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“Perfect honeymoon place” 3 of 5 stars
Review of Misibis Bay Resort

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Misibis Bay Resort
4.5 of 5 Small Hotel   |   Misibis Bay, Luzon 4509, Philippines   |  
Hotel amenities
Quezon CIty
1 review
2 helpful votes 2 helpful votes
“Perfect honeymoon place”
3 of 5 stars Reviewed August 20, 2013

Nice place but very expensive. But for honeymooners like us, we enjoyed the secluded place. Good facilities. We took the full board package so we don't have to worry. Every meal was mouth watering. The bathrooms are nice. Very nicely engineered pool.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 24, 2013
Dear gg125,


Greetings from Misibis Bay Resort, your Luxury Island Playground!


Thank you for your positive feedback. We truly appreciate your time and effort to share your thoughts about your experience at our hotel. Misibis Bay takes pride in its standards of service excellence, and any lapse is always immediately looked into and addressed by the management to ensure continuous improvement of our products and services.

We thank you for your continued support and it is always a pleasure for us to be at your service.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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376 reviews from our community

Traveler rating
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See reviews for
174
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Manila, Philippines
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed August 20, 2013

Nothing beats having an island practically all to yourself. We had a great time: the scenery was breathtaking, the facilities excellent, and the staff very helpful and friendly. The welcome party was very warm, with the general manager personally greeting us. Upon knowing it was hubby's birthday, they gave us a free birthday cake during lunch. By evening, we were surprised by a birthday message on the television when we arrived in our villa after a leisurely after-dinner stroll by the beach. Truly a memorable experience. Our stay was a little bit pricey, although the free upgrade more than made up for that shortcoming.

What was nice about our trip is that the resort evoked so many fond memories of our honeymoon at Aman Pulo. From the villas to the golf cart that initially brought us to our original deluxe room, the concept of luxury resort is embedded in the facilities and services offered by Misibis Bay. Alas, while the resort brought back good memories, it also highlights its shortcomings, paling in comparison with the facilities and services of luxury resorts with the calibre of the Aman group and Shangri-La brands. It is in the little details that differentiate an established luxury brand from the rookies. For instance, I immediately noticed that our welcome drinks were housed in plastic champagne glasses. Also, since it was off-peak, I observed that the staff were a little too casual and had lunch (from the buffet table) at the dining tables, together with guests. I personally do not mind this arrangement, though, since I like the staff who served us diligently. But nevertheless, other guests might not have been comfortable with this arrangement. There was also nothing extraordinary about the food. The choices were limited; other ordinary hotels provide better fares, in my opinion. Finally, I simply could not put my finger on it, but the villas and other amenities seem to lack the warm hues distinctly felt in resorts like Aman and Shang. Of course, I don't think it is fair to compare Misibis to these other resorts since they belong to different price categories.

All in all, I still give my experience at the Misibis Bay resort five thumbs (and toes) up (I have to borrow one more thumb from my hubby for this). The entertainment during dinner was upbeat but at the same time mellow, just appropriate for the warm, balmy weather. The singer's voice blends well with the breeze coming from the sea as we enjoyed a quiet dinner with the family. We also had fun time playing billiards and table tennis while our daughter had a blast with the playstation.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 10, 2013

I suppose it was so hyped up that my expectation was too high about the place. The ambiance was nice, the staff was nice, I enjoyed our welcome drinks, the lunch and dinner buffet as well as my oh so relaxing massage at the spa. I loved the acca kappa toiletries, the huge bathroom as well as the relaxing room itself. I guess what disappointed me is the fact that they used ordinary finishing materials for the hotel, as well as some plastic wine glass for the welcome drinks. It just kinda tarnish the fact that it wanted to be a luxury hotel.

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 11, 2013
Dear stubborgene,


Greetings from Misibis Bay!

Thank you very much for staying with us and sharing your honest feedback.

We regret that you encountered some challenges in our plastic wares and some facilities. We have taken serious note of your comment and rest assured that appropriate action will be taken to avoid this kind of inconvenience in the near future. We hope that this experience will not deter you from staying with us again.

We look forward to being of service to you very soon.


Yours truly,


Ma. Sherein Gaviola
Front office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 8, 2013

went there for a day tour to check. Service personnel - very nice, but rest just average - not worthy the price they r asking for. Food hot but just simply. cheese from bfst - again for lunch (kept in fridge without cover). Facilities in general need refreshing/renovations - looks like it was built very "cheap" way. Beach - regular sand, but because of the wave protection barrier - water inside this "artificial" bay seems dirty - no flow of water, only high/low tide exchanges a bit the water. it is for my max 3 stars.

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 11, 2013
Dear anwe1999,


Greetings from Misibis Bay Resort!

Thank you for your detailed feedback. We truly appreciate your time and effort to share your thoughts about your experience at our resort hotel.

We regret that you encountered some inconvenience in some areas of our services. Misibis Bay takes pride in its standards of service excellence, and any lapse is always immediately looked into and addressed by the management to ensure continuous improvement of our products and services.

