhavGupta, Front Office Manager at Ramada Dover, responded to this review, January 16, 2013
Dear Guest,
Thank you for reviewing The Ramada Dover hotel while staying with us, we are truly delighted that you enjoyed your stay and would like to thank you for your fantastic comments.
I am pleased to hear that you were looked after staff and enjoyed your stay. Please accept our apologies for the slow internet.I have informed our IT Manager who is now looking into the situation. I am also pleased that you liked the food in our Olive Tree Restaurant and that you were impressed with our promotional rate offer.
On behalf of all the team here at Ramada a huge thank you and we look forward welcoming you back when your travels bring you back to the area .
Kind Regards,
Prabhav Gupta
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambs UK
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 4, 2013

Stayed here the night before we traveled to Europe. We stayed at the Ramada Frankfurt on the same trip which was nowhere near as good as the Dover hotel. We found the Ramada Dover to be clean well presented and the staff helpful and efficient. We had a bar meal which was a very good curry and excellent value at £10 including a pint. We booked in advance so got a really good rate for the room as well.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrabhavGupta, Front Office Manager at Ramada Dover, responded to this review, January 16, 2013
Dear Guest,
We are truly delighted to hear not only that your stay with us was enjoyable and that you were also delighted with food in our Olive Tree Restaurant.
I would also like to take this opportunity to thank you for your fantastic comments about the hotel and the location. On your next visit with us please try our Sunday carvery with Live piano and I am sure staff at Ramada will impress you again with True Ramada Hospitality.
On behalf of all the team here wishing you all best for your future, and look forward to welcoming you back hopefully in the near future

Kind Regards,
Prabhav Gupta
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beccles, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 25, 2012

Stayed at the Hotel on Christmas Eve. Entertainment during the evening, bit didn't hear a thing in our room. Staff pleasant and cheerful the next morning, wishing everyone a Merry Christmas! Room etc very clean and breakfast excellent.

Price we paid was a bit heavy, but hotel would have got more than 5 stars if we had managed to get the bargain prices that were on offer for the Xmas Period!

Will stay again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrabhavGupta, Front Office Manager at Ramada Dover, responded to this review, December 26, 2012
Dear Guest ,
Thank you for reviewing Ramada Dover Hotel and your recent stay with us.
We are delighted to hear that your stay with us was enjoyable and would like to thank you for your good comments about the hotel. We are thrilled to read that you liked our services and you enjoyed your stay overall.I am disappointed that you found our rates expensive,I am sure if you are looking for the best available rate then please book directly from our website and choose deals like advance purchase and other promotional offers .Should you wish to make another reservation then please contact me directly and I can offer you the best rates.

Thank you for your positive feedback and we are looking forward to welcoming you back soon on your next visit to Dover.

Kind Regards,
Prabhav Gupta
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northamptonshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 24, 2012

We stayed at this hotel for 2 nights on 21 and 22 December 2012. We liked the hotel decor and it was beautifully and tastefully decorated for the Christmas celebrations. The room was clean and comfortable. We found the majority of the staff well trained, in particular the gentleman working on the buffet on our first breakfast; he really made us feel like valued guests, his manner was impeccable and nothing was too much trouble.

The location of the hotel, although close to the main road, was perfect for us (not really disturbed by traffic noise, not even when walking around in the garden) and we liked the fact that the hotel is set in a garden, which is small but well maintained with semi-tropical plants and shrubs and would be a very pleasant spot to relax after a long journey, on a summer's day.

We were not prepared, however, for the very loud noise coming from the daily Christmas parties held in the marquee which happens to be right next to our room (234); this was pretty hard to bear until midnight (we could barely hear the television in our room, let alone get any sleep). Considering that the majority of guests staying at the hotel would have been travellers to the continent (due to its close proximity to the main ferry terminal!), ie, needing to have an early night after a long journey and having to get up early the next morning, this is pretty inconsiderate and it did spoil our stay. Also, due to these Christmas parties being held every night during our two-day stay, we had to have dinner in a partitioned-off corner of the main dining room, a room with no windows and no atmosphere (not even dinner music) and all we could hear was the constant din of the Christmas party next door, so that was pretty poor, too. Unlike the reviewers "Earplugs4me", we did not benefit from the £20.00 bargain price (but we should have done, as it might have gone some way to make us feel compensated for the inconvenience of the noise nuisance!)

Overall we would recommend this hotel and will probably stay there again in the future but not in December and I would check if any of these parties are being held before making a booking in future.

Room Tip: All rooms are on the ground floor, the building is single storey and I was told all executive rooms...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrabhavGupta, Front Office Manager at Ramada Dover, responded to this review, December 26, 2012
Dear Guest ,
Thank you for reviewing The Ramada Dover hotel while staying with us, Please accept our apologies for any inconvenience caused during your arrival at the Ramada Dover . We at Ramada Dover Hotel are anxious to ensure that the highest standards of facilities and personal services are provided to our guests and your valued response assists us in our efforts to achieve this. Please accept my apologies for any inconvenience caused during the festive season and on the party night when you stayed with us. Meanwhile I have made necessary preferences on your profile and I have also made a comment to upgrade you for your next visit and allocate a quiet room as according to your preference.
I am pleased to hear that you were looked after by staff and enjoyed your stay. We are thrilled to read that you found our services and products impeccable and you enjoyed your stay overall.
Thank you once again for your feedback and we shall welcome you soon when leisure brings you back to Dover.
Kind Regards,
Prabhav Gupta
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Dover

Address: Singledge Lane, Whitfield, Dover CT16 3EL, England
Phone Number:
Location: United Kingdom > England > Kent > Dover > Whitfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Whitfield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Dover 4*
Number of rooms: 68
Official Description (provided by the hotel):
A modern 4-star hotel set alongside the A2 Dover Canterbury Road. The Ramada has 68 well appointed guest rooms, 2 conference rooms and a Grand Marquee for banquets and weddings. The facilities include the Olive Tree Restaurant, Octagon Bar showing Sky Sports on a big screen, Costa coffee lounge and mini gym. WiFi internet access and car parking are free . ... more   less 
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Also Known As:
Ramada Dover Hotel Dover
Dover Ramada

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