Once again, thank you very much for choosing to stay at Misibis Bay, and we look forward to being of service to you in your next visit to see the improvement.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calamba, Philippines
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 3, 2013

Our family stayed here for 3D/2N. It was an amazing vacation! Service was impeccable from the time their shuttle picked us up until the time they dropped us off at the Legazpi bus terminal. When we got there, a lot of people are checking in, understandable coz it was summer after all. The good thing is they made sure that there were refreshments and food (crackers and ensaymada) for us to munch on while waiting.

Upon checking in, the front desk staff provided us with a suggested itinerary or list of activities. We stayed at villa 14 which has a great view of the ocean. It was well cleaned, and the toiletries were all stocked up. Bed was so comfy.

Food was just ok, it wasn't bad, but it was nothing to rave about either. We were supposed to just order ala carte during lunch and dinner(breakfast was complimentary) but one of the supervisors there offered to give us a discount on the buffet price and told us that the kids can eat for free. Realizing that we'll probably spend almost the same amount if we order ala carte, we took up his offer.

As expected, my kids could not get enough of the pool and the beach. Every time they go there, they were suited up with life vests by the staff. The beach sand was not as powdery soft as Boracay and it was littered with small pebbles when we were there. Not a big deal to us though.

We also had fun in their play zone. My kids played with the toys and video games there. We also enjoyed trying out their non-water sports like kayaking, water paddling and hobie cat as well as the zipline in the cagragay eco tour park. All free by the way. You should not miss the amphitheater, lots of great photo ops there!

To sum, it was a great summer vacation, and if the budget permits, we will surely go back to Misibis again!

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 11, 2013
Dear crstnprdls,


Greetings from Misibis Bay, your Luxury Island Playground!

We were very pleased to read that you had an overall excellent stay with us and particularly value our resort hotel.

We at Misibis Bay do not only meet, but exceed customer expectations. We give emphasis on all aspects of the elegance of our hotel environment such as beautiful ambiance, luxurious food, high end technology, friendly and experienced staff. Indeed, for our bed we put the 300 thread count linen on top of the feather bed which is 3 inches and it renders the most comfortable and peaceful sleep experience. Your kind words on our Spiral are most gratifying and rest assured that it will be passed on to the whole team. This will certainly motivate them to keep up the good work.

Thank you again for your affirmative feedback. We look forward to the pleasure of welcoming you back to Misibis Bay Resort & Casino.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 5, 2013

Went to Misibis Bay last year to celebrate our 4th year anniversary and for us it was perfect. The service was great...the hotel staffs were very polite and helpful. We were picked up by the hotel van at the airport (on time) and were greeted by cultural dancers when we arrived at the resort. Our room was spacious, well furnished and the complimentary toiletries were Crabtree & Evelyn. There were pools everywhere and we also noticed that there are lots for playground for kids...we can bring our baby boy next time. The place is very beautiful and well maintained. All non motorized activities are free including zip line. They also provide a sample itinerary for your entire stay. But if you are bored of all that you can go buggy ride to the hilltop and have a view of the whole resort like we did. It was an awesome adventure. Don't forget to book for a romantic sunset cruise...if you're lucky you'll get to have a good look of the Mayon Volcano.

After the tiring activities you can just soak on the infinity pool and enjoy some cocktail by the pool bar or you can opt for a relaxing massage...make sure to book ahead. Food were expensive but ok. If your lucky you'll get to avail their buy 1 free 1 fruit shake or a free ice candy. Yes, we were lucky to have those!

We really enjoyed our stay there and I hope we could come back with our kid someday.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 11, 2013
Dear dBestMom,


Marhay na aldaw from Misibis Bay Resort & Casino!

Thank you very much for choosing us to be your "Dream Island Getaway"!

We are happy to know that you enjoyed your time during your stay. We thank you for your kind words.

Our daily main concern is to look after our guests offering them our undivided attention and our utmost reward is to hear our guest’s satisfaction. We thank for your pointing out our resort facilities especially the pools and playground that we have to offer. The entire resort is inspired by the perfect island scenery which it transforms every detail of your experience into a moment of pure pleasure.

Once again we are thankful to your comments and look forward to welcoming you back.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

From legazpi one hour to the hotel, was pick up by their staff, excellent service, take us to where we want.

Hotels a little old but the service makes up for it. The buffet spread was good.

Expensive resort but super excellent service:)

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 11, 2013
Dear rlenong,


Greetings from Misibis Bay Resort & Casino!

It was lovely to read such positive feedback as yours. Thank you!

We try and provide an excellent service to all of our guests and I thank you for pointing this out in your lines above. We will share your comments about the super excellent service of our personnel with all of them. We are also glad that you mention our wide spread of buffet.

Again, thank you for the great comments.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Misibis Bay Resort

Address: Misibis Bay, Luzon 4509, Philippines
Location: Philippines > Luzon > Bicol Region > Albay Province > Cagraray Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Cagraray Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Misibis Bay Resort 4.5*
Number of rooms: 90
Official Description (provided by the hotel):
Discover a tropical hideaway where luxurious seclusion meets wild natural beauty. This verdant, beach-fringed island offers sophisticated pleasures on land and water – from a relaxing foot wash, welcome upon arrival in your villa, to splashing, sailing or diving in the jewel-like sea and in the pristine lagoon. ... more   less 
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Also Known As:
Misibis Bay Hotel Cagraray Island
Misibis Bay Resort Philippines/Cagraray Island, Bicol

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